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      • September 1993 (Revised October 1994)
      • Case

      Environment and International Trade

      By: Forest L. Reinhardt
      During the 1990s, environmental activists became interested in trade issues for the first time. Whereas GATT, the General Agreement on Tariffs and Trade, had previously been the province of trade specialists, a new poster popular among environmentalists depicted the... View Details
      Keywords: Trade; Environmental Sustainability; Science-Based Business; Policy; Government and Politics; Agreements and Arrangements; Alliances; Globalization; International Relations; Conflict of Interests
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      Reinhardt, Forest L. "Environment and International Trade." Harvard Business School Case 794-018, September 1993. (Revised October 1994.)
      • September 1993 (Revised December 1993)
      • Background Note

      Note on Pricing and Public Policy

      By: Willis M. Emmons III
      Surveys a number of essential issues related to pricing and public policy in market economies. Begins with a brief review of the price-determination process in competitive markets, then examines a range of topics involving pricing and public policy in monopoly and... View Details
      Keywords: Price; Business Strategy; Policy; Valuation; Management Analysis, Tools, and Techniques; Competition; Economic Systems; Monopoly; Duopoly and Oligopoly; Cost
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      Emmons, Willis M., III. "Note on Pricing and Public Policy." Harvard Business School Background Note 794-027, September 1993. (Revised December 1993.)
      • September 1993
      • Supplement

      Manufacturing at ALZA: The Right Prescription? (C)

      By: Dorothy A. Leonard
      ALZA, a drug delivery company, considers marketing its own and other companies' products. The primary issue is whether to build an internal sales force focused on a few niche markets, to finance a sales force through alliances, or to acquire a marketing company. View Details
      Keywords: Mergers and Acquisitions; Product Marketing; Alliances; Research and Development; Salesforce Management; Business Strategy; Pharmaceutical Industry
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      Leonard, Dorothy A. "Manufacturing at ALZA: The Right Prescription? (C)." Harvard Business School Supplement 694-021, September 1993.
      • September 1993 (Revised July 1995)
      • Background Note

      Public Policy and the Manager: Conceptual Framework

      By: Willis M. Emmons III
      Government intervention in markets may have significant effects--both positive and negative--on a firm's strategic options and its performance outcomes. Thus the ability to analyze the origins, implications, and dynamics of public policy is a critical managerial skill... View Details
      Keywords: Policy; Management Skills; Government and Politics; Adoption; Business Strategy; Performance Evaluation; Economic Systems
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      Emmons, Willis M., III. "Public Policy and the Manager: Conceptual Framework." Harvard Business School Background Note 794-028, September 1993. (Revised July 1995.)
      • 1993
      • Chapter

      Bank of America and Deregulation: The Great Turnaround

      By: R. H.K. Vietor
      Keywords: Banks and Banking; Governing Rules, Regulations, and Reforms; Business and Government Relations; Banking Industry; United States
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      Vietor, R. H.K. "Bank of America and Deregulation: The Great Turnaround." In Financial Services: Perspectives and Challenges, edited by Samuel L. Hayes III. Boston, MA: Harvard Business School Press, 1993.
      • 1993
      • Chapter

      Customer Relationships in the 1990s

      By: D. B. Crane
      Keywords: Customer Focus and Relationships
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      Crane, D. B. "Customer Relationships in the 1990s." In Financial Services: Perspectives and Challenges, edited by Samuel L. Hayes III. Boston, MA: Harvard Business School Press, 1993.
      • July 1993 (Revised September 1995)
      • Case

      Block 16: Conoco's "Green" Oil Strategy (A)

      By: Malcolm S. Salter and Susan E.A. Hall
      Conoco's attempted to win an oil development contract in Ecuador's tropical rain forest. The case discusses government perspectives, environmental perspectives, and indigenous people's perspectives. Allows role playing in a "negotiating forum" set up by Conoco to get... View Details
      Keywords: Governance; Contracts; Growth and Development Strategy; Negotiation; Practice; Business and Community Relations; Environmental Sustainability; Perspective; Culture; Corporate Strategy; Latin America
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      Salter, Malcolm S., and Susan E.A. Hall. Block 16: Conoco's "Green" Oil Strategy (A). Harvard Business School Case 394-001, July 1993. (Revised September 1995.)
      • July 1993 (Revised June 1994)
      • Case

      Peak Electronics: Vendor Relationship with the Ford Motor Co. (A)

      By: V. Kasturi Rangan
      Keywords: Partners and Partnerships; Relationships; Electronics Industry; Auto Industry
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      Rangan, V. Kasturi. "Peak Electronics: Vendor Relationship with the Ford Motor Co. (A)." Harvard Business School Case 594-006, July 1993. (Revised June 1994.)
      • July 1993 (Revised June 1994)
      • Supplement

      Peak Electronics: Vendor Relationship with the Ford Motor Co. (B)

      By: V. Kasturi Rangan
      Keywords: Electronics Industry
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      Rangan, V. Kasturi. "Peak Electronics: Vendor Relationship with the Ford Motor Co. (B)." Harvard Business School Supplement 594-007, July 1993. (Revised June 1994.)
      • July 1993 (Revised June 1994)
      • Supplement

      Peak Electronics: Vendor Relationship with the Ford Motor Co. (C)

      By: V. Kasturi Rangan
      Keywords: Electronics Industry
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      Rangan, V. Kasturi. "Peak Electronics: Vendor Relationship with the Ford Motor Co. (C)." Harvard Business School Supplement 594-008, July 1993. (Revised June 1994.)
      • July 1993
      • Case

      Air Miles Canada

      By: Thomas O. Jones, Leonard A. Schlesinger and Roger H. Hallowell
      Air Miles Canada both increases customer loyalty by rewarding shopping frequency at specified merchants, and enables its sponsors to develop a new, more complex understanding of their customers' (and potential customers') shopping habits, thus making future customer... View Details
      Keywords: Programs; Customer Relationship Management; Information Management; Air Transportation Industry; Canada
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      Jones, Thomas O., Leonard A. Schlesinger, and Roger H. Hallowell. "Air Miles Canada." Harvard Business School Case 694-008, July 1993.
      • June 1993 (Revised April 1998)
      • Case

      COMCO Holding AG (B): COMCO Martech

      By: Rosabeth M. Kanter
      COMCO Martech was a new breed of joint venture for COMCO Holding, a mid-sized Swiss-German company that had grown over a five-year period through tie-ups with small, start-up companies. Whereas a typical COMCO venture provided services to a large German retailer, was... View Details
      Keywords: Joint Ventures; Business Startups; Trade; Operations; Environmental Sustainability; Business or Company Management; Multinational Firms and Management; Partners and Partnerships; Switzerland; United States; Europe
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      Kanter, Rosabeth M. "COMCO Holding AG (B): COMCO Martech." Harvard Business School Case 393-143, June 1993. (Revised April 1998.)
      • June 1993 (Revised November 2007)
      • Case

      Duckworth Industries, Inc.--Incentive Compensation Programs

      By: William E. Fruhan Jr.
      A private company is considering an introduction of a long-run incentive compensation system in which payoffs to managers are determined by the economic value added for shareholders by their individual business units. The proposed new system is compared to a number of... View Details
      Keywords: Executive Compensation; Management Teams; Business and Shareholder Relations; Motivation and Incentives; Value Creation
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      Fruhan, William E., Jr. "Duckworth Industries, Inc.--Incentive Compensation Programs." Harvard Business School Case 293-091, June 1993. (Revised November 2007.)
      • June 1993
      • Case

      Laura Ashley (A): Creating a World Class Service Organization in Support of a Global Brand & Federal Express

      By: Shoshana Zuboff
      Keywords: Service Operations; Customer Focus and Relationships; Performance Effectiveness; Apparel and Accessories Industry
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      Zuboff, Shoshana. "Laura Ashley (A): Creating a World Class Service Organization in Support of a Global Brand & Federal Express." Harvard Business School Case 493-018, June 1993.
      • June 1993
      • Article

      The Dynamics of Managing Racial Diversity in Developmental Relationships

      By: D. A. Thomas
      Keywords: Management; Diversity; Growth and Development; Relationships
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      Thomas, D. A. "The Dynamics of Managing Racial Diversity in Developmental Relationships." Administrative Science Quarterly 38, no. 2 (June 1993): 169–194.
      • June 1993
      • Article

      The Effects of Relationships and Justification in an Interdependent Allocation Task

      By: J. Polzer, M. Neale and P. Glenn
      Keywords: Relationships
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      Polzer, J., M. Neale, and P. Glenn. "The Effects of Relationships and Justification in an Interdependent Allocation Task." Group Decision and Negotiation 2, no. 2 (June 1993): 135–148.
      • 21 May 1993
      • Lecture

      Shareholder Value Creation: Solely a U.S. Concept?

      By: W. Carl Kester
      Keywords: Business and Shareholder Relations; Value Creation; United States
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      Kester, W. Carl. "Shareholder Value Creation: Solely a U.S. Concept?" Lecture at the Frederick B. Whittemore Conference on the International Capital Acquisition Process, Tuck School of Business Administration, Woodstock, VT, May 21, 1993. (Discussant.)
      • March 1993
      • Case

      Liz Claiborne, Inc. and Ruentex Industries, Ltd. (Abridged)

      By: Roy D. Shapiro and Marie-Therese M. Flaherty
      Details the evolution of a value-creating supplier-buyer partnership. Describes the buyer's (Liz Claiborne) manufacturing and marketing strategy, and details the workings of the firm's relationship with an important Taiwanese supplier of piece goods (Ruentex Industries... View Details
      Keywords: Marketing Strategy; Order Taking and Fulfillment; Production; Supply Chain Management; Alliances; Value Creation; Manufacturing Industry
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      Shapiro, Roy D., and Marie-Therese M. Flaherty. "Liz Claiborne, Inc. and Ruentex Industries, Ltd. (Abridged)." Harvard Business School Case 693-098, March 1993.
      • March 1993 (Revised June 1995)
      • Case

      Singapore TradeNet: The Tale Continues

      By: Lynda M. Applegate, John L. King and Boon-Siong Neo
      Continues the story of Singapore Network Services Pte. Ltd. (SNS), which was created to initiate and manage the creation of value-added networks for trade and other aspects of commerce in the island nation of Singapore. SNS built on its TradeNet experience to develop... View Details
      Keywords: Internet and the Web; Information Infrastructure; Internet and the Web; Profit Sharing; Partners and Partnerships; Trade; Business and Government Relations; Web Services Industry; Singapore
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      Applegate, Lynda M., John L. King, and Boon-Siong Neo. "Singapore TradeNet: The Tale Continues." Harvard Business School Case 193-136, March 1993. (Revised June 1995.)
      • March 1993
      • Supplement

      Burroughs Wellcome and AZT (B)

      By: Willis M. Emmons III
      Describes Burroughs Wellcome's response to protests over the pricing of its AIDS drug AZT in September 1989. Also presents short-term reactions by government officials, AIDS activists, and investors to Burroughs Wellcome's strategy. View Details
      Keywords: Ethics; Health Pandemics; Multinational Firms and Management; Price; Crime and Corruption; Risk and Uncertainty; Business Strategy; Business and Community Relations; Business and Government Relations; Business and Shareholder Relations; Pharmaceutical Industry
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      Emmons, Willis M., III. "Burroughs Wellcome and AZT (B)." Harvard Business School Supplement 793-114, March 1993.
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