Publications

January 2003 (Revised August 2005)
Case

CareGroup

By: F. Warren McFarlan and Robert D. Austin

Describes the circumstances leading to the three-and-a-half-day collapse of a major hospital group's IS capabilities. Identifies the technical reasons for the failure, management steps in dealing with the problem short term, and the long-term lessons they believe they... View Details

Keywords: Information Management; Information Technology; Safety; Crisis Management; Infrastructure; Health Industry

01 Dec 2014
News

Taking Tailoring High Tech

year, topping $60 billion. But these newly fashion-conscious men didn’t want to spend lots of time and money on shopping and tailoring. Motlagh’s solution: use technology to update and brand traditional bespoke tailoring and create a... View Details

Keywords: April White; fashion

09 Mar 2016
Lessons from the Classroom

In This Classroom, Beer Can Improve Your Grade

other numbers. They turned to HBS’s Information Technology group to implement the model, with versions going back and forth as they calibrated and set hundreds of parameters for the game. About 20 people... View Details

Keywords: by Roberta Holland; Education; Food & Beverage

06 Dec 2021
News

Leadership in the Digital Age

age means being comfortable with uncertainty. These leaders know how to adopt new approaches quickly, they admit failure, and they welcome collaboration, Hill says. “Today’s leaders must be informed about View Details

Keywords: April White

September 2023
Case

Ada: Cultivating Investors

By: Reza Satchu and Patrick Sanguineti

Mike Murchison, co-founder and CEO of Ada, has an enviable dilemma. Launched in 2016 by Murchison and his co-founder David Hariri, Ada is an AI-native company that aims to revolutionize how businesses approach customer service. The company has already attracted a buzz,... View Details

Keywords: Founder; Fundraising; Business Startups; Decisions; Entrepreneurship; Venture Capital; AI and Machine Learning; Technology Industry

June 2024
Teaching Note

Numenta in 2020: The Future of AI

By: David B. Yoffie

In 2020, Numenta’s co-founder, Jeff Hawkins, completed his pathbreaking research on artificial intelligence. His co-founder and CEO, Donna Dubinsky, had to find a business model to monetize the technology. This teaching note explores the challenges of building a... View Details

Keywords: Artificial Intelligence; Monetization; Strategy; Intellectual Property; AI and Machine Learning; Business Model; Entrepreneurship; Technology Industry

July 2024
Case

Replika AI: Alleviating Loneliness (A)

By: Shikhar Ghosh and Shweta Bagai

Eugenia Kuyda launched Replika AI in 2017 as an empathetic digital companion to combat loneliness and provide emotional support. The platform surged in popularity during the COVID-19 pandemic, offering non-judgmental support to isolated users. By 2023, Replika boasted... View Details

Keywords: Entrepreneurship; Ethics; Health Pandemics; AI and Machine Learning; Well-being; Technology Industry

December 2006
Article

Internet Companies' Growth Strategies: Determinants of Investment Intensity and Long-Term Performance

By: T. R. Eisenmann

Keywords: Internet and the Web; Performance; Investment; Growth and Development Strategy; Technology Industry

Find at Harvard

2013
Working Paper

From Green Users to Green Voters

By: Diego Comin and Johannes Rode

We estimate the effect of the diffusion of photovoltaic (PV) systems on the fraction of votes obtained by the German Green Party. The logistic diffusion of PV systems offers a new identification strategy. We take first differences and instrument adoption rates (i.e.... View Details

Keywords: Voting; Political Elections; Technology Adoption; Environmental Sustainability; Green Technology Industry; Green Technology Industry; Germany

01 Dec 2010
News

Eight Join HBS Faculty

postdoctoral fellow. Her research focuses on how people can work fruitfully across social divides. Prior to her academic career, Ramarajan worked in international development in West Africa focusing on conflict resolution. Douglas Fearing, an assistant professor in the... View Details

September 2016 (Revised September 2016)
Case

Spectio: A Digital Lighting Company

By: Rajiv Lal and Sarah McAra

Spectio Tech, founded in 2005, developed and implemented intelligent LED lighting solutions for the industrial market. Sensors and wireless connectivity embedded in its LED fixtures not only significantly reduced lighting-related energy use—by up to 90% in some... View Details

Keywords: Internet Of Things; IoT; LED Lighting; Start-up; Energy Efficiency; Information Technology; Technology Adoption; Technological Innovation; Business Startups; Internet and the Web