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  • October 1992 (Revised October 1993)
  • Case

MCI Communications Corporation: National Accounts Program (Condensed)

By: Frank V. Cespedes
Concerns the early stages of a major-account program at MCI, a telecommunications firm seeking to penetrate the corporate-account market. Among the issues are: 1) coordination of field sales efforts with national account selling efforts; 2) sales strategy for major... View Details
Keywords: Accounting; Decision Choices and Conditions; Training; Compensation and Benefits; Management Practices and Processes; Marketing Strategy; Groups and Teams; Sales
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Cespedes, Frank V. "MCI Communications Corporation: National Accounts Program (Condensed)." Harvard Business School Case 593-044, October 1992. (Revised October 1993.)
  • 01 Jun 2009
  • News

Inside the Partnership

open to making any change, let alone endorsing major change? Into this unpromising environment, Whitehead proposed to separate executions from solicitations and to have everyone in investment banking at Goldman Sachs work either on soliciting business and View Details
Keywords: Garry Emmons
  • 01 Mar 2003
  • News

Student Snapshot

Second-year student Carlin (“Carly”) Janson divides her time between studying at HBS and managing the Catalyst Alliance for Social Entrepreneurship (Catalyst Alliance), the Cambridgebased social enterprise consultancy she founded while... View Details
Keywords: Nancy O. Perry; Catalyst Alliance; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Jun 2013
  • News

i-lab Celebration

A FIRST YEAR Gordon Jones, managing director of the Harvard i-lab, chats at a March celebration for the first year of the University's innovation center, which has hosted more than 200 teams in its venture... View Details
  • 29 Jan 2008
  • First Look

First Look: January 29, 2008

potential: (1) project complexity, (2) cross-functionality, (3) temporary membership, (4) fluid team boundaries and (5) embeddedness in organizational structures. We argue that effective management of these... View Details
Keywords: Martha Lagace
  • October 2010
  • Article

Organizational Designs and Innovation Streams

By: Michael Tushman, Wendy K. Smith, Robert Chapman Wood, George Westerman and Charles A. O'Reilly III
This article empirically explores the relations between alternative organizational designs and a firm's ability to explore as well as exploit. We operationalize exploitation and exploration in terms of innovation streams—incremental innovation in existing products as... View Details
Keywords: Competency and Skills; Innovation and Invention; Management Teams; Product Development; Organizational Change and Adaptation; Organizational Culture; Organizational Design; Outcome or Result; Performance Improvement
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Tushman, Michael, Wendy K. Smith, Robert Chapman Wood, George Westerman, and Charles A. O'Reilly III. "Organizational Designs and Innovation Streams." Industrial and Corporate Change 19, no. 5 (October 2010): 1331–1366. (doi: 10.1093/icc/dtq040.)
  • 01 Jun 2017
  • News

3-Minute Briefing: Bruce Levy (MBA 1977)

of events relating to women’s basketball. Then a team from France asked us for someone who could play in their league. And then a team from Spain asked the same thing. That’s how I became an agent. MORE Levy... View Details
Keywords: Julia Hanna; photo by Chris Sorensen
  • 01 Jun 2001
  • News

Q&A: Donna Dubinsky

A member of the team that introduced the phenomenally successful PalmPilot, Donna Lee Dubinsky (MBA 1981) has a handle on the handheld computer market. She was one of the brains behind the Pilot, the standard-setting personal digital... View Details
Keywords: Julia Hanna; PalmPilot; Apple; Telecommunications; Information
  • 01 Jun 2016
  • News

Alumni and Faculty Books for June 2016

Fabufestan Exposés-Book I by Ralph Hancox (PMD 26) (Fictive Press) The adventures of Gregor “Legs” Morowitz, on parole and virtually destitute, after he is offered his old job back at a Canadian boutique documentary and advertising company. The owners want him to head... View Details
  • Web

VBHCD Initiative - Institute For Strategy And Competitiveness

Business School professors Michael Porter and Robert Kaplan, engages with leading health care providers in the U.S. and around the world to measure and manage patient-level costs over complete cycles of care for a variety of medical... View Details
  • Web

A Day in the Life: IT Business Analyst | Information Technology

A Day in the Life: IT Business Analyst By Annie Harrison on May 22, 2025 Ryan Conwell, manager of the IT Business Analysis team, shares how business analysts play a crucial role in ensuring IT projects meet their goals and serve the HBS... View Details
  • 01 Sep 2007
  • News

Got Global?

for example, how Pakistan and India picked key business leaders to negotiate a reduction in dangerously escalating border hostilities between the two countries back in 2002. The Pakistani team had four HBS alums — including Shirazi —... View Details
Keywords: Management; Management; Management
  • 01 Mar 2010
  • News

Money Matters

and a well-crafted plan to capitalize on it, iTrust slowly assembled a core management team during its inaugural year and, with relief, graduated from its free, but shabby, space to a modern office complex... View Details
Keywords: Roger Thompson; Finance
  • April 2008
  • Teaching Note

Marketing Chateau Margaux (TN)

By: John A. Deighton and Leyland Pitt
Teaching Note for [507033]. View Details
Keywords: Brands and Branding; Management Teams; Distribution; Sales; Market Entry and Exit; Price; Luxury; Demand and Consumers; Growth and Development Strategy; Governance Controls; Food and Beverage Industry; France
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Deighton, John A., and Leyland Pitt. "Marketing Chateau Margaux (TN)." Harvard Business School Teaching Note 508-107, April 2008.
  • 12 Jul 2021
  • News

Alumni Confront the COVID-19 Crisis

discovered in India at the end of January, Shah and her team began to work with the government to figure out how to expand testing. “We were clear that government was not going to be able to fight this fight alone,” Shah said in a... View Details
  • February 1998
  • Case

Lyondell Petrochemical Company

By: Jay W. Lorsch and Daniel P. Erikson
In August 1994, Lyondell Petrochemical Co.'s corporate parent and largest single shareholder effectively shed its stock, resulting in the resignation of 5 of its 11 directors. The remaining outside directors immediately acted to overhaul the executive compensation plan... View Details
Keywords: Corporate Governance; Governing and Advisory Boards; Executive Compensation; Design; Business or Company Management; Management Teams; Mining Industry
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Lorsch, Jay W., and Daniel P. Erikson. "Lyondell Petrochemical Company." Harvard Business School Case 498-028, February 1998.
  • 01 Feb 2001
  • News

HBS and Stanford in Online Collaboration

HBS and Stanford University are teaming up to explore online executive management education. The new collaboration between these pioneers in electronic learning is designed to create a distribution platform... View Details
Keywords: HBS Interactive; e-learning; Colleges, Universities, and Professional Schools; Educational Services
  • 05 Sep 2012
  • First Look

First Look: September 5

significantly reduces dishonesty. When Power Makes Others Speechless: The Negative Impact of Leader Power on Team Performance Authors:L.P. Tost, F. Gino, and R. Larrick Publication:Academy of Management... View Details
Keywords: Sean Silverthorne
  • March 1994 (Revised January 1995)
  • Case

Cardinal Health, Inc.

By: Jay W. Lorsch
Robert D. Walter, chairman and CEO of Cardinal Health, Inc., responds to questions regarding Cardinal's board and its influence on the acquisition of and merger with Whitmire Distribution. View Details
Keywords: Mergers and Acquisitions; Governing and Advisory Boards; Power and Influence; Management Teams; Distribution Industry; Medical Devices and Supplies Industry; Health Industry
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Lorsch, Jay W. "Cardinal Health, Inc." Harvard Business School Case 494-108, March 1994. (Revised January 1995.)
  • Profile

Ahmed Eldemerdash

internship, what did Cimpress do well to set you up for a successful summer? Beyond the usual orientation about the company and the business, from day one my manager made sure that I got to know the people that I worked with from... View Details
Keywords: Technology
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