Learning By Doing - Publications - Faculty & Research

09 Dec 2015
Research Event

When Hosts Attack: The Competitive Threat of Online Platforms

by many sellers, which suggested these products were easy to obtain from their manufacturers. Protecting against predators So what can companies do to protect themselves from this competitive threat? In... View Details

Keywords: by Carmen Nobel; Retail; Technology; Web Services

05 Jun 2014
Research & Ideas

Fixing the ‘I Hate Work’ Blues

The New York Times ran a troubling story, "Why You Hate Work," in last week's "Sunday Review." The article indicated that employees work too hard and find little meaning from their work. The anecdotes we all hear about this topic are reinforced... View Details

Keywords: by Bill George

04 Jun 2014
What Do You Think?

Does Internet Technology Threaten Brand Loyalty?

'technology' as a threat to customer loyalty . Loyalty is earned by meeting and exceeding expectations. Do that, and you can maintain loyal customers." AIM added, "It is not the advances in... View Details

Keywords: by James Heskett; Advertising; Consumer Products; Technology

28 May 2007
Research & Ideas

How Property Ownership Changes Your World View

a home, and achieve some level of success, security, and happiness. But how does this vision change in parts of the world where property rights, if they are present at all, are threatened by weak law enforcement, corruption, crime, and... View Details

Keywords: by Julia Hanna

14 Oct 2013
Research & Ideas

Blockbuster! Why Star Power Works

cannot afford not to do so. I present several case studies, such as on basketball's LeBron James and actor Tom Cruise, that vividly illustrate the ongoing tug-of-war between stars and entertainment companies, with each party vying for a... View Details

Keywords: by Sean Silverthorne; Entertainment & Recreation

01 Jul 2019
Research & Ideas

The Airbnb Lesson for Startups? Success Takes More Than Technology

has decided to compete with Airbnb on its own turf, announcing plans for its own home-sharing service. It only took 11 years and 500 million lost bookings industrywide. Danielle Kost: How do you think Airbnb changed the way travel... View Details

Keywords: by Danielle Kost; Travel; Tourism

01 Oct 2020
What Do You Think?

Are CEOs the Wrong Leaders for Stakeholder Capitalism?

Interorganizational management in a channel of distribution is a complex matter. But it doesn’t hold a candle to the complexity of stakeholder capitalism, as suggested by responses to this month’s column on the subject. Reading them, it’s... View Details

Keywords: by James Heskett

29 Jan 2013
Research & Ideas

Creating the Perfect Super Bowl Ad

advertisers ways to spend ad dollars more shrewdly. "They need to use entertainment judiciously," he says. "It's very expensive. They have to ask: Why do we need to entertain so much?" During an interview in his office, Teixeira, who has... View Details

Keywords: by Kim Girard; Advertising; Media & Broadcasting

Research Summary

Research overview

The growth of consumer review websites over the past decade has revolutionized the way in which consumers learn about product quality. The centrality of information to consumer welfare has also been underscored in public policy debates, where quality disclosure has... View Details

27 Apr 2021
Research & Ideas

New Research: Surviving Bankruptcy, Useful Economics, and Retirement

Published Papers Do the Right Firms Survive Bankruptcy? Journal of Financial Economics Samuel Antill “In United States, Chapter 11 bankruptcy cases, firms are either reorganized, acquired, or liquidated. I show that decisions to liquidate... View Details

22 Jul 2002
Research & Ideas

How Business Strategy Tamed the “Invisible Hand”

1930s, where it was noticed that direct labor costs tended to decrease by a constant percentage as the cumulative quantity of aircraft produced doubled. Learning effects figured prominently in wartime... View Details

Keywords: by Pankaj Ghemawat

07 Feb 2005
Research & Ideas

How “Career Imprinting” Shapes Leaders

new book, Career Imprints: Creating Leaders Across an Industry, is scheduled to be published in April by Jossey-Bass. Mallory Stark: What is career imprinting? Monica Higgins: Career imprinting refers to the process View Details

Keywords: by Mallory Stark

23 Dec 2013
Research & Ideas

Just How Independent are ‘Independent’ Directors?

often has as much to do with their relationships with one another as their concern for the company. "Boards are populated by living, breathing people who have their own interests, and understanding the... View Details

Keywords: by Michael Blanding

01 Nov 2012
Research & Ideas

Book Excerpt: Judgment Calls

Editor's note. Organizations are living, growing, learning things, but this depth of experience and knowledge can be difficult to tap into. The secret, according to the authors of Judgment Calls: Twelve Stories of Big Decisions and the... View Details

Keywords: by Thomas H. Davenport & Brook Manville; Consumer Products

22 Mar 2010
Research & Ideas

One Strategy: Aligning Planning and Execution

Every firm has two strategies, we learn early on in the pages of One Strategy: Organization, Planning, and Decision Making. "Explicit" strategy is the one you read about in your company's planning memos and PowerPoint slides.... View Details

Keywords: by Sean Silverthorne; Video Game; Web Services

2016
Chapter

How Moral Flexibility Constrains Our Moral Compass

By: F. Gino

Cheating, fraud, deception, uncooperative actions, and many other forms of unethical behavior are among the greatest personal and societal challenges of our time. While the media commonly focuses on the most sensational scams (e.g., Enron, Bernard Madoff), less... View Details

Keywords: Moral Sensibility; Behavior; Organizations; Attitudes

Citation

06 Mar 2019
Sharpening Your Skills

Has the Glass Ceiling Been Broken (or at Least Cracked)?

GenderGender discrimination in a typically male workplace is not necessarily driven by misogyny. Image: DNY59 What do you think of this research? Share your insights below. View Details

Keywords: by Sean Silverthorne

29 Jun 2015
HBS Case

Consumer-centered Health Care Depends on Accessible Medical Records

Your patient health care data is most likely scattered throughout the medical universe, in everything from notes scribbled by various doctors to test results resting in far-flung computer systems. So when medical professionals need to... View Details

Keywords: by Dina Gerdeman; Health; Technology

13 Dec 2010
Research & Ideas

Managing the Support Staff Identity Crisis

behavior whose work includes corporate consulting. "And I thought, did I ask an awkward question? So I asked again, 'How do you add value to your organization?' I got more nervous laughter." “If you're tied down View Details

Keywords: by Carmen Nobel

03 Jun 2002
What Do You Think?

Are We Entering an Era of European Management Leadership?

temporary." Dr. B. V. Krishnamurthy picks up this theme by commenting "to argue that Europe might be snatching the lead in management is a little far-fetched. When one looks at the very successful organizations anywhere in the... View Details