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  • October 2006 (Revised January 2009)
  • Case

Vitreon Corporation: The Hyalite Project

By: Roy D. Shapiro
Considers decisions facing the leader of a manufacturing staff project team assigned to a plant where yields have deteriorated sharply. The process is complex: the plant organization is not cooperative, and there are deep disagreements about what is wrong and how to... View Details
Keywords: Leadership; Production; Organizational Culture; Performance Productivity; Groups and Teams; Conflict Management; Manufacturing Industry
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  • 01 Dec 2018
  • News

Hard Choices

business and financial-market orientation. Louis Gerstner Jr. (MBA 1965), former CEO and chair of IBM, has written that you always get more of whatever you measure. Certainly, the constant measurement of professional money managers... View Details
Keywords: Seth Klarman (MBA 1982)
  • 21 Nov 2017
  • First Look

First Look at New Research and Ideas, November 21, 2017

stock indexes can be a mechanism for transforming long-standing corporate behavior. After decades of low corporate profitability in Japan, the JPX-Nikkei400 Index was introduced in 2014. Each year the index selected 400 large and liquid firms deemed best View Details
Keywords: Sean Silverthorne
  • 23 May 2000
  • Research & Ideas

Minding the Muse: The Impact of Downsizing on Corporate Creativity

Not long ago, the senior management of a leading high-tech company was surprised to learn that research showed their R&D groups' creative performance to be in a prolonged slump following a corporate... View Details
Keywords: by Peter K. Jacobs
  • 16 Dec 2014
  • First Look

First Look: December 16

Publications December 2014 Management Science When Performance Trumps Gender Bias: Joint Versus Separate Evaluation By: Bohnet, Iris, Alexandra van Geen, and Max Bazerman Abstract—We examine a new... View Details
Keywords: Sean Silverthorne
  • August 2023 (Revised January 2024)
  • Supplement

Arla Foods: Data-Driven Decarbonization (A)

By: Michael Parzen, Michael W. Toffel, Amram Migdal and Susan Pinckney
Arla implemented a data-based price incentive system to measure, track, and influence climate friendly changes to reduce CO2 emissions across the world’s fourth largest dairy cooperative. View Details
Keywords: Dairy Industry; Business Earnings; Earnings Management; Environmental Accounting; Agribusiness; Animal-Based Agribusiness; Acquisition; Mergers and Acquisitions; Decision Making; Decisions; Voting; Environmental Management; Climate Change; Environmental Regulation; Environmental Sustainability; Green Technology; Pollution; Moral Sensibility; Values and Beliefs; Financial Strategy; Price; Profit; Revenue; Food; Geopolitical Units; Global Strategy; Ownership Type; Cooperative Ownership; Performance Efficiency; Performance Evaluation; Problems and Challenges; Natural Environment; Science-Based Business; Business Strategy; Commercialization; Cooperation; Corporate Strategy; Food and Beverage Industry; Agriculture and Agribusiness Industry; Europe; United Kingdom; European Union; Germany; Denmark; Sweden; Luxembourg; Belgium
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  • 01 Jun 2010
  • News

Get Well Soon

first-year required Technology and Operations Management course (TOM), the case offers valuable takeaways for future managers of any complex service organization. “It’s a good TOM case in that it includes... View Details
Keywords: Julia Hanna; Ambulatory Health Care Services; Health, Social Assistance
  • 01 Apr 2014
  • First Look

First Look: April 1

benefiting their performance irrespective of whether these decisions negatively affect other profit centers. However, the firm implemented a third system that would potentially lead managers to benefit other... View Details
Keywords: Sean Silverthorne
  • 01 Oct 1996
  • News

The Drive for Excellence: An Interview with Jim Henderson

who are restless and persistent improvers for the customer -- people who can put themselves in the shoes of the customer and then drive change inside our company to meet the customer's needs. We want managers who can articulate a vision... View Details
  • Web

Creating Value in Business and Government (HKS-HBS Joint Degree Seminar) - Course Catalog

environment, or national defense) methods (for example, decision making under uncertainty, project evaluation, performance measurement, or negotiation) or other topics (for example, international trade, technological innovation, economic... View Details
  • 01 Feb 1998
  • News

Kicking Off a Startup: Jennifer Rottenberg (MBA '96)

way, the league is planning to debut in 2000. "The gold medal performance of the U.S. women's soccer team at the 1996 Olympics showcased our talented players to the nation and the world," says the NSA's development consultant, Jennifer... View Details
Keywords: Nancy O. Perry
  • April 2019 (Revised January 2025)
  • Case

Clear Link Technologies, LLC: Driving Sales with Peer Effects

By: Christopher Stanton, Richard Saouma and Olivia Hull
The importance of a good peer or coworker is widely discussed, but understanding the glue that makes coworkers valuable is less understood. This case sheds light on the importance of peers and the practices and environments that make a group greater than the sum of its... View Details
Keywords: Talent and Talent Management; Interactive Communication; Experience and Expertise; Decision Making; Training; Design; Compensation and Benefits; Knowledge Acquisition; Knowledge Sharing; Human Capital; Working Conditions; Measurement and Metrics; Outcome or Result; Performance; Performance Improvement; Research; Sales; Salesforce Management; Motivation and Incentives; Telecommunications Industry; Utah; United States
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  • 01 Dec 2003
  • News

Books

Jay Lorsch and the Boston Consulting Group’s Colin Carter (MBA ’71) argue that corporate boards have made progress in the last decade, but are being pressed to perform unrealistic duties, given their structure, processes, and membership.... View Details
Keywords: Margie Kelley; Colleges, Universities, and Professional Schools; Educational Services
  • Web

History | Social Enterprise | Harvard Business School

2018 New MBA Elective Investing for Impact is introduced. 2017 New Executive Education program Strategic Nonprofit Management - India is introduced. Loan assistance program expanded to include alumni working at for-profit social... View Details
  • Web

2016 Symposium - Race, Gender & Equity

Having its world premiere at Harlem's National Black Theatre in 2013 (executive produced by Harry Belafonte), Bain plays 40 characters in this tour de force production which has been featured at The Apollo Theater, Carnegie Hall, Jazz at Lincoln Center, the New Jersey... View Details
  • 01 Mar 2022
  • What Do You Think?

Is It Time for More Reverse Mentoring?

organization performance in his book Win From Within: Build Organizational Culture for Competitive Advantage. Your feedback to last month’s column: Is Concierge Management an Answer to the “Big Quit”? The... View Details
Keywords: by James Heskett
  • Profile

Jamal Motlagh

had, Jamal went to Microsoft as a junior sales associate. "Selling is my focus," says Jamal. "Microsoft promised me a full sales position when I reached its performance targets." Jamal reached them in just one year.... View Details
  • 01 Apr 1999
  • News

An Eye to the East

with the office's January inauguration. By bringing together nearly sixty business and management academics and about twenty CEOs and managers from across Asia, the forum provided an opportunity for HBS... View Details
Keywords: Alejandro Reyes
  • 12 Dec 2017
  • News

Hal (MBA 1968) and Diane Brierley

membership records. He couldn’t find one specializing in record keeping, so he and fellow research assistant, Tom Jones (MBA 1968), offered to serve as consultants and complete the project. That’s how Epsilon Data Management was born in... View Details
  • 04 Mar 2013
  • Lessons from the Classroom

Lessons from Running GM’s OnStar

Among the most popular elective courses at Harvard Business School is Building and Sustaining a Successful Enterprise (BSSE). Developed by Professor Clayton M. Christensen, the course teaches future leaders how to use well-researched academic theories to understand... View Details
Keywords: by Carmen Nobel; Auto