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  • 10 Jan 2017
  • First Look

First Look at New Research: January 10, 2017

alter the underlying setup, and a “final no.” Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52029 Disruptive Innovation: Intellectual History and Future Paths By: Christensen, Clayton M., Rory McDonald, Elizabeth J.... View Details
Keywords: Sean Silverthorne
  • Web

2022 Reunion Presentations - Alumni

2006) + More Info – Less Info Can one be a fiduciary and invest sustainably? Are these roles at odds with one another other? What does it mean to be an ESG investor? In this session, we will use a case study on JP Morgan Private Bank to learn about and debate these... View Details
  • 11 May 2016
  • Research & Ideas

Fix This! Why is it so Painful to Buy a New Car?

have caught a glimpse of the future of car buying, in, of all places, a rug bazaar, where a vendor offered her tea and food, and started a discussion about what she wanted in a rug. As additional wish-list details emerged, more rug... View Details
Keywords: by Sean Silverthorne; Auto
  • Portrait Project

Soley Olafsson

diagnosed and treated patients with sicknesses of all kinds. Life can be hard, and sickness can make it harder. I have devoted my life to trying to temper that sickness – trying to cure or treat to the best of my abilities. As a future... View Details
  • 24 Jan 2018
  • Research & Ideas

How to Get People Addicted to a Good Habit

Gary Becker and Kevin Murphy, the theory posits that addictions are not necessarily irrational. Rather, people often willingly engage in a particular behavior, despite knowing that it will increase their desire to engage in that behavior in the View Details
Keywords: by Carmen Nobel
  • Web

Case Studies - Social Impact Collaboratory

of current and future teachers, calls for values-motivated screening or divestment always posed an inherently complex challenge. Having spearheaded the development of Principles for a Responsible Civilian Firearm Industry released on... View Details
  • 02 Mar 2016
  • News

David Moss is Rewriting History

be well suited for the study of history. In 2006 he began developing the elective Creating the Modern Financial System, to examine the intersection of the financial sector and government in shaping financial history through a series of cases on topics such as the rise... View Details
Keywords: April White
  • Web

Climate Impact - Business & Environment

“Piva Capital is an early-stage Venture Capital firm focused on investing in hard-to-decarbonize sectors. We are backing entrepreneurs focused on the future of work, resource efficiency, circular economy, food and alternate proteins,... View Details
  • Web

Tsedal Neeley | About

for Teaching and Learning at the Harvard Business School. She is recognized as one of the Forbes Future of Work 50 , Thinkers50 and 100 people transforming business who are innovating, sparking trends, and tackling global challenges. She... View Details
  • 20 Jan 2022
  • Op-Ed

3 Steps to Help Companies Rebuild Trust During the Pandemic

tough calls so employees can understand the logic that senior leaders used. In a 2021 study by Future Forum, 66 percent of executives said they were being very transparent about post-pandemic policies, but only 42 percent of employees... View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
  • 07 May 2014
  • What Do You Think?

How Should Wealth Be Redistributed?

investment, or wealth the answer? The top income tax bracket used to be 90 percent in the US during the rare period when trends toward inequality were interrupted. How about higher estate taxes to reduce the amount of wealth that can be passed to View Details
Keywords: by James Heskett
  • 09 Oct 2012
  • First Look

First Look: October 9

  PublicationsAuctions, Market Mechanisms, and Their Applications Authors:Peter Coles, Sanmay Das, Sébastien Lahaie, and Boleslaw Szymanski Publication:Second International ICST Conference, AMMA 2011 Abstract This book constitutes the thoroughly refereed... View Details
Keywords: Sean Silverthorne
  • Article

Passion Penalizes Women and Advantages (Unexceptional) Men in High-Potential Designations

By: Joyce He, Jon M. Jachimowicz and Celia Moore
High potential programs offer a swift path up the corporate ladder for those who secure a place on them. However, the evaluation of “potential” occurs under considerable uncertainty, creating fertile ground for gender bias. We document that men are more likely than... View Details
Keywords: Passion; Potential; Gender; Motivation and Incentives; Performance; Talent and Talent Management
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  • May–June 2021
  • Article

Capturing Value in Platform Business Models that Rely on User-Generated Content

By: Hemang Subramanian, Sabyasachi Mitra and Sam Ransbotham
Business models increasingly depend on inputs from outside traditional organizational boundaries. For example, platforms that generate revenue from advertising, subscription, or referral fees often rely on user-generated content (UGC). But there is considerable... View Details
Keywords: Business Model; Network Effects; Mergers and Acquisitions; Valuation; Risk and Uncertainty
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  • Article

Moving Forward from COVID-19: Organizational Dimensions of Effective Hospital Emergency Management

By: Mariam Krikorian Atkinson, Nicholas Cagliuso, John Hick, Sara Singer, Elizabeth Bambury, Tuna Cem Hayirli, Masha Kuznetsova and Paul Biddinger
Federal investment in emergency preparedness has increased notably since the 9/11 attacks, yet it is unclear if and how U.S. hospital readiness has changed in the 20 years since then. In particular, understanding effective aspects of hospital emergency management... View Details
Keywords: COVID-19; Hospital Preparedness/response; Urban/rural Hospitals; Emergency Management; National Strategy; Health Pandemics; Crisis Management; Performance Effectiveness; Governance; Policy; United States
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  • May 2020
  • Article

Value-Based Health Care in Undergraduate Medical Education

By: Jessica N. Holtzman, Bhushan R. Deshpande, Jessica C. Stuart, Thomas W. Feeley, Mary Witkowski, Edward M. Hundert and Jennifer Kasper
Problem: Value-based health care (VBHC) is an innovative framework for redesigning care delivery to achieve better outcomes for patients and reduce cost; however, providing students with the skills to understand and engage with these topics is a challenge to... View Details
Keywords: Value-based Health Care; Health Care and Treatment; Higher Education; Curriculum and Courses
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  • Article

181 Top CEOs Have Realized Companies Need a Purpose Beyond Profit

By: Claudine Gartenberg and George Serafeim
On August 19, 2019, the Business Roundtable (BR) issued a memo entitled “Statement on the Purpose of a Corporation.” The Business Roundtable, one of the most preeminent business lobbies in the United States, includes 192 CEOs of leading U.S. companies from Apple to... View Details
Keywords: Purpose; Corporate Purpose; Stakeholder Management; CEO; Mission and Purpose; Business and Stakeholder Relations; Strategy
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  • Article

Describing Wait Time Bottlenecks for ED Patients Undergoing Head CT

By: Jonathan G. Rogg, Robert S. Huckman, Michael Lev, Ali Raja, Yuchiao Chang and Benjamin White
Study objectives: Facing increased utilization and subsequent capacity and budget constraints, EDs must better understand bottlenecks and their effect on process flow to improve process efficiency. The primary objective of this study was to identify bottlenecks in... View Details
Keywords: Health Care; Bottleneck; Health Care and Treatment; Operations; Health Industry; United States
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  • Article

The Cost Structure, Customer Profitability, and Retention Implications of Self-Service Distribution Channels: Evidence from Customer Behavior in an Online Banking Channel

By: Dennis Campbell and Frances X. Frei
This paper uses the context of online banking to investigate the consequences of employing self-service distribution channels to alter customer interactions with the firm. Using a sample of retail banking customers observed over a 30-month period at a large U.S. bank,... View Details
Keywords: Cost; Service Operations; Distribution Channels; Consumer Behavior; Internet and the Web; Banks and Banking; Technology Adoption; Service Delivery; Market Transactions; Market Participation; Profit; Retail Industry; Banking Industry; United States
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    Passion Penalizes Women and Advantages (Unexceptional) Men in High-Potential Designations

    High potential programs offer a swift path up the corporate ladder for those who secure a place on them. However, the evaluation of “potential” occurs under considerable uncertainty, creating fertile ground for gender bias. We document that men are more likely than... View Details