Publications

Web

Providers - Institute For Strategy And Competitiveness

HBS ISC Health Care Health Care Value-Based Health Care Health Care Courses Fast Facts Value-Based Health Care... View Details

August 2022 (Revised October 2023)
Case

Bajaj Finance: Building an Omnipresent Financial Services Firm

By: Das Narayandas and Rachna Tahilyani

Bajaj Finance, India’s largest consumer finance firm with $20.9 billion of assets across 50.5 million customers, is on a journey to transform itself from a traditional firm that sells loans and other financial products through brick-and-mortar outlets to an omnipresent... View Details

Keywords: Financial Institutions; Transformation; Financial Instruments; Customer Satisfaction; Internet and the Web; Customer Focus and Relationships; India

08 Aug 2017
First Look

First Look at Research and Ideas, August 8, 2017

reality technology to treat amblyopia (more commonly called “lazy eye”), the single biggest cause of visual disorders among children. By February 2017, the three founders had raised $950,000 in angel funding and developed a prototype of... View Details

Keywords: Sean Silverthorne

12 Oct 2022
Research & Ideas

When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb

there’s a flaw, he points out: “The risk is that you're enabling a type of discrimination that wouldn't have been possible on platforms where that information is not quite so front and center.” [div class=infogram-embed... View Details

Keywords: by Pamela Reynolds; Technology; Technology

21 Aug 2018
News

The Business Shelf: Driving Digital Strategy

01 Mar 2010
News

John Crowley’s Extraordinary Measures

FAMILY PORTRAIT: John and Aileen Crowley with Megan, John Jr., and Patrick. When John Crowley (MBA ’97) flew to Portland, Oregon, last spring to watch the filming of a movie about his life, what he saw was “beyond surreal.” The actors’ trailers all sported the full... View Details

Keywords: Sarah Auerbach; Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services

21 Sep 2023
Blog Post

Hands-on Learning About Global Markets

saw the cultural differences while developing marketing concepts for Ellie Care, a technology platform based in Buenos Aires providing health and emergency-response monitoring that enables seniors 65+ to... View Details

Web

Drug & Alcohol Policy | About

Wellness and Health Promotion within Harvard University Health Services (HUHS). Faculty and staff members can learn about the dangers of substance abuse and get information... View Details

2012
Book

Sleeping with Your Smartphone: How to Break the 24-7 Habit and Change the Way you Work

By: Leslie A. Perlow

Does it have to be this way? Can't resist checking your smartphone or mobile device? Sure, all this connectivity keeps you in touch with your team and the office—but at what cost? In "Sleeping with Your Smartphone," Leslie Perlow reveals how you can disconnect and... View Details

Keywords: Time Management; Internet and the Web; Groups and Teams; Performance Productivity; Globalized Firms and Management; Service Industry

28 Aug 2012
First Look

First Look: August 28

Centralization is predicted when the value of firm-wide coordination dominates these adaptation and information-processing concerns. Based on a novel data set containing information on establishment-level decision rights over View Details

Keywords: Sean Silverthorne

April 2012 (Revised February 2017)
Case

Dovernet

By: Robert Simons and Natalie Kindred

This case illustrates the implications of using stringent performance measurement systems to create performance pressure, motivate employee achievement, and sharpen a firm's competitiveness. It opens by describing the downsides of the ruthlessly competitive culture at... View Details

Keywords: Motivation and Incentives; Information Technology; Competitive Advantage; Decision Choices and Conditions; Organizational Culture; Performance Evaluation; Compensation and Benefits; Information Technology Industry; Information Technology Industry; Vancouver

June 2025
Article

Integral Outside: The Financial Curb Market, the Electric Telegraph, and the Politics of Pricing in Second Empire France

By: Charlotte Robertson

Financial markets in nineteenth-century France were far more complex than an analysis of the official Bourse or its state-authorized brokers would suggest. Most financial transactions occurred on an illegal yet tacitly tolerated curb market called the coulisse, which... View Details

Keywords: Financial Markets; History; Communication Technology; Knowledge Dissemination; France

Web

Hiring at HBS: How Summer Interns Make an Impact at Emerson Collective - Recruiting

development of sectors like education, the environment, immigration, and health care through impact investing, philanthropy, advocacy, and more. The organization brings together entrepreneurs, academics, artists, and community leaders, to... View Details

29 Mar 2016
First Look

March 29, 2016

scrutiny in the last decade, with an increased expectation that private profit not come at the expense of consumer welfare. Consumers, Corporations, and Public Health assembles 17 case studies at the intersection of business and public... View Details

Keywords: Sean Silverthorne

Web

Baker Library / Bloomberg Center | About

information systems for Salomon Brothers. In 1981, with the idea for a technology company that would bring greater transparency and fairness to the financial system, he launched a small startup in a one-room... View Details

November 2013 (Revised November 2014)
Case

Freemium Pricing at Dropbox

By: Thales Teixeira and Elizabeth Anne Watkins

Online storage company Dropbox provided remote-storage over the internet of any type of computer file, along with file sharing, synchronization and backup. Using a freemium pricing strategy whereby a basic service was free-of-charge and a premium service was paid,... View Details

Keywords: Marketing Strategy; Price; Internet; Information Technology Industry

01 Mar 2024
News

Giving All Stakeholders a Voice

traditional approaches in building enterprises, their governance, and growth.’’ The technology is open source, so different teams can build together. Participants value open information flow, universal... View Details

Keywords: April White

January 2016 (Revised February 2016)
Case

Citizens United and Corporate Speech

By: David Moss and Marc Campasano

The story of Citizens United began in late 2007, as leading members of the Republican and Democratic parties were preparing for the 2008 presidential primaries. Democrats expected a three-way contest in their party between Senator Barack Obama of Illinois, Senator (and... View Details

Keywords: Rights; Internet and the Web; Political Elections; Lawsuits and Litigation; Business and Government Relations