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  • 21 May 2020
  • Research & Ideas

Fighting the COVID Blues: Advice from Business Research

for the time we reasonably need to get things done,” Whillans says. Gracefully bow out of extraneous activities. Many employers are trying to help their employees unwind by scheduling virtual coffee breaks,... View Details
Keywords: by Dina Gerdeman and Danielle Kost
  • 28 Oct 2001
  • What Do You Think?

What Can We Expect in the Other War?

In light of the outset of the war on terrorism, how does this affect what has been called the war for talent? A book by the same name 1 has recently characterized this as an "endless journey" to... View Details
Keywords: by James Heskett
  • 17 Dec 2001
  • Research & Ideas

Becoming the Next Real Estate Mogul

importance of organizational behavior and human resource issues. "That's the toughest part of the business," he said. "The bad hires and arguments are what get... View Details
Keywords: by Julia Hanna; Construction; Real Estate
  • 02 Sep 2002
  • What Do You Think?

What Can Business Schools Do to Avoid Bad Apples?

Several outstanding organizations I have studied regard hiring as their leaders and managers most important task, an "almost religious experience," in the words of one. The admissions process at... View Details
Keywords: by James Heskett
  • 18 Jun 2001
  • Research & Ideas

Caught in the Cogs: When Manufacturing and IT Meet

no competitive advantage and, accordingly, no upturn in the bottom line. At the other end of the spectrum, Upton continued, is the do-it-yourself approach, which prevailed among manufacturers for many years. "You'd View Details
Keywords: by Jim Aisner
  • 07 Sep 2020
  • Research & Ideas

How to Help Small Businesses Survive COVID's Next Phase

of business closures.” “We’re finding that you can’t save businesses by just allowing them to reopen,” Mills says. “Until it’s safe, their employees don’t want to come back. Their customers don’t want to... View Details
Keywords: by Danielle Kost; Food & Beverage; Service
  • 26 May 2003
  • Research & Ideas

Corporate Transparency Improves For Foreign Firms in U.S. Markets

study. One question managers could ask themselves is whether they are providing sufficient information for various market participants to assess them in the course of their business. For example, companies interested in tapping the global... View Details
Keywords: by Cynthia Churchwell
  • 01 May 2009
  • What Do You Think?

Do Innovation and Entrepreneurship Have to Be Incompatible with Organization Size?

Summing Up Where are the leaders that can help elephants avoid a stall? Like a good case study, this month's question divided respondents nearly down the middle on the question of whether or not organizations naturally "stall"... View Details
Keywords: by Jim Heskett
  • 01 Mar 2004
  • What Do You Think?

Are Customer Loyalty Initiatives Worth the Investment?

high [customer] retention can create a tremendous competitive advantage, boost employee morale, produce unexpected bonuses in productivity and growth, even reduce the cost of capital." Now comes Michael... View Details
Keywords: by James Heskett
  • 22 May 2020
  • In Practice

Post-COVID Health Care: More Screens, Less Red Tape?

care, but this does not have to be true if employees can purchase private insurance on exchanges. I believe that we will start to see more demand for this kind of policy in the coming months. Amitabh Chandra... View Details
Keywords: by Danielle Kost
  • 30 Aug 2004
  • Research & Ideas

Mapping Your Board’s Effectiveness

In the aftermath of such highly public and grossly damaging business debacles as Enron, Tyco, and WorldCom, much attention and plenty of criticism have been directed at those companies' corporate boards.... View Details
Keywords: by Robert S. Kaplan
  • 12 Oct 1999
  • Research & Ideas

Value Judgments: Business Ethics Across Borders

back to the time of Confucius," says Paine, "the primacy of personal relationships and interpersonal reciprocity has been paramount in China. This poses a problem for those who want to use strictly... View Details
Keywords: by Judith A. Ross
  • 30 Sep 2013
  • Research & Ideas

Do Mergers Hurt Product Quality?

There's a lot of worry afoot whenever companies merge. Wall Street worries about the stock price. Employees worry about potential job cuts. And consumers worry about the fate View Details
Keywords: by Carmen Nobel; Consumer Products
  • 14 May 2009
  • Sharpening Your Skills

Sharpening Your Skills: Managing Teams

be developed into team players? How do teams learn? How Does A Team Leader Win The Confidence Of The Group? How Team Leaders Show Support—or Not What does a team leader do so that employees know they are... View Details
Keywords: Re: Multiple Faculty
  • 02 Jan 2019
  • What Do You Think?

SUMMING UP: Do We Need an Artificial Intelligence Czar?

US has the will and capability to coordinate and support major cross-industrial efforts to foster and, if necessary, regulate AI.” Today, this is being done in a highly fragmented way in the US by competing commercial organizations, many View Details
Keywords: by James Heskett; Technology
  • 28 Mar 2018
  • Research & Ideas

Sophisticated Investors May Be Harming Fintech Lending Platforms

fraction of the applicants. Borrowers and platform employees have no personal interactions; no physical meetings, phone interviews, or web chats. The platform pre-screens loans based on the borrower’s... View Details
Keywords: by Dina Gerdeman; Banking; Financial Services
  • 03 Feb 2011
  • What Do You Think?

Are We Going “Back to the Future” In Researching Management?

Summing Up Our forward projections often reflect what we have just experienced. Responses to the question, "What will be the single most promising area of research or study in the next 10 years?," reflect issues that fall into... View Details
Keywords: Re: James L. Heskett
  • 06 Jun 2012
  • What Do You Think?

Is Something Wrong with the Way We Work?

European countries where vacations are mandated, most employees take their prescribed amounts of time off. In America, where vacation time is not mandated, roughly half of... View Details
Keywords: by James Heskett; Consulting
  • 03 Apr 2013
  • What Do You Think?

Will Women Leaders Influence the Way We Work?

(with or without MBAs) in their efforts to build similar careers. As employees of these organizations, will we notice a difference? How will female leadership influence the way we work? Should I even be... View Details
Keywords: by James Heskett
  • 09 Oct 2019
  • Research & Ideas

For Better Ideas, Bring the Right People to the Brainstorm

to better pair employees on teams to improve idea quality, according to Koning. Consider team composition. Whether or not they actually administer a personality test, supervisors generally have an idea of... View Details
Keywords: by Michael Blanding
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