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  • 2016
  • Chapter

User-Generated Content and Social Media

By: Michael Luca
This paper documents what economists have learned about user-generated content (UGC) and social media. A growing body of evidence suggests that UGC on platforms ranging from Yelp to Facebook has a large causal impact on economic and social outcomes ranging from... View Details
Keywords: User-generated Content; Crowdsourcing; Design Economics; Internet and the Web; Marketing; Economics; Media; Social Media
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  • 07 May 2014
  • What Do You Think?

How Should Wealth Be Redistributed?

left But an agenda that increases the rewards of work, encourages stable, engaged families and promotes healthy community institutions could be a shared political enterprise." Is wealth distribution a problem cause or symptom? What... View Details
Keywords: by James Heskett
  • August 2011 (Revised November 2012)
  • Case

Mary Griffin at Derby Foods

By: Anthony J. Mayo and Joshua D. Margolis
Mary Griffin, Vice President of Consumer Products, must provide feedback to one of her direct reports, Simon York. York is a strong performer, but he has displayed some poor interpersonal skills in the manner in which he interacts with his team and the production... View Details
Keywords: Outcome or Result; Training; Interpersonal Communication; Labor and Management Relations; Management Skills; Management Style; Management Teams; Managerial Roles
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  • 29 Oct 2019
  • Sharpening Your Skills

Robots in the Boardroom

Learning Teaches Us about CEO Leadership StyleResearchers turn to machine-learning technology to look for links between a CEO's communications style and company performance. Use Artificial Intelligence to Set Sales Targets That... View Details
Keywords: by Sean Silverthorne
  • Web

Media Coverage - Managing the Future of Work

Work Re: Christopher Stanton, Raffaella Sadun, Shane Greenstein, Prithwiraj Choudhury & Zoe Cullen 24 Feb 2025 USA Today Musk’s DOGE Email Ripped from Private Sector Playbook, Says Harvard Expert Re: Joseph Fuller 19 Feb 2025 The Project on Workforce Data and... View Details
  • 07 Jun 2021
  • Book

9 Tips from an Expert Fundraiser: Help Donors 'Invest in Their Passion'

readers of this book are what I call prospective community-level philanthropists. This covers everything from the neighborhood music school to the local community hospital. The recommendations become more complex with a trustee being more... View Details
Keywords: by Danielle Kost
  • 01 Oct 1999
  • News

Banking on Success

in your community and in the organizations that are important to you. When I think about the future, though, I look to John Whitehead (MBA 11/'47) as a terrific role model. After he left Goldman Sachs, he held a senior position in the... View Details
Keywords: Deborah E. Blagg
  • 01 Mar 2023
  • News

Toward a Life Well Lived

algorithms—much like a dating app—to match students with interested alumni for thoughtful discussions about roughly 200 topics related to one’s personal life, family, or work. Ultimately, the goal is to connect alumni to one another and create a greater sense of View Details
Keywords: Jennifer Gillespie; Educational Support Services; Educational Services
  • 02 Feb 2022
  • Blog Post

How I Spent My HBS 2+2 Deferral: Nikki Philip

years. What job(s) did you have during your deferral? During my deferral I worked two jobs: one in global health and one in sports. The first job was at a nonprofit organization called Lwala Community Alliance. Lwala is a global health... View Details
  • 01 Jun 2023
  • News

An Engine of Innovation

pursue. What are the support systems and resources provided at the labs to student and alumni ventures? What sustains this community is the incredible team here that works fully in service to students and alumni so they can be in service... View Details
Keywords: Jennifer Gillespie
  • Web

Finance Awards & Honors - Faculty & Research

Award in the Finance, Accounting and Control category for “Valuing Snap After the IPO Quiet Period (A)” with Marco Di Maggio and Greg Saldutte (HBS Case 218-095). Victoria Ivashina : Received the Robert F. Greenhill Award for Outstanding Service to the HBS View Details
  • Web

General Management Awards & Honors - Faculty & Research

Chertavian : Named one of 20 Linkedin Top Voices in Social Impact in 2022. Regina E. Herzlinger : Received the Robert F. Greenhill Award for Outstanding Service to the HBS Community in 2022. Hubert Joly : Recipient of 2022 Stanley Hoffman... View Details
  • 24 Oct 2011
  • Research & Ideas

The Yelp Factor: Are Consumer Reviews Good for Business?

most small restaurants in smaller communities wouldn't get reviews to begin with if it weren't for the review sites, and for every eatery that suffers under the weight of a bad review there are presumably others boosted by positive... View Details
Keywords: by Michael Blanding; Food & Beverage
  • Web

Seminars & Conferences - Faculty & Research

Business, Government & the International Economy Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students More Local Events Local Community Events Harvard Wyss institute- upcoming events Berkman Center for... View Details
  • 21 Feb 2005
  • Op-Ed

Is Business Management a Profession?

individuals. In response to the recent scandals, politicians and government officials have stepped in to pass new laws and create new regulations, while prominent persons on Wall Street and elsewhere in the business community have issued... View Details
Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice
  • 29 Nov 2017
  • Research & Ideas

How to Succeed in Business (According to a 15th Century Trade Merchant)

issue of responsibility to the community and who you are as a person.” Written in 1458 in Italy by trade merchant Benedetto Cotrugli, The Book of the Art of Trade recently received its first English translation. Baker Library at HBS and... View Details
Keywords: by Julia Hanna
  • 26 Nov 2001
  • Research & Ideas

How Toyota Turns Workers Into Problem Solvers

Healthcare Initiative, with broad community support, with cooperation from the Centers for Disease Control, and with backing from the Robert Wood Johnson Foundation. Also, we've been testing these ideas with our students: Kent in the... View Details
Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto
  • 06 Nov 2012
  • First Look

First Look: November 6

Publications The Architecture of Innovation: The Economics of Creative Organizations Author: Josh Lerner Publication: Harvard Business Press Books, 2012 Abstract Innovation is a much-used buzzword these days, but when it comes to creating and implementing a new idea,... View Details
Keywords: Sean Silverthorne
  • Article

State Activism and the Hidden Incentives Behind Bank Acquisitions

By: Christopher Marquis, Doug Guthrie and Juan Almandoz
A number of studies have shown that, as a result of the ambiguity of U.S. legal mandates, organizations have considerable latitude in how they comply with regulations. In this paper, we address how the different agendas of the federal and state governments increase... View Details
Keywords: Organizations; Opportunities; Government Legislation; Acquisition; Forecasting and Prediction; Banks and Banking; Motivation and Incentives; Governing Rules, Regulations, and Reforms; Management Practices and Processes; Research; United States
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  • Web

Terrill L. Drake | About

Terrill L. Drake Bio Terrill L. Drake is the Chief Community and Culture Officer at the Harvard Business School. As a member of the senior leadership team, Terrill oversees the development and implementation of a comprehensive strategy... View Details