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  • All HBS Web  (12,421)
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  • October 1996 (Revised January 1997)
  • Case

Mt. Auburn Hospital

By: F. Warren McFarlan and Jaan Elias
In December of 1993, two of Boston's largest and best known hospitals, Massachusetts General and Brigham and Women's, announced that they were setting aside their historic rivalry to form an alliance and build a regional health network. The announcement set off a wave... View Details
Keywords: Health Care and Treatment; Negotiation Offer; Alliances; Networks; Social Enterprise; Horizontal Integration; Health Industry; Boston
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McFarlan, F. Warren, and Jaan Elias. "Mt. Auburn Hospital." Harvard Business School Case 397-083, October 1996. (Revised January 1997.)

    SuperCorp: How Vanguard Companies Create Innovation, Profits, Growth, and Social Good

    View Details

    • 01 May 2020
    • Blog Post

    5 Reasons to Join a Club at HBS

    me with alumni who lead organizations who directly operate or support aviation: from aircraft financing firms to maintenance services companies. It exposed me to areas of the sector I did not know existed. The guidance I received was... View Details
    • 25 May 2023
    • News

    Brazil’s Nubank Turns 10

    Guilherme Lago (MBA 2005) Guilherme Lago (MBA 2005) Ten years after its founding, the Brazilian digital banking startup Nubank recorded all-time record revenues ($1.6 billion) in the first quarter of 2023—doubling its performance over last year, according to The... View Details
    Keywords: Funds, Trusts, and Other Financial Vehicles; Finance
    • December 2011 (Revised September 2017)
    • Case

    Domino's Pizza

    By: David E. Bell, Phillip Andrews and Mary Shelman
    Domino's Pizza is the world's second-largest pizza company with 9,436 stores globally, 95% of which are franchised. Domino's franchisees in the U.S. market were able to purchase fresh dough, cheese, pizza toppings, and other menu ingredients and store supplies directly... View Details
    Keywords: Risk Management; Market Entry and Exit; Supply Chain Management; Global Strategy; Growth and Development Strategy; Food and Beverage Industry
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    Bell, David E., Phillip Andrews, and Mary Shelman. "Domino's Pizza." Harvard Business School Case 512-004, December 2011. (Revised September 2017.)
    • 21 Dec 2010
    • First Look

    First Look: December 21

    largest private prison operator in the U.S., was considering expansion options. The company's largest customers, federal and state governments, were under economic pressure to reduce the incarceration rate and lower View Details
    • June 2013 (Revised January 2016)
    • Case

    Château Margaux: Launching the Third Wine

    By: Elie Ofek and Eric E. Vogt
    Château Margaux, one of only five prestigious estates in the Bordeaux Medoc wine region to have been classified as a "first-growth", is facing a host of strategic decisions in early 2013. Up until this point the estate had been selling two red wines, a first wine whose... View Details
    Keywords: New Product Launch; Marketing Plan; Brand Management; Go To Market Strategy; Channels Of Distribution; Wine Industry; Marketing Strategy; Distribution Channels; Product Launch; Brands and Branding; Agriculture and Agribusiness Industry; Food and Beverage Industry; France
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    Ofek, Elie, and Eric E. Vogt. "Château Margaux: Launching the Third Wine." Harvard Business School Case 513-107, June 2013. (Revised January 2016.)
    • 11 Mar 2014
    • First Look

    First Look: March 11

    to improve operational performance, patient safety, and profitability. The new policy requires coordination between different departments within the hospital, namely the Emergency Department, the Infection Control Unit, and Admission... View Details
    Keywords: Sean Silverthorne
    • 10 Oct 2017
    • First Look

    First Look at New Research and Ideas, October 10, 2017

    highlights the key insights from the rich firm-level literature on MNCs. We then focus on how financial conditions in host countries affect the extent of FDI-related capital inflows, shape the operations of foreign firms, and mediate the... View Details
    Keywords: Sean Silverthorne
    • 15 Mar 2017
    • Lessons from the Classroom

    More Than 900 Examples of How Climate Change Affects Business

    This word cloud is composed of blog posts by more than 900 students describing how individual organizations are likely to be affected by climate change. Image by Patrick Clapp Last fall, first-year MBA students at Harvard Business School received a new assignment in... View Details
    Keywords: by Carmen Nobel; Green Technology
    • 01 Nov 2022
    • Research & Ideas

    A Penny for Your Thoughts? For Big-Picture Ideas, the Right Pay Structure Matters

    employees to propose new ideas when it came to “narrow-scope innovations” having to do with their particular task, the authors find. For example, a machine operator might suggest ways to limit mechanical breakdowns that are lowering... View Details
    Keywords: by Scott Van Voorhis
    • 2009
    • Chapter

    Nonlinear Pricing

    By: Raghuram Iyengar and Sunil Gupta
    A nonlinear pricing schedule refers to any pricing structure where the total charges payable by customers are not proportional to the quantity of their consumed services. We begin the chapter with a discussion of the broad applicability of nonlinear pricing schemes. We... View Details
    Keywords: Price; Demand and Consumers; Duopoly and Oligopoly; Monopoly; Service Operations; Research
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    Iyengar, Raghuram, and Sunil Gupta. "Nonlinear Pricing." In Handbook of Pricing Research in Marketing, edited by Vithala Rao. MA: Edward Elgar Publishing, 2009.
    • December 2020 (Revised April 2021)
    • Case

    IBM Watson at MD Anderson Cancer Center

    By: Shane Greenstein, Mel Martin and Sarkis Agaian
    After discovering that their cancer diagnostic tool, designed to leverage the cloud computing power of IBM Watson, needed greater integration into the clinical processes at the MD Anderson Cancer Center, the development team had difficult choices to make. The Oncology... View Details
    Keywords: Decision Making; Innovation Strategy; Knowledge Management; Knowledge Use and Leverage; Operations; Failure; Information Technology; Applications and Software; Health Care and Treatment; Product Development; Health Industry; Information Technology Industry; Technology Industry; United States; Houston; Texas
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    Greenstein, Shane, Mel Martin, and Sarkis Agaian. "IBM Watson at MD Anderson Cancer Center." Harvard Business School Case 621-022, December 2020. (Revised April 2021.)
    • 2009
    • Book

    Designing Care: Aligning the Nature and Management of Health Care

    By: Richard Bohmer
    Today's health-care providers face growing criticism - from policy makers and patients alike. As costs continue to spiral upward and concerns about quality of care escalate, the debate has focused on how to finance health care. Yet funding solutions can't... View Details
    Keywords: Cost Management; Health Care and Treatment; Service Delivery; Business Processes; Organizational Culture
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    Bohmer, Richard. Designing Care: Aligning the Nature and Management of Health Care. Harvard Business Press, 2009.
    • spring 1991
    • Article

    Breaking the Cycle of Failure in Services

    By: Leonard A. Schlesinger and James Heskett
    Most managers recognize that good service is a direct result of having effective, productive people in customer contact positions. However, most service companies perpetuate a cycle of failure by tolerating high turnover and expecting employee dissatisfaction. This... View Details
    Keywords: Goals and Objectives; Service Delivery; Success; Failure; Management Skills; Service Industry
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    Schlesinger, Leonard A., and James Heskett. "Breaking the Cycle of Failure in Services." MIT Sloan Management Review 32, no. 3 (spring 1991): 17–28.
    • 28 Apr 2003
    • Research & Ideas

    Supply Chain Risk: Deal With It

    efficiency has been cast in high relief, supply chain managers realize that they can no longer focus solely on cost reduction—any calculation of a supply chain's return on investment must also take customer satisfaction into account. "We're trying to make sure we... View Details
    Keywords: by David Stauffer
    • 10 Oct 2023
    • Blog Post

    Policy Drivers for Environmental Justice: What Businesses Need to Know

    SK On, to build three battery manufacturing plants.[62] Two of these plants will be built in Kentucky and the third will be in Tennessee, and the LPO projects that the project will create 5,000 construction jobs and 7,500 operation... View Details
    • Web

    Environmental Quality - Institute For Strategy And Competitiveness

    responsibility issue, rather than a business problem, will risk the greatest consequences. Of course, a company’s climate policies will be affected by stakeholder expectations and standards for social responsibility. But the effects of climate on companies’ View Details
    • Web

    HBS - Financials | Supplemental Financial Information

    Activity & Cash Flows Consolidated Balance Sheet Supplemental Financial Information Supplemental Financial Information Revenues HBS funds its operations with cash from three primary sources: MBA tuition and fees; earned income from... View Details
    • September 2010 (Revised March 2012)
    • Case

    AQR's Momentum Funds (A)

    By: Daniel Baird Bergstresser, Lauren H. Cohen, Randolph B. Cohen and Christopher J. Malloy
    AQR is a hedge fund based in Greenwich, Connecticut, that is considering offering a wholly new line of product to retail investors, namely the ability to invest in the price phenomenon known as momentum. There is a large body of empirical evidence supporting momentum... View Details
    Keywords: Financial Strategy; Investment Funds; Investment Portfolio; Governing Rules, Regulations, and Reforms; Product Development; Financial Services Industry; Greenwich
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    Bergstresser, Daniel Baird, Lauren H. Cohen, Randolph B. Cohen, and Christopher J. Malloy. "AQR's Momentum Funds (A)." Harvard Business School Case 211-025, September 2010. (Revised March 2012.)
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