futures - Publications - Faculty & Research

2018
Book

Business and the Natural Environment: A Research Overview

By: Andrew J. Hoffman and Susse Georg

The fields of corporate environmentalism, green business and corporate sustainability have grown significantly over the past twenty-five years, such that the academic research domains of business decision-making, accounting, organizational behaviour, and the protection... View Details

Keywords: Corporate Social Responsibility and Impact; Environmental Sustainability; Environmental Regulation; Research

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June 2023
Article

Can Purpose Foster Stakeholder Trust in Corporations

By: Ranjay Gulati and Franz Wohlgezogen

As part of institutional changes toward more responsible capitalism, firms increasingly articulate a purpose beyond simply profit as a central tenet of their governance. Management scholarship has noted the potential advantages of such purpose-focus for stakeholder... View Details

Keywords: Stakeholder Management; Moral Identity; Mission and Purpose; Trust; Corporate Governance; Business and Stakeholder Relations

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March 2020
Article

Gender Differences in Communicative Abstraction

By: Priyanka D. Joshi, Cheryl J. Wakslak, Gil Appel and Laura Huang

Drawing on construal level theory, which suggests that experiencing a communicative audience as proximal rather than distal leads speakers to frame messages more concretely, we examine gender difference in linguistic abstraction. In a meta-analysis of prior studies... View Details

Keywords: Construal Level Theory; Psychological Distance; Gender; Communication; Leadership

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Article

Algorithms Need Managers, Too

By: Michael Luca, Jon Kleinberg and Sendhil Mullainathan

Algorithms are powerful predictive tools, but they can run amok when not applied properly. Consider what often happens with social media sites. Today many use algorithms to decide which ads and links to show users. But when these algorithms focus too narrowly on... View Details

Keywords: Machine Learning; Algorithms; Predictive Analytics; Management; Big Data; Analytics and Data Science

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November–December 2010
Article

A Method for Defining Value in Healthcare Using Cancer Care as a Model

By: Thomas W. Feeley, Heidi Albright, Ronald Walters and Thomas W. Burke

Value-based healthcare delivery is being discussed in a variety of healthcare forums. This concept is of great importance in the reform of the US healthcare delivery system. Defining and applying the principles of value-based competition in healthcare delivery models... View Details

Keywords: Value Creation; Cancer Care In The U.S.; Healthcare; Health; Management; Measurement and Metrics; Health Industry; North and Central America

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2009
Working Paper

An Ounce of Prevention: The Power of Public Risk Management in Stabilizing the Financial System

By: David A. Moss

The magnitude of the current financial crisis reflects the failure of an economic and regulatory philosophy that had proved increasingly influential in policy circles over the past three decades.

This paper suggests (1) that contrary to the prevailing wisdom,... View Details

Keywords: Financial Crisis; Financial Institutions; Governing Rules, Regulations, and Reforms; Risk Management; Business and Government Relations; Balance and Stability

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November 2006 (Revised June 2010)
Case

SUN Brewing (B)

In July 2004, Shiv, Nand, and Uday Khemka are discussing their holdings in SUN Interbrew, a leading Russian beer producer that is part of the family's global portfolio of businesses. SUN Interbrew has been operating as a joint venture since 1998, when the Khemka... View Details

Keywords: Mergers and Acquisitions; Investment; Globalized Markets and Industries; Ownership Stake; Family Ownership; Valuation; Food and Beverage Industry; Russia

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2009
Chapter

Evaluating the Impact of SA8000 Certification

By: Michael J. Hiscox, Claire Schwartz and Michael W. Toffel

SA 8000, along with other types of certification standards and corporate codes of conduct, represents a new form of private governance of working conditions, initiated and implemented by companies, labor unions, and non-governmental activist groups. Whether these codes... View Details

Keywords: Corporate Governance; Working Conditions; Standards; Performance Evaluation

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What are we to do about declining public trust and confidence in democratic capitalism, which many citizens consider a cornerstone of our national ideology and identity? In this short book, I address how we can rekindle the fading light of democratic capitalism as... View Details

10 Oct 2023
Blog Post

Policy Drivers for Environmental Justice: What Businesses Need to Know

The company Blocpower works with EJ principles as well, centering “the clean energy future in low-income communities and communities of color to create jobs and develop skilled workers.”[84] They install low-infrastructure Wi-Fi networks,... View Details

11 Jul 2019
Sharpening Your Skills

Deconstructing 'Customer Experience'

growing pains in 2007, founder Howard Schultz realized its unique customer experience was broken. The State of Customer Service LeadershipThe economic future of the country is largely in the hands of those who lead our service... View Details

Keywords: by Sean Silverthorne; Retail; Service

Web

Events - Business & Environment

Student Clubs Climate Symposium A student-led conference filled with discussion, debate, and ideas on all things climate where leaders across business, finance, tech, entrepreneurship, and policy will gather to shape the future of the... View Details

15 Feb 2024
News

Startup Shepherds

seek funding. The experience made Daniels and Sherman consider how they could improve the chances of future entrepreneurs at every stage of the process. The answer: Smart Startups: What Every Entrepreneur Needs to Know, their new book... View Details

Keywords: April White

01 Feb 2023
What Do You Think?

Will Hybrid Work Strategies Pull Down Long-Term Performance?

that, “Remote work is increasingly here to stay. The future is in remote work.” Not all business practitioners agree, at least for their organizations. CEO Jamie Dimon has concluded that a remote work strategy isn’t appropriate for... View Details

Keywords: by James Heskett

09 Feb 2021
News

Investing in Entrepreneurship

leadership, modesty, and service to business and society,” added Matt Segneri (MBA 2010), who has served as the Bruce and Bridgitt Evans Executive Director of the Harvard Innovation Labs since early 2020. “His support will be instrumental to the View Details

Keywords: Susan Young

24 Jul 2017
Research & Ideas

People Have an Irrational Need to Complete 'Sets' of Things

compelling as a researcher—that completing this totally arbitrary set is so motivating to people that they are willing to participate in an obviously bad bet.” Future research and advice for managers The researchers acknowledge that it’s... View Details

Keywords: by Carmen Nobel

16 May 2000
Research & Ideas

The Simple Economics of Open Source

"signaling incentive," include the "career concern incentive" which refers to future job offers, shares in commercial open source-based companies or future access to venture capital, and... View Details

Keywords: by Martha Lagace; Technology

21 Sep 2021
Office Hours

Readers Ask: How Can I Gain Power and Influence?

top executives and shareholders. That being said, the pandemic may well lead to more changes, because employees are making it clear across industries that they want to have a say on their working conditions, on the working arrangements that affect them, and on their... View Details

Keywords: by Kristen Senz

22 Jan 2010
Working Paper Summaries

Competing Ad Auctions

Keywords: by Itai Ashlagi, Benjamin G. Edelman & Hoan Soo Lee; Advertising

May 2019 (Revised September 2019)
Case

Mobike and ofo: Dancing with Titans (A)

By: Shikhar Ghosh and Haibo Zhao

This case address pacing issues – how fast does a company need to scale? It also examines the role of investors in determining company strategy and exit.
Mobike and ofo were two dominant players in China’s emerging dockless bike-sharing market, that allowed users... View Details