Publications

January 2006 (Revised August 2006)
Case

Wikis at Dresdner Kleinwort Wasserstein: (A)

In October 2005, Myrto Lazopoulou, head of user centered design at the investment bank Dresdner Kleinwort Wasserstein (DrKW), contemplates how to spread the usage of wikis inside the company. As a "social software" like chats and blogs (both already in use at DrKW),... View Details

Keywords: Communication Technology; Information Technology; Performance Productivity; Investment Banking; Applications and Software; Social and Collaborative Networks; Cooperation; Financial Services Industry; Financial Services Industry

12 Dec 2017
First Look

New Research and Ideas, December 12, 2017

with a wide range of game types, China’s largest social networking service provider with several of the largest social networking applications in the world, and China’s favorite Internet portal. It was... View Details

Keywords: Sean Silverthorne

Web

Donor-Advised Fund - Alumni

values How It Works A donor-advised fund may be opened with a gift of $1 million or more using a variety of assets, including stock and real estate. You can direct gifts to any... View Details

17 Feb 2014
Research & Ideas

Companies Detangle from Legacy Pensions

"Goodbye tension, hello pension!" That used to be the triumphant cry of millions of new retirees. For decades, Americans assumed a good job came with a good pension, guaranteeing them regular... View Details

Keywords: by Michael Blanding; Financial Services; Financial Services

2022
Chapter

Luxury Tourism and Environmentalism

By: Geoffrey Jones

This chapter examines the evolution of luxury tourism and its environmental impact. Whilst mass tourism is widely seen as environmentally damaging, the impact of luxury tourism is nuanced. During the first stage of the growth in the nineteenth century, the numbers of... View Details

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14 Nov 2006
First Look

First Look: November 14, 2006

likely economically motivated to invest in OSS projects that can serve as a complementary asset to vendors' core, proprietary businesses. Download this working paper:... View Details

Keywords: Sean Silverthorne

22 Oct 2019
Research & Ideas

Use Artificial Intelligence to Set Sales Targets That Motivate

change,” he says. “Firms typically don’t want to do that because once you change it, it’s very difficult to change it back. Also, experimenting with a select group of employees is deemed as unfair.” Past... View Details

Keywords: by Michael Blanding

May 2010 (Revised August 2010)
Case

Breaking the Buck

By: Robert C. Pozen and Elizabeth Leonard

After an incredibly volatile six months since Lehman Brothers declared bankruptcy, Finbar McCall contemplated his options. As the investment manager of RPG Prime Reserve Fund, Inc. (RPGXX), McCall had just heard the news that the U.S. Treasury was extending the... View Details

Keywords: Change Management; Financial Crisis; Financial Management; Insurance; Investment Funds; Business and Government Relations; Business and Shareholder Relations; Financial Services Industry

02 Apr 2019
First Look

New Research and Ideas, April 2, 2019

Gender Inequality: The Work-family Narrative as a Social Defense Against 24/7 Work Culture By: Padavic, Irene, R. Ely, and Erin M. Reid Abstract—It is widely accepted that the conflict between women’s family... View Details

Keywords: Dina Gerdeman

Article

Can Big-Box Retailers Provide Local Health Care?

By: Robert S. Huckman

National retailers, most notably Walmart and Best Buy, are making big bets on their ability to fill this need for local health care. At first glance, these moves are a bit surprising given that these companies have not traditionally been focused on health care... View Details

Keywords: Health Care and Treatment; Service Delivery; Local Range; Retail Industry; Health Industry

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25 May 2023
News

Brazil’s Nubank Turns 10

these products will help propel the company into its second decade, as it transforms into a money platform that serves individual and business customers by connecting them with financial and non-financial... View Details

Keywords: Funds, Trusts, and Other Financial Vehicles; Finance

Web

Technology & Operations Management Awards & Honors - Faculty & Research

Outstanding Service to the HBS Community. Ananth Raman : Inducted as a Fellow of the Production and Operations Management Society (POMS) in 2013 to recognize exceptional... View Details

17 Dec 2008
Lessons from the Classroom

‘Ted Levitt Changed My Life’

let up on himself, either, continuing to work and play tennis even as his body failed. "He loved tennis, but it was a constant struggle for him," remembers his son Peter. "We held his memorial... View Details

Keywords: by Julia Hanna; Education; Retail

20 Aug 2007
Research & Ideas

HBS Cases: Using Investor Relations Proactively

shareholders and analysts. When meeting with them at the road shows, for example, Total focuses on its long-term plans, being honest, and never disappointing them. To address its growing retail investor base, most of whom are French, Total uses techniques from consumer... View Details

Keywords: by Martha Lagace; Energy; Utilities

March 2016 (Revised August 2016)
Case

CreditEase: Taking Inclusive Finance Online

By: Michael Chu, John S. Ji and Nancy Hua Dai

The world’s largest peer-to-peer (P2P) lender annually disbursing over a million loans totaling $10 billion, China’s CreditEase, must decide whether to IPO in the NYSE its online lending platform, Yirendai, before the year-end window closes in 2015. Yirendai sought to... View Details

Keywords: Business or Company Management; Internet and the Web; Financing and Loans; Credit; Growth and Development Strategy; Financial Services Industry; China

November 1997 (Revised May 2002)
Case

MicroAge, Inc.: Orchestrating the Information Technology Value Chain

By: Lynda M. Applegate and Kirk A. Goldman

MicroAge, Inc. started as a storefront in Tempe, AZ in 1976 selling personal computer kits to hobbyists. During their first year of operation, founders Jeff McKeever and Alan Hald sold $1.5 million worth of computer kits, priced at under $1,000 each. Twenty years... View Details

Keywords: Transformation; Growth Management; Risk Management; Product; Opportunities; Horizontal Integration; Information Infrastructure; Information Technology; Internet and the Web; Technology Industry; Arizona