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Show Results For
- All HBS Web
(7,592)
- People (9)
- News (2,653)
- Research (3,800)
- Events (15)
- Multimedia (326)
- Faculty Publications (2,653)
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- 25 Sep 2007
- First Look
First Look: September 25, 2007
which had historically been very manual in nature. CEO Juan Villarzu's initial turnaround attempts introduced a customer-centric corporate culture to his ranks, but he was still challenged by how to create an outsourcing strategy given... View Details
Keywords: Martha Lagace
- 04 Aug 2021
- Research & Ideas
Worried About the Great Resignation? Be a Good Company to Come From
the Jack Welch-style of firing the so-called bottom 10 percent every year." Recruit developed this strategy in the wake of crisis. In the 1980s, Recruit Holdings’ CEO sold shares of a subsidy before it went public. The resulting scandal... View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
- 16 Jul 2014
- HBS Case
Marketing Obamacare
Massachusetts' successful health connector (which predated Obamacare) to run it. "When you have a CEO who is an ex-CMO, that is going to put the marketing tool kit front and center," says Quelch, who also notes that AHCT hired a... View Details
- 15 Oct 2012
- Research & Ideas
Why Business IT Innovation is so Difficult
organization is crucial. "Don't treat it like plumbing," says McElheran. "I don't know a CEO who is deeply concerned about the firm's sewer system." Long-term horizon. Transforming business processes takes time, so companies need to be... View Details
Keywords: by Maggie Starvish
- 23 Nov 2010
- First Look
First Look: November 23
company, faces many strategic issues. CEO Per Lofberg is in the midst of negotiating a partnership with a major pharmacy benefit management company. As part of these negotiations, Lofberg must decide whether the time is right for such a... View Details
Keywords: Sean Silverthorne
- 30 Jun 2008
- Research & Ideas
Rethinking Retirement Planning
claim." When the global stock market and interest rates began to decline in 2000, many corporations faced a double whammy when returns on pension assets were well below expectations and pension liabilities rose by much more than expected. "At that point,... View Details
- 16 Jan 2019
- Research & Ideas
What Football Firings Teach Managers About Staying Relevant
idea with Harvard Business School Dean Nitin Nohria. Nohria remembered that he and his HBS colleague, Rakesh Khurana, had noticed a similar effect in CEO data—that some chief executives had two distinct halves to their careers, a... View Details
- 30 Jun 2020
- Book
Capitalism Is More at Risk Than Ever
The book Capitalism at Risk first appeared in 2011. The problems it identified with social inequality, global trade strife, and environmental degradation have only accelerated by 2020. The new edition of Capitalism at Risk, subtitled How Business Can Lead, is expanded... View Details
Keywords: by Martha Lagace
- 04 Jan 2012
- First Look
First Look: January 4
112-048 This auto parts company has just ousted its longtime CEO and founder, and the new, professional CEO is badly in need of a coherent strategy, clear objectives and metrics, and initiatives that are... View Details
Keywords: Carmen Nobel
- 24 May 2011
- First Look
First Look: May 24
and field hospitals). In 13 years it developed from a start-up garage business into a successful firm of global reach and reputation. In 2010 its founder and CEO Philippe Prévost must decide the product and market strategy for the next... View Details
Keywords: Sean Silverthorne
- 15 Dec 2009
- First Look
First Look: Dec. 15, 2009
first outsider Chairman and CEO in Gillette history, Jim Kilts led a remarkable turnaround. But by late 2004 he had to make a difficult decision. To better position the 104-year-old, Boston-based company, he opted to sell it to... View Details
Keywords: Martha Lagace
- 04 Dec 2007
- First Look
First Look: December 4, 2007
Company (A): The Rise and Fall of M. Douglas Ivester," HBS case #9-800-355. It eliminates some background detail and the financial data and exhibits. As with the original case, it chronicles the appointment of Douglas Ivester as CEO... View Details
Keywords: Martha Lagace
- 24 Aug 2016
- Research & Ideas
Can Obamacare Be Saved?
Aetna’s move is not consumer friendly, it does make financial sense–at least for the time being. According to CEO Mark Bertolini, Aetna sustained more than $430 million in pre-tax losses since January 2014 in the individual health... View Details
- 06 Aug 2014
- What Do You Think?
What Is Warren Bennis’s Legacy?
greedy 'leaders' and then later became more optimistic Unfortunately, I don't see much evidence that CEOs are becoming more altruistic or humble. Just the opposite " Was Warren Bennis's optimism regarding the future of leadership... View Details
- 24 Mar 2014
- Research & Ideas
The Surprising Link Between Language and Corporate Responsibility
with Liang and Luc Renneboog of Tilburg University, and Sunny Li Sun of the University of Missouri—Kansas City to study whether the same held true in business. Would a company's use of language, particularly by the CEO and other top... View Details
Keywords: by Michael Blanding
- 08 Apr 2009
- Research & Ideas
Clayton Christensen on Disrupting Health Care
George Halverson, the CEO of Kaiser Permanente. In making the argument for flat-fee reimbursement (which his company employs), Halverson notes that even though there is an affordable sealant that is almost 100 percent effective in... View Details
- 01 Aug 2008
- What Do You Think?
Has the Time Come for “Stretch” in Management?
the long-term vision and short-term realities of the need for performance. Mike Flanagan asked, "Why have goals that are strived for in 10 years when the CEO and others will be gone?" And Kathryn Alexander asked why, in those... View Details
Keywords: by Jim Heskett
- 22 Mar 2016
- First Look
March 22, 2016
is concentrated in CEOs, firms, and periods where such incentives are likely to be strongest: (1) where CEO wealth is sensitive to change in the share price, (2) where announced earnings are particularly likely to be an important source... View Details
Keywords: Sean Silverthorne
- 13 Jun 2017
- First Look
First Look at New Research and Ideas, June 13
Monsanto Monsanto CEO Hugh Grant must guide his global agribusiness technology company into an uncertain future where food security, food safety, sustainability, and climate change will all impact the global food system. Purchase this... View Details
Keywords: Sean Silverthorne
- 27 Jul 2011
- Research & Ideas
Customer Loyalty Programs That Work
president and CEO of grocery chain Stop & Shop. In 2007, certain brands of pet food manufactured in China and sold at several locations were found to be contaminated with melamine. Many pets became sick, and some even died. Through it... View Details