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Publications

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  • All HBS Web  (6,959)
    • People  (16)
    • News  (2,007)
    • Research  (3,678)
    • Events  (28)
    • Multimedia  (181)
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Show Results For

  • All HBS Web  (6,959)
    • People  (16)
    • News  (2,007)
    • Research  (3,678)
    • Events  (28)
    • Multimedia  (181)
  • Faculty Publications  (2,332)
← Page 177 of 6,959 Results →
  • 29 Apr 2016
  • HBS Seminar

Richard Freeman, Harvard University & NBER

  • 21 May 2024
  • Research & Ideas

What the Rise of Far-Right Politics Says About the Economy in an Election Year

sometimes leads to a shift to the left and other times to a shift to the right is a puzzle that we are still trying to understand. Context and the role of political entrepreneurs are important pieces in this... View Details
Keywords: by Rachel Layne
  • 03 Oct 2023
  • HBS Case

Layoffs Can Be Bad Business: 5 Strategies to Consider Before Cutting Staff

“We’re very sorry to be taking this step,” he said in an email to employees, “and John and I are fully responsible.” While an apology may seem of little consequence to laid-off employees, it can help restore trust between surviving... View Details
Keywords: by Ben Rand; Telecommunications; Technology; Financial Services; Manufacturing
  • 13 Jan 2003
  • Research & Ideas

The Subconscious Mind of the Consumer (And How To Reach It)

same research was helpful in crafting a communication strategy for the new line and in selecting a name for this new offering. Q: We hear a lot about how technology is revolutionizing our ability to understand customers. Is this aspect... View Details
Keywords: by Manda Mahoney
  • 01 Nov 2017
  • What Do You Think?

What Are the Real Lessons of the Wells Fargo Case?

a decision to assess all board members and the top 200 executives regarding their historical and future ability to effectively perform their jobs while truly acting in... View Details
Keywords: by James Heskett; Banking
  • 15 Jan 2013
  • Working Paper Summaries

The Promise of Positive Optimal Taxation: A Generalized Theory Calibrated to Survey Evidence on Normative Preferences Explains Puzzling Features of Policy

Keywords: by Matthew Weinzierl
  • 2020
  • Working Paper

Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach

By: Eva Ascarza
The success of Customer Relationship Management (CRM) programs ultimately depends on the firm's ability to understand consumers' preferences and precisely capture how these preferences may differ across customers. Only by understanding customer heterogeneity, firms can... View Details
Keywords: Customer Management; Targeting; Deep Exponential Families; Probabilistic Machine Learning; Cold Start Problem; Customer Relationship Management; Customer Value and Value Chain; Consumer Behavior; Analytics and Data Science; Mathematical Methods; Retail Industry
Citation
SSRN
Related
Padilla, Nicolas, and Eva Ascarza. "Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach." Harvard Business School Working Paper, No. 19-091, February 2019. (Revised May 2020. Accepted at the Journal of Marketing Research.)
  • December 2013 (Revised April 2025)
  • Case

The PGA Tour (A)

By: Ramon Casadesus-Masanell and Cole Magrath

In 1994, the PGA Tour (the "Tour"), the dominant incumbent professional golf circuit, had created tremendous value for its players. In the 1974 season, players competed for $8 million in prize money; by the 1994 season, the total prize purse had increased to $56... View Details

Keywords: PGA Tour; Tim Finchem; Deane Beman; Golf; Professional Golf; Business Model; Value Creation; Competition; Adaptation; Monopoly; Globalization; Sports; Business Strategy; Sports Industry; United States
Citation
Educators
Purchase
Related
Casadesus-Masanell, Ramon, and Cole Magrath. "The PGA Tour (A)." Harvard Business School Case 714-442, December 2013. (Revised April 2025.)
  • Web

Giving - Alumni

recommending a grant to Harvard Business School (legal name: “President and Fellows of Harvard College”). Support HBS in the future by designating Harvard Business School as the final beneficiary of all or a... View Details
  • Web

Podcast - Business & Environment

describes how investors source and evaluate carbon projects, the risks of over-crediting, and the future role of biodiversity markets. Finally, he offers career advice for... View Details
  • Person Page

Press / Media

By: Gary P. Pisano

Thought Leader: Gary Pisano

by Amy Bernstein, strategy+business, Summer 2007

A leading student of the biotech business describes the problems holding the industry back, and how it can overcome... View Details

  • 19 Dec 2023
  • Research & Ideas

15 Podcast Episodes That Grabbed Listeners in 2023

microcosm for the future of media and information. Muhammad Ali: A Case Study in Purpose-Driven Decision Making Muhammad Ali, born Cassius Marcellus Clay Jr., rose from a poor family in segregated... View Details
Keywords: by Danielle Kost
  • 28 Aug 2012
  • Working Paper Summaries

Channels of Influence

Keywords: by Lauren Cohen, Umit G. Gurun & Christopher J. Malloy
  • 21 Dec 2023
  • Blog Post

Top 10 MBA Voices Blogs of 2023

Spotify as a Senior Product Manager leading a team that introduces younger audiences to our products through fun and interactive experiences. My friends and MBA classmates know how passionate I am about... View Details
  • 19 Oct 2016
  • HBS Seminar

Luís Cabral, NYU Stern School of Business

  • Web

Insights & Advice Blog

industry leaders, and a community passionate about the future of technology. [...] How to Onboard Recently Graduated MBAs 28 Apr 2025 | All Industries All Locations Recruiting Advice Recruiting Strategies... View Details
  • 16 Apr 2020
  • Blog Post

Am I Eligible for the 2+2 Program?

only do it if it makes the most sense to you professionally. If you do extend your studies and graduate within the timeline, then yes, you are eligible. If your graduation date is pushed further into the View Details
  • 16 Oct 2023
  • HBS Case

Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta

them. Delta was burning through $100 million a day from lost flights, but Bastian was already looking ahead to what Delta’s future workforce should be. “What this told me is that we had to grow our pipeline on all levels,” he said. “We... View Details
Keywords: by Lane Lambert; Air Transportation
  • 21 Oct 2022
  • Research & Ideas

People Trust Business, But Expect CEOs to Drive Social Change

Public trust in business remains relatively unshaken amid economic turbulence and a lingering pandemic, even as faith in the media and government falters, but leaders could do more to address social issues, a new global opinion survey shows. However, not everyone... View Details
Keywords: by Scott Van Voorhis
  • 01 Jun 2022
  • Blog Post

Five Lessons From My First Year at HBS

lives when we find ourselves at crossroads. For me, HBS has been a great opportunity to practice reconnecting with myself, my values, and beliefs for these future crossroads. 4. There’s never a right answer,... View Details
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