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  • 01 Jun 2021
  • What Do You Think?

Are Employers Ready for a Flood of 'New' Talent Seeking Work?

unfreezing a labor market that saw jobs going unfilled even as people were looking for work? Has it created a pool of “new” talent—that is, prospective employees with work experience seeking new career opportunities? The female labor... View Details
Keywords: by James Heskett
  • 22 Sep 2020
  • News

Balancing Act

women role models and mentors in business, being in charge came with the responsibility of fostering other women, starting with a gender-balanced executive team. The first step was sharing her plan with her employees and listening to... View Details
Keywords: April White
  • 01 Mar 2015
  • News

Communicating the Language of Business Across Borders

employees of diverse skill sets to adopt English as their business language. For the past four years, with extensive support from the School’s research centers in Asia, Europe, and Latin America, she has gathered data from View Details
  • 01 Mar 2017
  • News

A Healthy Profit

Royal Caribbean puts each into action. CONSUMER HEALTH Royal Caribbean created an eight-step Outbreak Prevention Plan to stop gastrointestinal illnesses, which includes screening guests and crew prior to boarding. “A cruise line cannot afford to shortchange... View Details
Keywords: Dan Morrell
  • 31 Jul 2018
  • First Look

New Research and Ideas, July 31, 2018

communicate with colleagues across the decentralized chain of independent outlets. Franchisees use the site to communicate with their employees and share ideas for improving sales. However, there are some concerns that the site is... View Details
Keywords: Dina Gerdeman
  • January–February 2022
  • Article

Algorithm-Augmented Work and Domain Experience: The Countervailing Forces of Ability and Aversion

By: Ryan Allen and Prithwiraj Choudhury
How does a knowledge worker’s level of domain experience affect their algorithm-augmented work performance? We propose and test theoretical predictions that domain experience has countervailing effects on algorithm-augmented performance: on one hand, domain experience... View Details
Keywords: Automation; Domain Experience; Algorithmic Aversion; Experts; Algorithms; Machine Learning; Future Of Work; Employees; Experience and Expertise; Decision Making; Performance
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  • February 19, 2025
  • Article

To Break the Cycle of Low-Wage Work, Redesign the Workforce System

By: Joseph B. Fuller and Kerry McKittrick
Keywords: Public Sector; Personal Development and Career; Employees; Government Legislation
Related
  • October 2010 (Revised July 2012)
  • Supplement

Robin Bienenstock at Sanford C. Bernstein

By: Linda A. Hill and Dana Teppert
Robin Bienenstock, a senior sell-side equity research analyst at Sanford C. Bernstein, considers how to build her research franchise given the changing nature of the industry and the firm. A collaborative research paper called "Computer in Your Pocket" was recently... View Details
Keywords: Employees; Knowledge Dissemination; Knowledge Sharing; Leadership; Groups and Teams; Research; Cooperation; Financial Services Industry
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  • 1985
  • Manual

Teacher's Manual for Revitalizing Businesses: Shareholder/Work Force Conflicts

By: W. E. Fruhan Jr.
Keywords: Business and Shareholder Relations; Employees; Conflict and Resolution; Books
Related
  • 25 Aug 2017
  • Op-Ed

Op-Ed: After Charlottesville, Where Does a CEO's Responsibility Lie?

business leaders. Those who had until then been willing to either support Trump or at least mute their criticisms clearly felt that his responses to the protests and violence made that stance no longer sustainable. For example, JPMorganChase’s Jamie Dimon sent an email... View Details
Keywords: by Gautam Mukunda
  • 25 May 2023
  • Blog Post

Interview Strategies to Connect with a Wider Range of Candidates

candidates feel excluded. Job postings are an important marketing tool and should convey an inclusive message if you hope to build a more diverse team. We also recommend explicitly stating your organization's commitment to diversity and inclusion within job... View Details
Keywords: All Industries
  • 12 Mar 2019
  • First Look

New Research and Ideas, March 12, 2019

and mobilizing employees to embrace them, and practicing dual-minded leadership. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55837 March–April 2019 Harvard Business Review Operational Transparency: Make Your... View Details
Keywords: Dina Gerdeman
  • 12 Jul 2010
  • Research & Ideas

Rocket Science Retailing: A Practical Guide

inspiration and guidance do you think retailers could draw from the Toyota Production System (TPS)? A: TPS highlights include the power of focusing and executing the operational details; the vital role of continuous process improvement; and the need to involve View Details
Keywords: by Martha Lagace; Retail; Auto
  • 11 Apr 2018
  • Research & Ideas

Sexual Harassment: What Employers Should Do Now

building a culture based on collaboration, teamwork, and respect—and not tolerating employees who dominate or treat other employees as if they are there to serve them. Leaders sometimes inadvertently send... View Details
Keywords: by Dina Gerdeman
  • January 15, 2015
  • Article

Surviving in a Family Business When You're Not Part of the Family

By: Josh Baron and Rob Lachenauer
Navigating office politics in a family-owned business can be challenging for non-family executives. Based on experience with various business families worldwide, this article offers strategies for success:

Play in your room: Non-family executives should... View Details
Keywords: Family Business; Family and Family Relationships; Employees; Problems and Challenges; Talent and Talent Management
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  • August 2012
  • Article

Dynamically Integrating Knowledge in Teams: A Resource-based View of Team Performance

By: H. K. Gardner, F. Gino and B. Staats
In knowledge-based environments, teams must develop a systematic approach to integrating knowledge resources throughout the course of projects in order to perform effectively. Yet, many teams fail to do so. Drawing on the resource-based view of the firm, we examine how... View Details
Keywords: Groups and Teams; Projects; Performance Effectiveness; Knowledge Sharing; Employees; Theory; Framework; Management Practices and Processes; Research
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    James F. Lincoln

    Lincoln, as president of the world’s largest producer of welding equipment, pioneered the incentive wage system. Lincoln’s “Incentive System” rewarded workers according to their productive capacity and made the company the lowest cost producer in its field. Its View Details
    Keywords: Fabricated Goods

      Robert S. Abbott

      Abbott, the son of slave parents, created the Chicago Defender in 1905 with a total capitalization of twenty-five cents. By 1921, the Defender became a national newspaper, with 70 employees and a plant valued at nearly a half million... View Details
      Keywords: Publishing & Print Media
      • 24 Apr 2014
      • News

      Tackling the data dilemma

      Whitman served as CEO of eBay for a decade, growing the company from 30 employees, and revenues of approximately $5 million in 1998, to 15,000 employees and revenues of approximately $8 billion in 2008. (Published April 2014) View Details
      • Portrait Project

      Clare Hawthorne

      this impact? How will I market this skill? Working in human resources, of course! Though it lacks the sex appeal of contributing directly to firm revenues, I can provide employees with opportunities to thrive and align them with the... View Details