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Show Results For
- All HBS Web
(7,247)
- People (13)
- News (1,863)
- Research (3,799)
- Events (26)
- Multimedia (69)
- Faculty Publications (2,202)
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- 25 Sep 2000
- Research & Ideas
Cyber-Marketing: Scouting the Digital Communications Frontier
Seated before a computer with an Internet link, consumers today can flip through an estimated 800 million Web pages of public information by merely clicking a mouse. Add to this that television, now in 98 percent View Details
Keywords: by Peter K. Jacobs
- 13 Aug 2024
- Op-Ed
Can AI Save Physicians from Burnout?
country primarily using the fee-for-service model while struggling to control costs, there is also a risk of embedding questionable practices into AI algorithms. For instance, upcoding—when providers inflate... View Details
- 03 Oct 2013
- Research & Ideas
Lehman Brothers Plus Five: Have We Learned from Our Mistakes?
recovery by far (by at least 16 months), and we are still shy of our predownturn employment peak by 1.5 million. The levels of inequality in our country are the worst since... View Details
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
foreign purchasers, the overseas managers "found cues that underscored patriotic associations with the local country without pressing the American button," says Zaltman. Reams of customer data are... View Details
Keywords: by Jean Ayers
- 10 Jun 2002
- Research & Ideas
Reinventing the Industrial Giant
internal processes online. Originally GM had different Web sites for its different types of cars; however, in 1999 the company decided to put all their Web sites under one organization. To streamline its... View Details
- 01 Mar 2004
- What Do You Think?
Are Customer Loyalty Initiatives Worth the Investment?
Summing Up This month's column presented two views of the importance of customer loyalty management, one challenging its feasibility and long-term impact (Michael Treacy, Double Digit Growth) and one... View Details
Keywords: by James Heskett
- 11 Jan 2016
- Research & Ideas
Is Group Loyalty a Force for Good or Evil?
much more apt these days to hear about loyalty in the context of problems—loyalty to a country or religion leading to fanatical acts of chauvinism or violence, loyalty to... View Details
Keywords: by Michael Blanding
- 31 Jul 2015
- Research & Ideas
The Faculty Reader: Who is Reading What This Summer?
carry over to technology strategy today. Finally, I look forward to learning more about the ultimate enigma of our time in Elon Musk: Tesla, SpaceX, and the Quest for a Fantastic Future by Ashlee Vance. This article View Details
- 15 Sep 2003
- Lessons from the Classroom
HBS Cases: Developing the Courage to Act
case method was originally designed for—receive much less time and attention. The challenge is compounded by the continued influx of Ph.D.s with backgrounds in economics, political science, psychology, and... View Details
Keywords: by David A. Garvin
- 19 Dec 2012
- Research & Ideas
Affordable Housing: Israel and the United States
include housing. Returning veterans could not find affordable homes. A condominium costs 12 times annual income; and the country has a dearth of rental units. In Israel, demand for housing outstrips supply—a... View Details
- 13 Feb 2006
- Research & Ideas
The Hidden Market for Babies
area of scientific inquiry, but also one that has been mired thus far in political controversy. I want to look at how different countries are dealing with this science and what kinds View Details
- 04 Mar 2002
- What Do You Think?
Why the Bull Market in Leadership Books?
searching for answers from others? Or are there "best practices" of which we need constantly to remind ourselves through reading and dialogue? Is this especially true now? What do you think? View Details
Keywords: by James Heskett
- 14 Oct 2013
- Research & Ideas
Time that Government Reopens for Business
Competitiveness Project. Titled "Government Debt and Competitiveness," the paper asserts that "The United States federal government's current and projected fiscal deficits are not sustainable. No country can continue to run... View Details
Keywords: by Jim Aisner
- 09 Aug 2004
- Research & Ideas
A Diagnostic for Disruptive Innovation
use to build asymmetric skills. For example, one chemical company we worked with realized that finding a way to reach nonconsumers in developing countries was its ticket to disruptive growth. It had an in-process innovation that would... View Details
- 12 Oct 1999
- Research & Ideas
Spirit at Work: The Search for Deeper Meaning in the Workplace
A host of organizations — among them Lucent Technologies, the Boeing Company, and Southwest Airlines — have recently begun to ponder such intangibles in an effort to attract and maintain a motivated, performance-boosting workforce. Books... View Details
Keywords: by Marguerite Rigoglioso
- 03 Feb 2011
- What Do You Think?
Are We Going “Back to the Future” In Researching Management?
into future research. Are we "fighting the last war" instead of addressing a watershed moment in leadership and management? Are we going "back to the future" in researching management? What do you think? View Details
Keywords: Re: James L. Heskett
- 26 Jan 2004
- Research & Ideas
How Women Can Get More Venture Capital
Women will continue to be the ones who have the babies, but we might be able to make changes in who is considered the primary caregiver. There certainly are some Scandinavian countries where there is a much more balanced point View Details
Keywords: by Mallory Stark & Martha Lagace
- 17 Jul 2000
- What Do You Think?
Where Is the Microsoft Board?
valuable asset." It was one of several that questioned whether governance policies and practices are designed to achieve what many felt to be their primary purpose, to foster the long-term success of... View Details
Keywords: by James Heskett
- 17 May 2004
- Research & Ideas
Why We Don’t Study Corporate Responsibility
corporations are primarily economic instruments, the purposes of the corporation actually get defined and worked out differently in different countries and in different historical periods. Inherent in the... View Details
Keywords: by Manda Salls
- 02 Sep 2002
- What Do You Think?
What Can Business Schools Do to Avoid Bad Apples?
of these, should we, as someone suggested, strip MBA degrees, once awarded, from recipients who later prove unworthy of the designation? What do you think? Original Article New... View Details
Keywords: by James Heskett