Publications

May 2019
Teaching Note

SeatGeek

By: Robert F. Higgins and Sarah Mehta

Teaching Note for HBS No. 819-013. View Details

Keywords: Event Ticketing; Sports Ticketing; Business Ventures; Acquisition; Business Model; Decision Making; Digital Platforms; Sports; Strategy; Mobile and Wireless Technology; Information Technology; Entertainment and Recreation Industry; Sports Industry; New York (city, NY)

Keywords: Roger Thompson; Margie Kelley; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

01 Mar 2003
News

Inside the Revolution

causing disparate industries to merge, compete, and change in ways that are still unclear. Business models and business practice will also be affected. As with the example of... View Details

Keywords: Garry Emmons; Eileen McCluskey; Jonathan West; Life Sciences Project; LSP; Colleges, Universities, and Professional Schools; Educational Services

01 Jun 2007
News

Mission Possible

world-class advice and our partners getting the opportunity to develop their staff through exciting work with high-growth businesses in emerging markets.” Endeavor has created a new model for how nonprofits... View Details

April 2007
Case

The Boeing Company: Moonshine Shop

By: Robert D. Austin, Richard L. Nolan and Shannon O'Donnell

Describes how the "Moonshine Shop," a group of plant-savvy creative generalists, is helping a great industrial company become more innovative. Chronicles the history of the Moonshine Shop, its successes and failures, and describes innovations they've helped put in... View Details

Keywords: History; Business Model; Saving; Programs; Creativity; Corporate Entrepreneurship; Research and Development; Collaborative Innovation and Invention; Business Processes; Aerospace Industry

01 Oct 1999
News

The Class of 1974: Timed for a Change

globalization of markets and competition changed American business forever. Twenty years out, over one-third of the class had been fired or laid off at least once. Fundamental practices that worked for most of the century - large staff... View Details

Keywords: Charles B. ("Chuck") Mercer

Web

Launch Lab/Capstone 1 - Course Catalog

system engineering methods to plan, design, develop, build, and test a complex technology-based product/service, integrating knowledge across multiple engineering disciplines. Business Knowledge: The use of View Details

01 Jun 2014
News

Case Study: A Souped-Up Strategy

cutthroat. Explore and stress-test business models that don't require world domination. —Mark Chussil (MBA 1979) Got a case? To take part in a future "Case Study," send an outline of your company's challenge... View Details

May 2008 (Revised March 2010)
Supplement

Palm (C): 2005

By: Ramon Casadesus-Masanell, Kevin Boudreau and Jordan Mitchell

This case series looks at three important inflection points in Palm's history that relate to decisions about its platform: when the company was debating whether to open its operating system (OS) for licensing to third-party hardware manufacturers; 2001, when the... View Details

Keywords: History; Decisions; Business Model; Technological Innovation; Value Creation; Digital Platforms; Rights; Competition

October 2019 (Revised January 2020)
Supplement

Dulcie Madden (C)—A Final Chance?

By: Shikhar Ghosh and Shweta Bagai

This is part of a three-case series that follows Dulcie Madden's journey as a founder over five years. Case (A) is about managing growth and cash flow; Case (B) is about the exit decision and conditions on a sale; Case (C) shows Madden dealing with adversity and the... View Details

Keywords: Entrepreneurship; Growth Management; Cash Flow; Success; Failure; Acquisition; Business Model; Technology

October 2016 (Revised November 2016)
Case

Innovating Beyond Ochsner

By: Richard G. Hamermesh and Olivia Hull

The Ochsner Health System has developed a proprietary software tool designed to treat hypertension. Built into the system’s electronic medical records, the Hypertension Digital Medicine program allows patients to record their blood pressure at home and share readings... View Details

06 Nov 2014
News

Building a Startup Community Beyond Commencement

As director of the Harvard Innovation Lab (i-lab), Jodi Goldstein (MBA 1996) has watched a number of innovative student businesses thrive at the space in its three years of operation. But watching those students lose their access to this... View Details

16 Dec 2020
News

A Creator in the Era of Disruption

companies differently. It's this notion of building sustainability and resilience into the business model from day one. Morrell: If you haven’t listened to that episode yet, go back and check it out, because... View Details

01 Dec 2018
News

Collaborative Cures

scientific and technological foundations of medical invention are already straining our existing institutions. By thoughtfully approaching business model innovation, we will be more successful in navigating... View Details

16 Dec 2013
HBS Case

D’O: Making a Michelin-Starred Restaurant Affordable

cost/quality tradeoff for a Michelin-starred restaurant," said Gary P. Pisano, the Harry E. Figgie, Jr. Professor of Business Administration at Harvard Business School and the lead author of the HBS... View Details

Keywords: by Carmen Nobel & Joanie Tobin; Food & Beverage

01 Mar 2015
News

Case Study: The Speed of Light

sure everyone understands that the business exists to deliver solutions using this “hands-on, engineering- heavy” approach. Repeat it over and over and over. (4) Get the model right in New Jersey—number of... View Details

Keywords: Electric Power Generation, Transmission, Distribution; Utilities

August 2015
Case

Yabbly (A)

By: Shikhar Ghosh and Christopher Payton

In November 2013, with less than 10 months of cash on hand, Tom Leung, the founder and CEO of Yabbly, must decide where to focus his resources. His startup, a question-and-answer application for shopping decisions, had benefited from a strong showing at the SXSW... View Details

Keywords: Startup; Mobile; Online Product Reviews; Consumer Products; Business Model; Business Plan; Business Startups; Entrepreneurship; Innovation Strategy; Mobile and Wireless Technology; Internet and the Web; North America; United States; Washington (state, US); Seattle

August 2011
Teaching Note

Heidrick & Struggles International, Inc. (TN)

By: Robert G. Eccles and Erin McFee

Teaching Note for 408-066. View Details

Keywords: Investment; Information Technology; Opportunities; Internet and the Web; Business Model; Risk and Uncertainty; Employment Industry

October 1998 (Revised April 2001)
Case

Preview Travel (B)

By: William A. Sahlman and Nicole Tempest

Supplements the (A) case. View Details

Keywords: Risk and Uncertainty; Business Model; Initial Public Offering; Internet and the Web; Business Plan; Capital; Financial Strategy; Travel Industry; United States