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Show Results For
- All HBS Web
(3,842)
- People (4)
- News (727)
- Research (2,496)
- Events (22)
- Multimedia (40)
- Faculty Publications (1,558)
- 05 Nov 2024
- Book
Building the Road to 'Small Business Utopia' with AI and Fintech
make a small business owner significantly wiser about their cash flow, and a lender wiser as well?" From a lender’s point of view, the smaller the business, the more difficult it is to know if the business is actually profitable and what... View Details
- 25 Feb 2020
- News
Beyond the Plastisphere
profitable into their value chain.” The firm has certified supply chains in Thailand and Indonesia, which are among the worst contributors of plastic ocean debris, and plans to expand into other parts of Asia and Latin America soon.... View Details
- 01 Dec 2002
- News
Straddling Two Worlds
was one of Tierney's first lessons in compartmentalizing his dual interests — that of running a highly profitable enterprise and that of helping those less fortunate than himself. After some experimentation with combining the two, he... View Details
Keywords: Susan Young
- 01 Jan 2004
- News
A. G. Lafley, MBA 1977
Clairol in 2001 for $5 billion and Germany's Wella in 2003 for $7 billion—P&G's largest acquisitions ever—are already paying off by making the company's beauty-care division one of the most profitable beauty-care operations in the world.... View Details
- 22 Apr 2014
- First Look
First Look: April 22
more profitable lending, their power is muted by both deferred compensation and the limited liability typically enjoyed by credit officers. Second, we present direct evidence that incentive contracts distort judgment and beliefs, even... View Details
Keywords: Sean Silverthorne
- 03 Jan 2018
- What Do You Think?
In the Wake of #MeToo, Should Corporate Boards Hire Compliance Officers?
covered up for so long. In some cases, the charges occasioned firings, resignations, and political losses. Of course, the misbehavior was not confined to sexual harassment. It included activities occasioned, in some cases, by pressure to meet View Details
Keywords: by James Heskett
- 17 Apr 2017
- HBS Case
This Turkish Debt Collector Is Customer-friendly
they could turn themselves around and become profitable again. The company developed a soft approach, training its employees to develop relationships with customers, learning about their individual circumstances and counseling them on how... View Details
- 01 Aug 2012
- What Do You Think?
Should CEOs Worry About ‘Too Big to Succeed?’
relationships. Unfortunately, many corporate leaders focus on profits and the Wall Street drivers toward big business and profits. It has become the death knell for many corporations." Phil Harris, joining in, pointed out that there... View Details
- 10 Nov 2008
- What Do You Think?
How Much Can You Ask of Your Customers?
Business," Harvard Business Review, October 2008, pp. 60-69. James L. Heskett, W. Earl Sasser, Jr., and Joe Wheeler, The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage (Boston:... View Details
Keywords: by Jim Heskett
- Profile
Hiroshi Mikitani
followed that path, he said later. In Rakuten, which means “optimism” in Japanese, Mikitani foresaw a way to revitalize Japan’s sagging economy by helping small business owners find a profitable presence on the Internet.... View Details
- Web
Digital Exhibits | Baker Library
securities, and credit markets around the world. Collections reveal the voices of individuals who played a role in precipitating each crisis, suffered its ill effects, or seized an opportunity to profit from it. A Concrete Symbol: The... View Details
- 01 Mar 2008
- News
Reimagining China and India
advantage of China’s strengths, and for Chinese entrepreneurs to reciprocate, something that has taken root. Annual trade between the two countries has raced from near zero several years ago to more than $20 billion last year. For their part, multinationals can View Details
- 01 Dec 2001
- News
Steven Rogers
with Laura, to Columbus, Indiana, and then to Rocky Mount, North Carolina. Rogers was impressed with the emphasis on values as well as profit at Cummins, where he worked both as a customer-service supervisor and as a purchasing agent. "I... View Details
- 28 Apr 2009
- First Look
First Look: April 28, 2009
market, the by-product market. Since waste is now a useful raw material, the firm may increase profit by generating more "waste." By converting waste into by-product, the firm not only reduces waste disposal cost and increases... View Details
Keywords: Martha Lagace
- 16 Sep 2008
- First Look
First Look: September 16, 2008
focal social categories, also had greater difficulty maximizing profit across social category lines. Finally, Study 4 showed that the transaction utility of maximizing joint gains required additional compensation across social category... View Details
- 15 Jan 2019
- First Look
New Research and Ideas, January 15, 2019
exchanges. Shareholder protection strongly predicted exchange success, even in countries with high levels of venture capital activity, patenting, and financial market development. Second-tier exchanges in countries with better shareholder protection allowed younger,... View Details
Keywords: Dina Gerdeman
- 01 Nov 2016
- First Look
First Look - November 1, 2016
support not only itself, but also a growing majority of the 6 billion people now living on earth. This unparalleled abundance is allowing our species to develop, distribute, and profit from innovation in nearly every corner of... View Details
Keywords: Sean Silverthorne
- 23 Nov 2009
- Research & Ideas
Management’s Role in Reforming Health Care
implicit, sometimes explicit, belief that business and health care do not mix. I think what people mean when they express this belief is that the profit motive in health care bothers them. Yet business schools think about management... View Details
- 23 Dec 2008
- First Look
First Look: December 23, 2008
to sell insurance in the country. During the next five years China's non-life insurance industry grew from $8.3 billion in 2001 to $15.9 billion in 2005. Yet in 2007, domestic insurers continued to dominate market share and, Chubb had not realized the View Details
Keywords: Martha Lagace
- 23 Mar 2020
- Research & Ideas
Product Disasters Can Be Fertile Ground for Innovation
ever since a malfunction of the plane’s autopilot feature led to the deaths of 348 people last March. “Many safety-related innovations can only be profitably developed if there is a genuine demand for it,” says Luo. “If there is no demand... View Details