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  • Article

Can You Cut 'Turn Times' Without Adding Staff?

By: Ethan Bernstein and Ryan W. Buell
The president of RSA Ground, the subsidiary of Rising Sun Airlines responsible for servicing its planes at airports across Japan, goes undercover as a service crew member to discover how and whether his employees can speed up cleaning, checking, restocking, and... View Details
Keywords: Employee Empowerment; Employee Motivation; Turnaround; Service Operations; Employees; Motivation and Incentives; Leadership; Air Transportation Industry; Japan
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  • August 2006 (Revised September 2008)
  • Case

Leadership in Law: Amy Schulman at DLA Piper

By: Boris Groysberg, Victoria Winston and Shirley Spence
What does it take to build a successful career over time? Describes Amy Schulman's career progression and role as a star senior litigator and top executive at one of the world's largest law firms. It focuses on different stages in her career and what she did to be... View Details
Keywords: Work-Life Balance; Employee Relationship Management; Groups and Teams; Time Management; Personal Development and Career; Gender
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  • 13 Oct 2010
  • First Look

First Look: October 13, 2010

Management Series. Oxford University Press, 2010 An abstract is unavailable at this time. Purchase the Book: http://ukcatalogue.oup.com/product/9780199552863.do Shadow of the Contract: How Contract Structure Shapes Inter-Firm Dispute... View Details
Keywords: Sean Silverthorne
  • 19 Aug 2008
  • First Look

First Look: August 19, 2008

spend some or all of their bonuses on others—thereby creating what the authors call a "prosocial" workplace—are happier as a result. Managers can enhance that effect by providing opportunities to share the wealth. Aurora View Details
Keywords: Sean Silverthorne

    Political Standards

    The University of Chicago Press November 2015.

    Prudent, verifiable, and timely corporate accounting is a bedrock of our modern capitalist system. In recent years, however, the rules that govern corporate accounting have been subtly changed in... View Details

    • 2009
    • Working Paper

    International Differences in the Size and Roles of Corporate Headquarters: An Empirical Examination

    By: David J. Collis, David Young and Michael Goold
    This paper examines differences in the size and roles of corporate headquarters around the world. Based on a survey of over 600 multibusiness corporations in seven countries (France, Germany, Holland, UK, Japan, US, and Chile) the paper describes the differences among... View Details
    Keywords: Business Headquarters; Size; Organizational Structure; Culture; Japan; France; Germany; Netherlands; United Kingdom; United States; Chile
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    • 2010
    • Working Paper

    Employee Selection as a Control System

    By: Dennis Campbell
    Theories from the economics, management control, and organizational behavior literatures predict that when it is difficult to align incentives by contracting on output, aligning preferences via employee selection may provide a useful alternative. This study... View Details
    Keywords: Accounting; Decision Making; Governance Controls; Employees; Selection and Staffing; Management Systems; Financial Services Industry
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    • January 2021
    • Article

    Sales Hiring Is Hard to Do (Don't Make It Harder)

    By: Frank V. Cespedes
    In the aggregate, hiring in sales is more expensive than many companies’ cap-ex decisions. But it rarely gets the same attention and companies fail to deal with challenges inherent in sales hiring. Unlike many other business functions, there is no easily identified... View Details
    Keywords: Salesforce Management; Selection and Staffing; Human Resources
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    • 26 Jan 2022
    • News

    Making Peace with Anger

    professional awakening about how he managed his company was part of a larger reflection about how he managed something more personal: his anger. READ MORE DM: You’ve spoken about how you underwent anger... View Details
    • 09 May 2011
    • Research & Ideas

    Moving From Bean Counter to Game Changer

    "it's a bigger story," Mikes says over tea recently in her immaculate office. "We believe it's not just risk managers who fight these issues but also human resources managers, accountants, finance... View Details
    Keywords: by Kim Girard; Banking
    • 07 Jul 2023
    • Blog Post

    Harvard Innovation Labs: Where Passion and Purpose Meet

    Heinz Professor of Management Practice in Environmental Management, Retired, and Srikant Datar, the George F. Baker Professor of Administration and Dean of the Faculty, served as faculty chairs. This mission-driven educational ecosystem... View Details
    • 15 Sep 2009
    • First Look

    First Look: September 15

    imperfections and thereby improve human welfare. Most previous research has emphasized the use of for-profit firms. Such institutions cannot effectively address many environmental problems, however, because environmental problems often... View Details
    Keywords: Martha Lagace
    • 12 Nov 2021
    • News

    Alumni Business Leaders on Confronting the Climate Change Challenge

    existing capital and deploy new capital toward climate remediation and the associated transition. This entails new stewardship services, curated products, and performance and risk View Details
    • 01 Dec 2019
    • News

    Remix

    running throughout—you have to page back to an earlier chapter of Dixon’s life, in 2017. That’s when the bottom dropped out. That fall, she was raising money for a tech/beauty startup called EverythingDid, designed to help women and girls of color View Details
    Keywords: Jen McFarland Flint; photographed by Chris Sorensen; #MeToo; DefJam; Arts, Entertainment
    • Web

    Finance Awards & Honors - Faculty & Research

    Vallee : Winner of the 2020 Rising Scholar Award from the Review of Corporate Finance Studies for “Contingent Capital Trigger Effects: Evidence from Liability Management Exercises” (September 2019). 2019... View Details
    • 01 Jan 2005
    • News

    Joseph J. O'Donnell, MBA 1971

    than quantitative analysis. Cases and business are also about human beings, and I always keep that human element in mind." ADVICE TO CURRENT STUDENTS "As you set out on your careers, take a long-term view... View Details
    • November 2005 (Revised December 2006)
    • Case

    Jeanette Clough at Mount Auburn Hospital

    Jeanette Clough, the CEO of Mt. Auburn Hospital, successfully leads a turnaround for the struggling local hospital. When she assumed leadership of Mt. Auburn in 1998, the hospital had recently suffered a $10 million loss. During her first six months, several members of... View Details
    Keywords: Organizational Change and Adaptation; Change Management; Leading Change; Expansion; Health Care and Treatment; Business and Community Relations; Health Industry; Cambridge
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    • Web

    Teele Hall | About

    Teele Hall Teele Hall is named for Stanley Ferdinand Teele (MBA 1930, DCS 1933), the Dean of Harvard Business School from 1955 to 1962. Located at 230 Western Avenue, Teele Hall is home to the School’s External Relations, Financial, and View Details
    • 15 Nov 2018
    • Book

    Can the Global Food Industry Overcome Public Distrust?

    JamesBrey Food is the largest segment of the global economy. It is also widely recognized as more critical for human health than any pharmaceutical drug on the planet. But significant changes in the industry are making people lose trust in many institutions involved in... View Details
    Keywords: by Sean Silverthorne; Agriculture & Agribusiness
    • 10 Sep 2020
    • Blog Post

    Founding a Company at the Intersection of Medicine and Technology

    Paxton Maeder-York is a proud member of the MBA class of 2019, Section G.  He deferred between his RC and EC years to complete an additional master’s degree in Computational Science. Having studied Biomedical Engineering as an undergraduate and worked as a Product... View Details