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  • Teaching

Overview

Laura taught undergraduate Military Leadership and Intro to Sociology for 6 and 4 semesters, respectively, at the United States Military Academy (West Point) from 2013-2016 (see course descriptions and links below). She was promoted from instructor to Assistant... View Details
  • 27 Oct 2002
  • Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

are very important. Some companies have found that a standing committee including both marketing and sales representatives to discuss a specific issue such as pricing and discounts goes a long way to ameliorate conflict over normally... View Details
Keywords: by Benson Shapiro
  • 29 Oct 2020
  • Blog Post

Delving Deeper into Development with the MBA/MPA-ID Program – a Q+A with Zainab Raji (MBA/MPA-ID 2022)

Can you share a bit about your background and where you grew up? Zainab Raji I am one of four children born to my Nigerian parents. I grew up in Lagos, Nigeria’s largest commercial hub, and in Abuja, Nigeria’s capital city. I have fond... View Details
  • 01 Feb 2021
  • What Do You Think?

Has the New Economy Finally Arrived?

into the economy to maintain low interest rates, supporting business growth and lower borrowing costs—help? Should we be surprised that economic growth, at least in terms of how we measure it, increased... View Details
Keywords: by James Heskett
  • 24 Sep 2019
  • Blog Post

Launching a Career in Clean Energy

distribution operations of personnel and supplies for large-scale training exercises and deployments. It was a foundational experience that ultimately drove me to HBS—I realized that I could be, and wanted to be, a leader. What was your... View Details
  • May 2010
  • Case

Clayton Industries, Inc.: Peter Arnell, Country Manager for Italy

By: Christopher A. Bartlett and Benjamin H. Barlow
Clayton Industries, a sixty-year-old U.S.-based firm in the HVAC industry (heating, ventilation, and air conditioning), with nearly $1 billion in revenues, has gradually built a presence in a number of countries, including several in Europe. Peter Arnell, previously... View Details
Keywords: Business Subsidiaries; Multinational Firms and Management; Organizational Structure; Corporate Strategy; Problems and Challenges; Conflict and Resolution; Sales; Cross-Cultural and Cross-Border Issues; Manufacturing Industry; Consumer Products Industry; Wisconsin; Italy; United Kingdom
Related
  • 03 Oct 2007
  • Research & Ideas

Dealing with the ‘Irrational’ Negotiator

understanding the group's interests but in understanding its constraints. In order to increase the amount of food sent to disadvantaged countries, the consortium had in the past partnered with American... View Details
Keywords: by Deepak Malhotra & Max H. Bazerman
  • 13 Aug 2012
  • Research & Ideas

When Good Incentives Lead to Bad Decisions

employment and economic growth," Cole explains. "But they often find it hard to get access to financing because they lack the large amounts of collateral that banks typically require. So we were View Details
Keywords: by Carmen Nobel; Banking
  • Web

Community | Social Enterprise | Harvard Business School

community of students at HBS who are interested in health care. Impact Investing Club The club aims to provide students with the skills, experience, and network necessary to become the next generation View Details
  • 15 May 2018
  • First Look

New Research and Ideas, May 15, 2018

May–June 2018 Harvard Business Review The Surprising Power of Questions By: Brooks, Alison Wood, and Leslie K. John Abstract—Much of an executive’s workday is spent asking others for information—requesting... View Details
Keywords: Dina Gerdeman
  • 28 Jun 2022
  • Book

The Moral Enterprise: How Two Companies Profit with Purpose

How can government and business work together in this fractious political moment, when finding solutions to pressing problems like inequality and climate change are more urgent than ever? Rebecca Henderson, Harvard University’s John and Natty McArthur University... View Details
Keywords: by Avery Forman
  • Profile

Brice Fodouop

advance his communication skills and find a network that shared his interests in Africa. “I was looking for a program where I could voice my opinions in front of a group of... View Details
  • 04 Feb 2002
  • Research & Ideas

How To Do Business in Islamic Countries

Interest is prohibited. "This is the probably the thing that is most often identified with Islamic finance. Back in the time of the prophet Mohammed, some of the most... View Details
Keywords: by Martha Lagace
  • October 2020
  • Case

HOPE and Transformational Lending: Netflix Invests in Black Led Banks

By: John D. Macomber and Janice Broome Brooks
Following the killing of George Floyd on Memorial Day in 2020, the large US corporation Netflix elected to make a "transformational deposit" of $10 million into Hope Credit Union (HCU), a small Black led community development finance institution (CDFI) based in... View Details
Keywords: Banking; Rural Entrepreneurship; Economic Development; Black Entrepreneurs; Economic Growth; Credit; Banks and Banking; Entrepreneurship; Rural Scope; Development Economics; Race; Investment; Decision Making; Banking Industry
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  • March 2005 (Revised July 2007)
  • Case

Capital Controls in Chile in the 1990s (A)

By: Laura Alfaro, Rafael M. Di Tella and Ingrid Vogel
In 1991, Chile adopted a framework of capital controls focused on reducing the massive flows of foreign investment coming into the country as international interest rates remained low. Capital inflows threatened the Central Bank's ability to manage the exchange rate... View Details
Keywords: Developing Countries and Economies; Economic Growth; Financial Crisis; Capital; Governance Controls; Business and Government Relations; Chile
Related
  • 13 Nov 2012
  • First Look

First Look: November 13

  PublicationsMisvaluing Innovation Authors:Lauren Cohen, Karl Diether, and Christopher Malloy Publication:Review of Financial Studies (forthcoming) Abstract We demonstrate that a firm's ability to innovate is predictable, persistent, and... View Details
Keywords: Sean Silverthorne
  • Profile

Pam Chan

Southeast Asia to gather input, and worked on a five-year innovation map for laundry detergent. But after three years with P&G, "I got interested in tech – it was an area that would still be relevant in the next few years. So I... View Details
Keywords: CPG; Tech
  • 04 Oct 2021
  • What Do You Think?

How Do We Make Sure the Right People End Up with Power in Organizations?

Understand who controls what and the degree to which it is desired and you understand a great deal about a power relationship. Of course, power can be used for good or “dirty” purposes. “Power poisons,” according to the authors, are... View Details
Keywords: by James Heskett
  • Web

C. Roland Christensen - Christensen Center for Teaching & Learning

C. Roland Christensen was one of the founders of the field of business strategy and the world’s leading authority on case method teaching. Legacy Harvard Business School... View Details
  • 28 Apr 2015
  • Blog Post

3 Reasons Engineers Thrive at Business School

Pursuing an MBA may not seem like the most obvious next-step for engineers, but many of our students come to HBS from engineering backgrounds. Engineers offer a unique perspective in our classrooms – one that’s creative, analytical, and... View Details