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  • 15 Sep 2003
  • Research & Ideas

The Lessons of New-Market Disruption

Kittyhawk team had to weigh its market options: Sell the disk drive to DMD's existing customers, who were manufacturing increasingly portable computing devices, or explore emerging opportunities elsewhere. A leading video game manufacturer, Nintendo, told a senior HP... View Details
Keywords: by Clark Gilbert; Technology
  • 01 Apr 1997
  • News

A Conversation with Dean Clark

materials, and so on. Within those course materials are embedded links to sites on the Internet, supplied by the professor, which are intended to help them think through the case. They can input responses to assignment questions, which... View Details
  • 14 Mar 2017
  • First Look

First Look at New Research, March 14

abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52217 2016 Monetary Policy Through Asset Markets: Lessons from Unconventional Measures and Implications for an Integrated World Forward Guidance in the Yield Curve: Short Rates versus... View Details
Keywords: Sean Silverthorne
  • 07 Apr 2009
  • First Look

First Look: April 7, 2009

sold by knowledgeable associates, The Home Depot became a destination place for customers in need of anything from shovels to a new kitchen sink or supplies to use in recovering from a hurricane or flood. Disasters are thus both a source... View Details
Keywords: Martha Lagace
  • February 2013 (Revised December 2015)
  • Case

Groom Energy Solutions: Selling Efficiency

By: Michael W. Toffel, Kira R. Fabrizio and Stephanie van Sice
Groom Energy Solutions helps organizations reduce their energy use and costs through the implementation of energy efficiency measures, which create long-term financial and environmental benefits. With early success serving customers in the cold storage and industrial... View Details
Keywords: Groom Energy Solutions; Jon Guerster; Salem, MA; Energy Management; Energy Efficiency Paradox; Sustainability Management; Manufacturing; Cold Storage; Commercial Real Estate; Enterprise Smart Grid; Carbon Accounting; LED Lighting; Sustainability Research; Entrepreneurship; Environmental Entrepreneurship; Energy Entrepreneurship; Energy Services; Electricity; Startup; Expansion; Growth; Sustainability; Business Startups; Forecasting and Prediction; Energy Conservation; Revenue; Geographic Location; Human Resources; Management; Growth and Development Strategy; Market Entry and Exit; Operations; Service Delivery; Strategic Planning; Science; Environmental Sustainability; Climate Change; Society; Social Issues; Technology Adoption; Energy Industry; Green Technology Industry; Technology Industry; Utilities Industry; United States; Boston
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  • 05 May 2015
  • First Look

First Look: May 5

address the diverse values and interests of their companies' stakeholders. Publisher's link: http://www.greenleaf-publishing.com/productdetail.kmod?productid=4059 May 2015 Environmentally Responsible Supply Chains Ignore, Avoid, Abandon,... View Details
Keywords: Carmen Nobel
  • 12 Mar 2013
  • First Look

First Look: March 12

lack of customer and geographic diversification, aggressive warranty policies, excessive production capacity growth, and supply chain risks. The case places students in the shoes of CFRA analysts who need to assess First Solar's... View Details
Keywords: Sean Silverthorne
  • 30 Oct 2012
  • First Look

First Look: October 30

Business School Case 813-045 Eric Weston is struggling to keep his garden supply business alive. Revenues are up slightly from last year, but profits are down in a poor economy as he attempts to integrate an expensive recent acquisition.... View Details
Keywords: Sean Silverthorne
  • 26 Jun 2007
  • First Look

First Look: June 26, 2007

include positioning strategies, choosing the proper channel, potential partnerships, manufacturing issues, market analysis, and PR management. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=507016 Demand and View Details
Keywords: Martha Lagace
  • 12 Apr 2004
  • Research & Ideas

Operations and the Competitive Edge

supply chains, installing ERP (enterprise resource planning systems, as exemplified by SAP), and worrying about Y2K. The threat posed to our economy by Japan and Germany had eased, the stock market was going crazy, and everybody was... View Details
Keywords: by Martha Lagace
  • 16 Dec 2020
  • News

A Creator in the Era of Disruption

needed, and supply them with cheaper minutes that it had bought at a bulk discount. Because the buyers would purchase these minutes on credit, it made sense for their neighbors to sell to them, because they could more easily assess the... View Details
  • 16 Apr 2019
  • First Look

New Research and Ideas, April 16, 2019

President of Sourcing Amanda Tucker and her colleagues in Nike’s Global Sourcing and Manufacturing division were focusing on three key supply chain challenges: sourcing from suppliers that meet compliance standards, challenging and... View Details
Keywords: Dina Gerdeman
  • 31 May 2016
  • First Look

May 31, 2016

additively separable in its state variables, leading to conquering the curse of dimensionality and the opportunity to manage the supply chain using independently acting managers. We develop conditions under which myopic policies are... View Details
Keywords: Sean Silverthorne
  • 22 Sep 2009
  • First Look

First Look: September 22

exists. Traditional economic explanations emphasize factors that reduce entry costs or raise entrepreneurial returns, thereby increasing net returns and attracting entrepreneurs. A second class of theories hypothesizes that some places are endowed with a greater View Details
Keywords: Martha Lagace
  • 12 Aug 2008
  • Op-Ed

Google-Yahoo Ad Deal is Bad for Online Advertising

through an auction, it does not set prices. See, e.g., Larry Page's May 2008 remarks to C|NET: "AdWords is an auction. We're not setting prices. Auctions are determined by supply and demand." 1 I disagree. Google controls a... View Details
Keywords: by Benjamin G. Edelman; Advertising; Publishing
  • 18 Oct 2006
  • Research & Ideas

New at the Helm: A Talk with HBS Dean Light

during the coming year. Q: Is faculty development one of the challenges you see for the School? A: Faculty development is crucial, but the challenge includes attracting and retaining faculty as well. On the incoming side, the tightening View Details
Keywords: by Roger Thompson; Education
  • 16 Dec 2020
  • Blog Post

Faculty Books Published in 2020

affect labor supply and welfare. Teaching by Heart: One Professor's Journey to Inspire by Thomas J. DeLong The best teachers are leaders, and the best leaders are teachers. Teaching by Heart summarizes the author's key insights gained... View Details
Keywords: All Industries
  • September–October 2013
  • Article

The Role of Organizational Scope and Governance in Strengthening Private Monitoring

By: Lamar Pierce and Michael W. Toffel
Governments and other organizations often outsource activities to achieve cost savings from market competition. Yet such benefits are often accompanied by poor quality resulting from moral hazard, which can be particularly onerous when outsourcing the monitoring and... View Details
Keywords: Crime and Corruption; Decision Choices and Conditions; Corporate Accountability; Governance Compliance; Policy; Management Practices and Processes; Demand and Consumers; Market Design; Market Entry and Exit; Market Transactions; Service Delivery; Service Operations; Business Processes; Organizational Structure; Performance Effectiveness; Performance Expectations; Practice; Transportation; Transportation Industry; Service Industry; United States; New York (state, US)
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  • 23 Jun 2015
  • First Look

First Look: June 23, 2015

service relative to existing competitors in a local market. We provide evidence that these results are due to a sorting effect, whereby firms trade off service quality and price, and in turn, the incumbent attracts service (price) sensitive customers in markets where... View Details
Keywords: Sean Silverthorne
  • 23 Sep 2014
  • First Look

First Look: September 23

conduct-that diffuse global standards. But little is known about the conditions under which companies adhere to these standards. We conduct one of the first large-scale comparative studies to determine which international, domestic, civil society, and market... View Details
Keywords: Sean Silverthorne