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  • All HBS Web  (6,326)
    • News  (351)
    • Research  (5,735)
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    • Multimedia  (43)
  • Faculty Publications  (4,811)

Show Results For

  • All HBS Web  (6,326)
    • News  (351)
    • Research  (5,735)
    • Events  (10)
    • Multimedia  (43)
  • Faculty Publications  (4,811)
← Page 178 of 6,326 Results →
  • 21 Oct 2010
  • Conference Presentation

How the ISO 9001 Standard for Quality Management Systems Improves Employee Morale and Increases Profitability and Competitiveness

By: Michael W. Toffel
Keywords: Management Systems; Employees; Quality; Happiness; Profit
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Toffel, Michael W. "How the ISO 9001 Standard for Quality Management Systems Improves Employee Morale and Increases Profitability and Competitiveness." Paper presented at the IBS User Forum, Boston, October 21, 2010.
  • June 2002
  • Article

A Model of (Often Mixed) Stereotype Content: Competence and Warmth Respectively Follow from Status and Competition

By: S.T. Fiske, A.J.C. Cuddy, P. Glick and J. Xu
Keywords: Attitudes; Competency and Skills; Competition; Rank and Position
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Fiske, S.T., A.J.C. Cuddy, P. Glick, and J. Xu. "A Model of (Often Mixed) Stereotype Content: Competence and Warmth Respectively Follow from Status and Competition." Journal of Personality and Social Psychology 82, no. 6 (June 2002): 878–902.
  • March 2006 (Revised January 2011)
  • Case

CEMEX: Rewarding the Egyptian Retailers

CEMEX has pursued an aggressive decommoditization strategy focused on its relationship with small Egyptian retailers. In particular, the strategic role and effectiveness of the Rewards Program, a tournament that rewarded the sales performance of the retailers, was... View Details
Keywords: Marketing Strategy; Performance Improvement; Sales; Motivation and Incentives; Construction Industry; Egypt
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Martinez-Jerez, Francisco de Asis, Joshua Bellin, and Carole Winkler. "CEMEX: Rewarding the Egyptian Retailers." Harvard Business School Case 106-065, March 2006. (Revised January 2011.)
  • December 2004 (Revised April 2006)
  • Case

Managing a Public Image: Kevin Knight

By: Robin J. Ely and Ingrid Vargas
Kevin Knight recounts an uncomfortable situation he faced as an African-American student at Harvard Business School. Concerned with maintaining an image as a calm and rational person, he is appalled when he finds himself in a heated classroom exchange in defense of an... View Details
Keywords: Leadership; Ethnicity; Identity; Competency and Skills; Business Education
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Ely, Robin J., and Ingrid Vargas. "Managing a Public Image: Kevin Knight." Harvard Business School Case 405-053, December 2004. (Revised April 2006.)
  • 2007
  • Other Unpublished Work

Wage Policies and Incentives to Invest in Firm-Specific Human Capital

By: George P. Baker and Cristian Voicu
Keywords: Human Capital; Wages; Investment; Motivation and Incentives
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Baker, George P., and Cristian Voicu. "Wage Policies and Incentives to Invest in Firm-Specific Human Capital." January 2007.
  • Article

Foreclosure with Incomplete Information

By: Lucy White
Keywords: Behavior; Decision Making; Research; Government Legislation; Society
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White, Lucy. "Foreclosure with Incomplete Information." Journal of Economics & Management Strategy 16, no. 2 (Summer 2007): 635–682.
  • 2002
  • Chapter

Political and Economic Incentives during an Anti-Corruption Crackdown

By: Rafael Di Tella and Ernesto S. Schargrodsky
Keywords: Crime and Corruption; Motivation and Incentives; Government and Politics; Economics
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Di Tella, Rafael, and Ernesto S. Schargrodsky. "Political and Economic Incentives during an Anti-Corruption Crackdown." Chap. 7 in Corrupt Exchanges: Empirical Themes in the Politics and Political Economy of Corruption. Vol. 23, edited by Donatella della Porta and Susan Rose-Ackerman, 118–132. Interdisziplinäre Studien zu Recht und Staat. Baden-Baden: Nomos Verlagsgesellschaft, 2002.
  • 2005
  • Chapter

The New International Property Rights: Can the Foreign Investor Rely on Them?

By: L. T. Wells Jr.
Keywords: Property; Rights; Foreign Direct Investment; Trust
Citation
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Wells, L. T., Jr. "The New International Property Rights: Can the Foreign Investor Rely on Them?" In International Political Risk Management: Looking to the Future. Vol. III, edited by Theodore H. Moran and Gerald T. West. Washington, D.C.: World Bank, 2005.
  • August 2002
  • Book Review

Review of Authority Relations and Economic Decision-making in Vietnam: An Historical Perspective by Dang Phong and Melanie Beresford

Keywords: Economics; Decision Making; History; Perspective; Global Range; Viet Nam
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Abrami, Regina M. "Review of Authority Relations and Economic Decision-making in Vietnam: An Historical Perspective by Dang Phong and Melanie Beresford." Journal of Asian Studies 61, no. 3 (August 2002): 1104–1106.
  • Article

Home Bias at Home: Local Equity Preference in Domestic Portfolios

By: Joshua D. Coval and Tobias J. Moskowitz
Keywords: Prejudice and Bias; Local Range; Investment
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Coval, Joshua D., and Tobias J. Moskowitz. "Home Bias at Home: Local Equity Preference in Domestic Portfolios." Journal of Finance 54, no. 6 (December 1999). (Winner of Smith Breeden Prize. Best Paper For the best finance research paper published in the Journal of Finance presented by Smith Breeden Associates, Inc.​)
  • 2005
  • Working Paper

Wintel: Cooperation or Conflict

By: Ramon Casadesus-Masanell and David B. Yoffie
We study the incentives of complementors (producers of complementary products) to cooperate vs. compete and how these interact. In a system of complements, like the PC, the value of the final product depends on how well the different components work together. This, in... View Details
Keywords: Investment; Price; Time Management; Product; Product Development; Research and Development; Conflict and Resolution; Motivation and Incentives; Value
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Casadesus-Masanell, Ramon, and David B. Yoffie. "Wintel: Cooperation or Conflict." Harvard Business School Working Paper, No. 05-083, July 2005.
  • October 2010
  • Article

Culture Clash: The Costs and Benefits of Homogeneity

By: Eric Van den Steen
This paper develops an economic theory of the costs and benefits of corporate culture-in the sense of shared beliefs and values in order to study the effects of "culture clash" in mergers and acquisitions. I first use a simple analytical framework to show that shared... View Details
Keywords: Cost vs Benefits; Organizational Culture; Economics; Information Management; Forecasting and Prediction; Values and Beliefs; Mergers and Acquisitions; Framework; Satisfaction; Motivation and Incentives; Power and Influence; Communication
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Van den Steen, Eric. "Culture Clash: The Costs and Benefits of Homogeneity." Management Science 56, no. 10 (October 2010): 1718–1738.
  • 23 Sep 2013
  • Research & Ideas

Status: When and Why It Matters

Consumers pay handsomely for products that are considered the best of the best in their league, whether they are the fastest cars, the fanciest handbags, or the finest wines. But for what, exactly, are they paying a premium? The superior quality of the product or the... View Details
Keywords: by Dina Gerdeman
  • 2016
  • Working Paper

The Empirical Economics of Online Attention

By: Andre Boik, Shane Greenstein and Jeffrey Prince
In several markets, firms compete not for consumer expenditure but instead for consumer attention. We model and characterize how households allocate their scarce attention in arguably the largest market for attention: the Internet. Our characterization of household... View Details
Keywords: Internet and the Web; Competition; Behavior; Resource Allocation; Household; Cognition and Thinking
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Boik, Andre, Shane Greenstein, and Jeffrey Prince. "The Empirical Economics of Online Attention." NBER Working Paper Series, No. 22427, July 2016.
  • August 2011
  • Teaching Note

Martha Rinaldi: Should She Stay or Should She Go? (Brief Case)

By: Linda A. Hill and Mark Rennella
Teaching Note for 4310. View Details
Keywords: Interpersonal Relations; Management Styles; Managing Up; Career Planning; Conflict; Management Style; Organizational Culture; Personal Development and Career; Relationships; Conflict and Resolution; Power and Influence
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Hill, Linda A., and Mark Rennella. "Martha Rinaldi: Should She Stay or Should She Go? (Brief Case)." Harvard Business School Teaching Note 114-313, August 2011.
  • September 2010 (Revised July 2012)
  • Supplement

Recruiting Andrew Yard (B)

By: Brian J. Hall, Nicole Shae Bennett and Sara del Nido
This case describes a compensation negotiation between a global HR director and a candidate for a high-level executive position. The situation becomes awkward when the candidate feels insulted because he is given a monetary incentive to join the company more quickly... View Details
Keywords: Interpersonal Communication; Recruitment; Negotiation Offer; Performance Effectiveness; Emotions; Motivation and Incentives; Strategy
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Hall, Brian J., Nicole Shae Bennett, and Sara del Nido. "Recruiting Andrew Yard (B)." Harvard Business School Supplement 911-029, September 2010. (Revised July 2012.)
  • April 1993
  • Supplement

Prodigy Services Company (B)

By: Lynn S. Paine
Describes the actions taken by Prodigy executives. View Details
Keywords: Communication Intention and Meaning; Conflict Management; Status and Position; Equality and Inequality
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Paine, Lynn S. "Prodigy Services Company (B)." Harvard Business School Supplement 393-127, April 1993.
  • June 1990 (Revised October 1991)
  • Case

Lake Pleasant Bodies Case (A)

By: Joseph L. Badaracco Jr.
Presents a classic dilemma in legal ethics--the conflict between an attorney's obligations as an attorney, in this case to protect a client's confidentiality, and his or her own moral obligations as a person. An attorney must decide how to respond to the father of a... View Details
Keywords: Decision Choices and Conditions; Moral Sensibility; Questionnaires; Attorney and Client Relationships; Social Psychology; Conflict Management; Legal Services Industry
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Badaracco, Joseph L., Jr. "Lake Pleasant Bodies Case (A)." Harvard Business School Case 390-212, June 1990. (Revised October 1991.)
  • 21 Apr 2008
  • Research & Ideas

The New Math of Customer Relationships

It's the E=MC2 of customer loyalty. Deeply satisfied employee = deeply satisfied customer = lifelong profit. Harvard Business School professor emeritus Jim Heskett and professor Earl Sasser have pursued this seemingly simple equation in books including Service... View Details
Keywords: by Sean Silverthorne
  • January 2010
  • Teaching Note

Youth Villages: The challenges of scaling a nonprofit with government as the primary funding source (TN)

By: Allen S. Grossman
Teaching Note for [309007]. View Details
Keywords: Problems and Challenges; Nonprofit Organizations; Emotions; Behavior; Cost; Growth and Development Strategy; Age; Business and Government Relations
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Grossman, Allen S. "Youth Villages: The challenges of scaling a nonprofit with government as the primary funding source (TN)." Harvard Business School Teaching Note 310-078, January 2010.
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