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(6,326)
- News (351)
- Research (5,735)
- Events (10)
- Multimedia (43)
- Faculty Publications (4,811)
Show Results For
- All HBS Web
(6,326)
- News (351)
- Research (5,735)
- Events (10)
- Multimedia (43)
- Faculty Publications (4,811)
- 21 Oct 2010
- Conference Presentation
How the ISO 9001 Standard for Quality Management Systems Improves Employee Morale and Increases Profitability and Competitiveness
Toffel, Michael W. "How the ISO 9001 Standard for Quality Management Systems Improves Employee Morale and Increases Profitability and Competitiveness." Paper presented at the IBS User Forum, Boston, October 21, 2010.
- June 2002
- Article
A Model of (Often Mixed) Stereotype Content: Competence and Warmth Respectively Follow from Status and Competition
By: S.T. Fiske, A.J.C. Cuddy, P. Glick and J. Xu
Fiske, S.T., A.J.C. Cuddy, P. Glick, and J. Xu. "A Model of (Often Mixed) Stereotype Content: Competence and Warmth Respectively Follow from Status and Competition." Journal of Personality and Social Psychology 82, no. 6 (June 2002): 878–902.
- March 2006 (Revised January 2011)
- Case
CEMEX: Rewarding the Egyptian Retailers
CEMEX has pursued an aggressive decommoditization strategy focused on its relationship with small Egyptian retailers. In particular, the strategic role and effectiveness of the Rewards Program, a tournament that rewarded the sales performance of the retailers, was... View Details
Keywords: Marketing Strategy; Performance Improvement; Sales; Motivation and Incentives; Construction Industry; Egypt
Martinez-Jerez, Francisco de Asis, Joshua Bellin, and Carole Winkler. "CEMEX: Rewarding the Egyptian Retailers." Harvard Business School Case 106-065, March 2006. (Revised January 2011.)
- December 2004 (Revised April 2006)
- Case
Managing a Public Image: Kevin Knight
By: Robin J. Ely and Ingrid Vargas
Kevin Knight recounts an uncomfortable situation he faced as an African-American student at Harvard Business School. Concerned with maintaining an image as a calm and rational person, he is appalled when he finds himself in a heated classroom exchange in defense of an... View Details
Ely, Robin J., and Ingrid Vargas. "Managing a Public Image: Kevin Knight." Harvard Business School Case 405-053, December 2004. (Revised April 2006.)
- 2007
- Other Unpublished Work
Wage Policies and Incentives to Invest in Firm-Specific Human Capital
By: George P. Baker and Cristian Voicu
- Article
Foreclosure with Incomplete Information
By: Lucy White
White, Lucy. "Foreclosure with Incomplete Information." Journal of Economics & Management Strategy 16, no. 2 (Summer 2007): 635–682.
- 2002
- Chapter
Political and Economic Incentives during an Anti-Corruption Crackdown
By: Rafael Di Tella and Ernesto S. Schargrodsky
Di Tella, Rafael, and Ernesto S. Schargrodsky. "Political and Economic Incentives during an Anti-Corruption Crackdown." Chap. 7 in Corrupt Exchanges: Empirical Themes in the Politics and Political Economy of Corruption. Vol. 23, edited by Donatella della Porta and Susan Rose-Ackerman, 118–132. Interdisziplinäre Studien zu Recht und Staat. Baden-Baden: Nomos Verlagsgesellschaft, 2002.
- August 2002
- Book Review
Review of Authority Relations and Economic Decision-making in Vietnam: An Historical Perspective by Dang Phong and Melanie Beresford
Abrami, Regina M. "Review of Authority Relations and Economic Decision-making in Vietnam: An Historical Perspective by Dang Phong and Melanie Beresford." Journal of Asian Studies 61, no. 3 (August 2002): 1104–1106.
- Article
Home Bias at Home: Local Equity Preference in Domestic Portfolios
By: Joshua D. Coval and Tobias J. Moskowitz
Coval, Joshua D., and Tobias J. Moskowitz. "Home Bias at Home: Local Equity Preference in Domestic Portfolios." Journal of Finance 54, no. 6 (December 1999). (Winner of Smith Breeden Prize. Best Paper For the best finance research paper published in the Journal of Finance presented by Smith Breeden Associates, Inc.)
- 2005
- Working Paper
Wintel: Cooperation or Conflict
We study the incentives of complementors (producers of complementary products) to cooperate vs. compete and how these interact. In a system of complements, like the PC, the value of the final product depends on how well the different components work together. This, in... View Details
Keywords: Investment; Price; Time Management; Product; Product Development; Research and Development; Conflict and Resolution; Motivation and Incentives; Value
Casadesus-Masanell, Ramon, and David B. Yoffie. "Wintel: Cooperation or Conflict." Harvard Business School Working Paper, No. 05-083, July 2005.
- October 2010
- Article
Culture Clash: The Costs and Benefits of Homogeneity
This paper develops an economic theory of the costs and benefits of corporate culture-in the sense of shared beliefs and values in order to study the effects of "culture clash" in mergers and acquisitions. I first use a simple analytical framework to show that shared... View Details
Keywords: Cost vs Benefits; Organizational Culture; Economics; Information Management; Forecasting and Prediction; Values and Beliefs; Mergers and Acquisitions; Framework; Satisfaction; Motivation and Incentives; Power and Influence; Communication
Van den Steen, Eric. "Culture Clash: The Costs and Benefits of Homogeneity." Management Science 56, no. 10 (October 2010): 1718–1738.
- 23 Sep 2013
- Research & Ideas
Status: When and Why It Matters
Consumers pay handsomely for products that are considered the best of the best in their league, whether they are the fastest cars, the fanciest handbags, or the finest wines. But for what, exactly, are they paying a premium? The superior quality of the product or the... View Details
Keywords: by Dina Gerdeman
- 2016
- Working Paper
The Empirical Economics of Online Attention
By: Andre Boik, Shane Greenstein and Jeffrey Prince
In several markets, firms compete not for consumer expenditure but instead for consumer attention. We model and characterize how households allocate their scarce attention in arguably the largest market for attention: the Internet. Our characterization of household... View Details
Keywords: Internet and the Web; Competition; Behavior; Resource Allocation; Household; Cognition and Thinking
Boik, Andre, Shane Greenstein, and Jeffrey Prince. "The Empirical Economics of Online Attention." NBER Working Paper Series, No. 22427, July 2016.
- August 2011
- Teaching Note
Martha Rinaldi: Should She Stay or Should She Go? (Brief Case)
By: Linda A. Hill and Mark Rennella
Teaching Note for 4310. View Details
- September 2010 (Revised July 2012)
- Supplement
Recruiting Andrew Yard (B)
By: Brian J. Hall, Nicole Shae Bennett and Sara del Nido
This case describes a compensation negotiation between a global HR director and a candidate for a high-level executive position. The situation becomes awkward when the candidate feels insulted because he is given a monetary incentive to join the company more quickly... View Details
Keywords: Interpersonal Communication; Recruitment; Negotiation Offer; Performance Effectiveness; Emotions; Motivation and Incentives; Strategy
Hall, Brian J., Nicole Shae Bennett, and Sara del Nido. "Recruiting Andrew Yard (B)." Harvard Business School Supplement 911-029, September 2010. (Revised July 2012.)
- April 1993
- Supplement
Prodigy Services Company (B)
By: Lynn S. Paine
Describes the actions taken by Prodigy executives. View Details
Keywords: Communication Intention and Meaning; Conflict Management; Status and Position; Equality and Inequality
Paine, Lynn S. "Prodigy Services Company (B)." Harvard Business School Supplement 393-127, April 1993.
- June 1990 (Revised October 1991)
- Case
Lake Pleasant Bodies Case (A)
Presents a classic dilemma in legal ethics--the conflict between an attorney's obligations as an attorney, in this case to protect a client's confidentiality, and his or her own moral obligations as a person. An attorney must decide how to respond to the father of a... View Details
Keywords: Decision Choices and Conditions; Moral Sensibility; Questionnaires; Attorney and Client Relationships; Social Psychology; Conflict Management; Legal Services Industry
Badaracco, Joseph L., Jr. "Lake Pleasant Bodies Case (A)." Harvard Business School Case 390-212, June 1990. (Revised October 1991.)
- 21 Apr 2008
- Research & Ideas
The New Math of Customer Relationships
It's the E=MC2 of customer loyalty. Deeply satisfied employee = deeply satisfied customer = lifelong profit. Harvard Business School professor emeritus Jim Heskett and professor Earl Sasser have pursued this seemingly simple equation in books including Service... View Details
Keywords: by Sean Silverthorne
- January 2010
- Teaching Note
Youth Villages: The challenges of scaling a nonprofit with government as the primary funding source (TN)
Teaching Note for [309007]. View Details