Employees - Publications - Faculty & Research

03 May 2004
What Do You Think?

How Much Is Enough?

those posing questions about how we should think about "just enough." Bill Thompson put in words what a number of the respondents seemed to assume when he said, "I believe that the current, quasi-obscene disparities [in income] between top management and... View Details

Keywords: by James Heskett

26 Mar 2025
Blog Post

How to Approach Your Equity Compensation

Not all equity is created equally. Most commonly, employees will be offered Incentive Stock Options (ISOs), Non-Qualified Stock Options (NSOs), or Restricted Stock Units (RSUs). Each type has different considerations, benefits, and... View Details

29 Sep 2003
Research & Ideas

Pride Goeth Before a Profit

requesting them. Still slated to lose their jobs, the workers built cars so efficiently that they earned the right to a new-car launch. And when the time came to shut the plant down, headquarters had to refuse: The employees at Wilmington... View Details

Keywords: by Theodore Kinni

01 Jun 2006
News

One-on-One with Tom Oreck

Katrina knocked out operations at the New Orleans headquarters and the Long Beach plant, pushing the business to the brink. Advanced planning saved vital data and operations, but Oreck credits employees with actually saving the company.... View Details

Keywords: Roger Thompson; Clothing and Clothing Accessories Stores; Retail Trade

March 2023
Case

Interior Collab

By: Lindsay N. Hyde, Thomas R. Eisenmann and Tom Quinn

After venture capital-funded online interior design agency Homepolish collapsed, its former freelance designers met to discuss next steps. The bitter experience led some of them to create a workers’ collaborative called Interior Collab. The founding members needed to... View Details

Keywords: Business Exit or Shutdown; Business Model; Entrepreneurship; Human Capital; Growth and Development Strategy; Cooperative Ownership; Employee Ownership; Trust; Service Industry; Technology Industry; United States; New York (city, NY)

Citation

Educators

03 Aug 2010
First Look

First Look: August 3

entrepreneurship researchers. Working PapersSpeaking Up Constructively: Managerial Practices That Elicit Solutions from Front-line Employees Authors:Julia Adler-Milstein, Sara J. Singer, and Michael W. Toffel Abstract Ideas that could... View Details

Keywords: Martha Lagace

06 Mar 2019
News

Making Sabbaticals Mainstream

experiences also sent him on a quest to find academics who were studying sabbaticals so he could better understand how the implementation of sabbatical policies impact employee behavior. Informally called the Sabbatical Project, DiDonna’s... View Details

2008
Chapter

Knowledge Work, Craft Work, and Calling

Social critics have often complained that industrial revolution management transfers control of a job away from workers, encourages human exploitation in pursuit of cost minimization, and alienates workers from their labor. But the arrangements of work that have been... View Details

Keywords: Organizational Change and Adaptation; Working Conditions; Production; Knowledge Use and Leverage; Management Practices and Processes; Employees

Citation

July 1995
Teaching Note

Managing Conflict in a Diverse Workplace TN

By: Mary C. Gentile and James I. Cash Jr.

Teaching Note for (9-395-090). View Details

Keywords: Management Style; Conflict Management; Spoken Communication; Employees; Culture; Diversity

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Profile

Craig Baker

said and done, when it comes to how you manage employees and treat people, sticking with what your mother told you is often the best route.” Finding the best route to an internship has been difficult, Craig says, because he had “so many... View Details

17 Dec 2015
News

Conducting Research That Influences Practice

Tami Kim, a doctoral student at HBS, is conducting research into how the restaurant business could benefit from transparency—literally—by making it possible for chefs and diners to see one another. Her findings on employee and customer... View Details

03 Feb 2020
What Do You Think?

Can an Organization Have Too Much 'Rebel Talent'?

at its core, means engaged minds and hearts.” Does she have it right? What do you think? Original Column Can an Organization Have Too Much 'Rebel Talent'? In a recent book, Francesca Gino argues the value of staffing an organization with leaders and View Details

Keywords: by James Heskett

17 Feb 2014
Research & Ideas

Companies Detangle from Legacy Pensions

nearly all corporations ceased offering defined benefit plans in favor of "defined contribution" packages such as 401(k) plans—in which employees contribute a set amount from their paychecks that would be individually invested... View Details

Keywords: by Michael Blanding; Aerospace; Financial Services

Web

Workers Without Degrees Have Become More Isolated Than Ever | Working Knowledge

William Kerr . US businesses are becoming increasingly segregated along educational lines, with college and non-college educated employees isolated from one another at work, according to new research. The divide has been so severe in... View Details

24 Jul 2019
Lessons from the Classroom

Can These Business Students Motivate Londoners to Do the Right Thing?

millions of extra pounds in tax revenue collected. "I’ve seen behavioral economics come into play in a variety of contexts, ranging from employee compensation and investment decisions to corporate strategy." The letter is an... View Details

Keywords: by Dina Gerdeman

02 Jan 2018
Research & Ideas

The Most Popular Stories and Research Papers of 2017

Bekkers. Asking Questions Can Get You a Better Job or a Second Date Knowing how to keep a conversation going can improve your career as well as your social life, according to research by Alison Wood Brooks and colleagues. Why Productivity Suffers When View Details

Keywords: by Sean Silverthorne

01 Dec 2005
News

A Renter’s Market

street. He looks for positive signs such as strong rental demand from city employees and blue-collar workers; a mix of rental and owner-occupied properties; successful local businesses; city revitalization projects; and informal... View Details

Keywords: Garry Emmons; Real Estate

August 2020
Article

Workplace Knowledge Flows

By: Jason Sandvik, Richard Saouma, Nathan Seegert and Christopher Stanton

We conducted a field experiment in a sales firm to test whether improving knowledge flows between coworkers affects productivity. Our design allows us to compare different management practices and to isolate whether frictions to knowledge transmission primarily reside... View Details

Keywords: Knowledge Sharing; Interpersonal Communication; Employees; Performance Productivity; Sales; Motivation and Incentives

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August 2019
Case

Bark Gift Shop Ltd.

By: Susanna Gallani, Jan Bouwens and Peter Kroos

This case describes a setting in which the CFO of Bark Gift Shop Ltd., a gift items retailer, discovers an undesired pattern in the performance data suggesting that her shop managers that perform well during the first part of the year, purposely reduce their effort in... View Details

Keywords: Data Analytics; Employees; Behavior; Performance; Management; Goals and Objectives; Motivation and Incentives; Analysis

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June 2014
Case

Making Progress at IDEO

By: Teresa M. Amabile and Katrina Flanagan

This case focuses on different types of client relationships at IDEO, the value of these relationships for IDEO and clients, and the implications for IDEO designers' everyday experience of work. As new types of client work have shifted away from the more classic design... View Details

Keywords: Organizational Change and Adaptation; Motivation and Incentives; Employees; Customer Focus and Relationships; Service Industry

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