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    Katherine B. Coffman

    Katherine Coffman is the Piramal Associate Professor of Business Administration in the Negotiations, Organizations & Markets unit. Before joining HBS, she was an assistant professor of economics at The Ohio State University and a visiting assistant professor of... View Details

    • 13 May 2015
    • News

    A new book titled "Strategy Rules" by Harvard and MIT Professors Analyzes the Business Strategies of Apple and Wintel

    • 28 Mar 2018
    • HBS Seminar

    Tim O’Reilly, O’Reilly Media

    • 2024
    • Working Paper

    When Batteries Meet Hydrogen: Dual-Storage Investments for Load-Shifting Purposes

    By: Christian Kaps and Simone Marinesi
    Power systems account for nearly 40% of global emissions. As the world tries to reduce emissions by increasing renewable penetration, storage technologies are playing an increasingly important role in matching variable renewable supply with demand. Batteries have... View Details
    Keywords: Environmental Sustainability; Renewable Energy; Transition; Utilities Industry; Battery Industry
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    • September 1989 (Revised August 1990)
    • Case

    Don Burr

    By: Shoshana Zuboff
    Traces the career development of People Express founder Don Burr. Shows how an individual's evolving set of needs and values influences career choices and how each successive working environment meets these needs or spurs the individual to move on. Concludes as Burr is... View Details
    Keywords: Values and Beliefs; Working Conditions; Personal Development and Career; Human Needs
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    • 2025
    • Working Paper

    Global Harms, Local Profits: How the Uneven Costs of Natural Disasters Affect Support for Green Political Platforms

    By: Silvia Pianta and Paula Rettl
    Large-scale fires are becoming increasingly common due to climate change. While conventional wisdom suggests that firsthand experiences with natural disasters foster green coalitions by raising awareness of environmental degradation, we propose an alternative... View Details
    Keywords: Climate Impact; Politics; Environmental Issues; Environmental Protection; Economic Analysis; Economic Behavior; Economic Geography; Economy; Economics; Climate Change; Environmental Management; Political Elections; Natural Disasters; Green Technology; Environmental Sustainability; Latin America; Brazil
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      Stefan H. Thomke

      Stefan Thomke (sthomke@hbs.edu), an authority on the management of innovation, is the William Barclay Harding Professor of Business Administration at Harvard Business School. He has worked with firms on product, process, and... View Details

      Keywords: high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology
      • September 1991 (Revised January 1997)
      • Case

      Manzana Insurance: Fruitvale Branch (Abridged)

      By: Steven C. Wheelwright
      Deals with performance assessment and improvement of a service operation in the insurance industry, a market that is highly sensitive to response time. Two branch offices in direct competition are described, and the impact of response time on performance is suggested.... View Details
      Keywords: Business Offices; Decision Choices and Conditions; Time Management; Service Operations; Performance Evaluation; Competition; Insurance Industry
      Related
      • Research Summary

      Internalizing Global Value Chains: A Firm-Level Analysis

      By: Laura Alfaro
      In recent decades, advances in information and communication technology and falling trade barriers have led firms to retain within their boundaries and in their domestic economies only a subset of their production stages. A key decision facing firms worldwide is the... View Details
      • April 2019
      • Article

      Internalizing Global Value Chains: A Firm-Level Analysis

      By: Laura Alfaro, Pol Antràs, Davin Chor and Paola Conconi
      In recent decades, advances in information and communication technology and falling trade barriers have led firms to retain within their boundaries and in their domestic economies only a subset of their production stages. A key decision facing firms worldwide is the... View Details
      Keywords: Global Value Chains; Sequential Production; Incomplete Contracts; Demand and Consumers; Customer Value and Value Chain; Globalization
      Related
      • 2017
      • Working Paper

      Internalizing Global Value Chains: A Firm-Level Analysis

      By: Laura Alfaro, Pol Antràs, Davin Chor and Paola Conconi
      In recent decades, advances in information and communication technology and falling trade barriers have led firms to retain within their boundaries and in their domestic economies only a subset of their production stages. A key decision facing firms worldwide is the... View Details
      Keywords: Global Value Chains; Sequential Production; Incomplete Contracts; Demand and Consumers; Customer Value and Value Chain; Globalization
      Related
      • 2014
      • Working Paper

      Don't Take 'No' for an Answer: An Experiment with Actual Organ Donor Registrations

      By: Judd B. Kessler and Alvin E. Roth
      Over 10,000 people in the U.S. die each year while waiting for an organ. Attempts to increase organ transplantation have focused on changing the registration question from an opt-in frame to an active choice frame. We analyze this change in California and show it... View Details
      Keywords: Decision Choices and Conditions; Health Care and Treatment; Philanthropy and Charitable Giving; Health Industry
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      • 16 Feb 2024
      • Research & Ideas

      As AI Upends Recruiting, Job Seekers Need a Waze App for Careers

      Artificial intelligence is changing the nature of work on a scale some predict will be as transformative as the Industrial Revolution. It’s also exposing the yawning gaps in a fractured US employment system that many companies and workers... View Details
      Keywords: by Rachel Layne; Information Technology; Information Technology
      • December 1999
      • Article

      The Effects of Physical Distance and Response Latency on Persuasion in Computer-mediated Communication and Human-computer Interaction

      By: Youngme Moon
      Keywords: Information Technology; Communication
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      • Web

      Breaking Down the Barriers - The High Art of Photographic Advertising - Baker Library | Bloomberg Center

      olvwork490187 Margaret Bourke-White. George Washington Bridge, ca. 1934. olvwork490064 As photography became more firmly established as the medium of choice for print advertising, the boundaries between fine... View Details
      • 18 Feb 2021
      • News

      After Five Years of Construction, SEAS Faculty and Staff Begin Transition into New Science and Engineering Complex

      • July 2008
      • Supplement

      The Politics and Economics of Accounting for Goodwill at Cisco Systems (A) and (B) Teaching Note (CW)

      By: Karthik Ramanna
      Keywords: Goodwill Accounting; Information Technology; Teaching; Information; Technology Industry; Technology Industry
      Related
      • July 2021
      • Article

      Big Data for Social Benefits: Innovation as a Mediator of the Relationship between Big Data and Corporate Social Performance

      By: Goran Calic and Maryam Ghasemaghaei
      Over the last decade, the use big data in firms has seen a rapid increase. Whilst scholars have begun to unpack the relationship between big data utilisation and financial performance, significant uncertainty exists about the ethical uses of this new asset. Whether... View Details
      Keywords: Analytics and Data Science; AI and Machine Learning; Performance Improvement; Organizational Change and Adaptation
      Related
      • 06 May 2025
      • Blog Post

      The Incredible Land of Ice and Fire: Exploring Iceland's Renewable Energy Model for a Changing Planet

      Scaling up an audacious tough tech venture Climeworks is the brainchild of two engineer-entrepreneurs who met at school and shared a commitment to tackling climate change. The technology they built literally... View Details
      • 24 Oct 2023
      • Research & Ideas

      When Tech Platforms Identify Black-Owned Businesses, White Customers Buy

      businesses,” the study says. White people are supporting Black businesses To determine the source of the demand for Black-owned restaurants on Yelp, the team studied data from sources including: The US Census Bureau’s American Community... View Details
      Keywords: by Jay Fitzgerald; Food & Beverage