Systems Of Management Controls - Publications - Faculty & Research

10 Dec 2012
Research & Ideas

Why We Blab Our Intimate Secrets on Facebook

with the control group answers generally falling in the middle. From a logical Internet privacy viewpoint, the results don't make sense. After all, an amateur website of unknown origins is likely far less... View Details

Keywords: by Carmen Nobel

04 Sep 2012
Research & Ideas

Why Most Leaders (Even Thomas Jefferson) Are Replaceable

leaders must respond to. The selection systems used to pick leaders, which he says homogenize the pool of potential CEOs and presidents. These are especially important, Mukunda argues, because they preserve... View Details

Keywords: by Kim Girard

11 Sep 2000
Research & Ideas

Riding the Internet Fast Track

genuine concern, as is the efficiency of using established distribution systems designed for inter-store delivery to also package and ship thousands of small orders to... View Details

Keywords: by Peter Jacobs

13 Jun 2012
HBS Case

HBS Cases: A Startup Takes On the Credit Ratings Giants

For most of the 20th century, three bond ratings agencies—Moody's, Fitch, and Standard & Poor's—dominated the credit ratings industry, recently controlling 97 percent of... View Details

Keywords: by Maggie Starvish; Banking; Financial Services

11 Dec 2018
Research & Ideas

Free Trade Needs Nurturing—and Other Lessons from History

explosion of trade and capital flows created a world that looked in many ways like ours. Yet even in the early 20th century, there remained tensions of increasing inequality and wage competition in a context... View Details

Keywords: by Staff; Auto; Aerospace; Chemical; Consumer Products; Electronics; Energy; Industrial Products; Manufacturing; Shipping; Transportation

06 Feb 2018
First Look

First Look at New Research and Ideas: February 6, 2018

tournament incentive systems and are relevant for the practice of management accounting. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=53891 Can... View Details

09 Jul 2008
Research & Ideas

Starbucks’ Lessons for Premium Brands

prices. Third, opening new stores and launching a blizzard of new products create only superficial growth. Such strategies take top management's eye off of improving same store sales year-on-year. This is... View Details

Keywords: by John Quelch; Retail

03 Oct 2012
What Do You Think?

Can We Bring Back the “Industrial Commons” for Manufacturing?

"Where was (the) support for manufacturing when it really counted, before much of it escaped offshore? Why should we believe this 'new thinking' now?" Citing " high labor costs and uncooperative unions," Philippe... View Details

Keywords: by James Heskett; Manufacturing

March 2011
Article

Cheaper Patents

By: Tom Nicholas

The 1883 Patents Act in Britain provides perspective for modern patent policy reforms because it radically changed incentives for inventors by reducing filing fees by 84 percent. Patents increased 2.5 fold after the reform, which was evenly distributed across the... View Details

Keywords: Patents; Global Range; Distribution; Demand and Consumers; Organizational Structure; Business Processes; Innovation and Invention; Innovation and Management; Policy; Governing Rules, Regulations, and Reforms; Fluctuation; Motivation and Incentives; Distribution Industry; United States; Great Britain

Citation

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05 Jun 2006
Research & Ideas

Using Competition to Reform Healthcare

The ills of the U.S. healthcare system are well chronicled—soaring costs, low customer satisfaction, increasing problems with quality, and restricted coverage lead the list. But do we really understand the... View Details

Keywords: by Michael E. Porter; Health

January 2023
Case

Natura: Weathering the Pandemic at Brazil's Cosmetic Giant

By: Brian Trelstad, Pedro Levindo and Carla Larangeira

Brazil's Natura, a multi-brand cosmetics group, has taken several measures to safeguard the livelihoods of its thousands of employees and millions of sales representatives during the COVID-19 health and economic crisis. The company has also made strides in its efforts... View Details

Citation

Educators

09 Sep 2008
First Look

First Look: September 9, 2008

independent social rating agency and avoids selection issues by taking advantage of a natural experiment that arose when the agency expanded the scope of its ratings. We find empirical support for our... View Details

Keywords: Sean Silverthorne

03 Feb 2003
Research & Ideas

Homeland Security: A Ready-made Market

have," said Mark Cleverley, a senior solutions executive at IBM. "The CIA can talk to the INS," agreed Mark Hogan, vice president and general manager at BEA Government Systems, "but there are policy issues that affect... View Details

Keywords: by Julia Hanna; Service

07 Sep 2019
Op-Ed

Even for Non-Believers, These Are the Next Steps on Climate Change

insurance risk maps drawn by the Federal Emergency Management Agency show lower State Street in Boston, the location of a popular hotel and a subway entry, in the 1 percent flood risk zone. This means that... View Details

Keywords: by John Macomber

25 Jul 2005
Research & Ideas

An Organization Your Customers Understand

If customers were unhappy, they reasoned, the product should be changed. Militant demands displaced an environment of mutual respect and shared learning. Needless to say, the practice of telling students... View Details

Keywords: by Robert Simons

11 Nov 2002
Research & Ideas

Women Entrepreneurs Usher in the Next Generation

they were quite special—which was a risk from other people's point of view. But she didn't see it as all that risky because she knew what they were made of." Swan ran the Latin America channel as general View Details

Keywords: by Martha Lagace

23 Feb 2009
Research & Ideas

Creative Entrepreneurship in a Downturn

formation, and innovation. He is also a partner of the international management consulting firm McKinsey & Company, where he is a leader of its Innovation practice.... View Details

Keywords: by Martha Lagace

25 Jan 2011
First Look

First Look: Jan. 25

dynamic, historical account of the events that have shaped the brand over time. Using a particular type of brand biography, "the underdog," we empirically show how View Details