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  • August 2019
  • Case

Preserving Trust at Care.com (A)

By: Krishna G. Palepu and Julia Kelley
Care.com was an online platform designed to match caregivers with individuals seeking care for themselves, others, and pets, through job postings, caregiver profiles, and directories of local day care centers. In March 2019, the Wall Street Journal had just published a... View Details
Keywords: Business Strategy; Corporate Governance; Digital Platforms; Market Design; Emerging Markets; Trust; Technology Industry; United States
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  • 08 Jan 2018
  • Research & Ideas

The Startling Percentage of Financial Advisors with Misconduct Records

favor of the client, criminal cases in which advisors were found guilty, and any firing for cause. The findings are contained in the forthcoming paper The Market for Financial Adviser Misconduct, scheduled to be published in the Journal... View Details
Keywords: by Michael Blanding; Financial Services
  • November–December 2022
  • Article

The Value of Descriptive Analytics: Evidence from Online Retailers

By: Ron Berman and Ayelet Israeli
Does the adoption of descriptive analytics impact online retailer performance, and if so, how? We use the synthetic difference-in-differences method to analyze the staggered adoption of a retail analytics dashboard by more than 1,500 e-commerce websites, and we find an... View Details
Keywords: Descriptive Analytics; Big Data; Synthetic Control; E-commerce; Online Retail; Difference-in-differences; Martech; Internet and the Web; Analytics and Data Science; Performance; Marketing; Retail Industry
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  • January 2011 (Revised June 2011)
  • Case

Intellectual Property Intermediaries

By: Andrei Hagiu
During the past 5 to 10 years, several different intermediation business models have emerged for the intellectual property (IP) market. This note describes the most prominent ones: non-practicing entities (or patent trolls), defensive patent aggregators, online IP... View Details
Keywords: Business Model; Intellectual Property; Auctions; Digital Platforms; Information Technology; Service Industry
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  • 12 Sep 2012
  • Research & Ideas

The Unexpected Link Between Cadavers and Careers

talk to the families of patients who are soon-to-be deceased," says Anteby, who for several years has studied the morality of markets by focusing on legal cadaver commerce in the United States. "There's a lot of discussion in... View Details
Keywords: by Carmen Nobel; Education; Health
  • 29 Jun 2007
  • First Look

First Look: June 29, 2007

When a news item comprises information that is mostly non-verifiable, however, then consumers may care both about opinion and editorials, and a firm's report will contain both these aspects—in which case the View Details
Keywords: Martha Lagace
  • 01 Apr 1998
  • News

Short Takes

values of their managers and the organizational culture they create. In their working paper, "Chinese Corporate Culture, Market Orientation, Innovation, and Firm Performance," HBS professor Rohit DeshpandŽ and John U. Farley, a professor... View Details
Keywords: Garry Emmons and Caroline Chauncey
  • 25 Aug 2014
  • News

The First Five Years: Raymond Hwang (MBA 2010)

unfiltered data: history, symptoms, test results, examination findings, and patient preferences. The surgeon’s job is essentially to distill this diverse information into a diagnosis and treatment plan. In the operating room, the process... View Details
Keywords: Ambulatory Health Care Services; Health, Social Assistance
  • 01 Mar 2015
  • News

Providing an Environment for Ideas to Grow

brand shouldn’t be about erecting barriers to keep consumers out; indeed, growth requires the welcoming of new faces,” concludes HBS marketing professor Anat Keinan in a July 2014 Harvard Business Review article, “How ‘Brand Tourists’ Can... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 01 Mar 2018
  • News

Making Sense of the Modern Startup

at Fidelity Investments to launch a venture aimed at providing analytical information to bond traders. He showed Sahlman his business plan for a company that he was calling Technical Data Corporation. Basically, Parker had figured out a... View Details
Keywords: Jeffrey L. Cruikshank (PMD 51, 1986)
  • 18 Apr 2005
  • Research & Ideas

Tips to Reinvent the Department Store

looking to become what they want to be—as opposed to a series of vendor shops.— Pat Chadwick, Bloomingdale's Alan Barnett, senior vice president of merchandise planning and information systems for Barneys New York, noted that "the... View Details
Keywords: by Julie Jette; Retail
  • 01 Dec 2006
  • News

Faculty Research Online From HBS Working Knowledge

Professor Mihir Desai explains what managers can learn from one unlucky investor’s experience. The Compensation Game Do CEOs deserve “star” compensation? The idea that their pay is driven by the invisible hand of market forces is a myth... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 01 Sep 2010
  • News

Together Again

building green businesses to winning in emerging markets to rethinking business education. For many, the reunion was a family affair, with children and grandchildren participating in a variety of activities tailored to their interests. To... View Details
Keywords: reunion
  • 15 Nov 2016
  • News

Field Course Helps Nascent Entrepreneurs Connect with Customers

Entrepreneurial Sales and Marketing (ESM), a field course that debuted in spring 2016. “To a greater degree than in established firms, marketing and selling in entrepreneurial ventures are linked to product... View Details
  • 01 Dec 1997
  • News

Banking on HBS

'59) RELATED PROFILE: World Banker, James D. Wolfensohn (MBA '59) A key early supporter and informal advisor to Wolfensohn during the intellectual evolution of EDP was former HBS Dean John H. McArthur, an MBA classmate of Wolfensohn's,... View Details
Keywords: Garry Emmons
  • 01 Jun 2011
  • News

Students Start-Ups Tap New HBS Fund

people to work at promising start-ups. Vinamea (Gurvan Rallon and Cornelius Frey, both HBS ’12): A platform that allows people to rent a portion of a vineyard and receive their share of the year’s vintage. Zumper (Anthemos Georgiades, Tom Dye, and Ken Sim, all HBS... View Details
Keywords: awards
  • 01 Sep 2011
  • News

MBA 101: HBS Commencements Pass the Century Mark

Associate Professor Anita Elberse (Strategic Marketing in Creative Industries), Professor Frances Frei (TOM), Senior Lecturer Stephen Kaufman (TOM), Professor Deepak Malhotra (Negotiation), and Professor Paul Marshall (Entrepreneurial... View Details
Keywords: commencement; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Jun 2006
  • News

The Baby Business

families. By viewing this widespread activity through the lens and logic of markets — and daring to define it in terms of supply, demand, and property rights — Spar aims to bring realism and thoughtful public-policy debate to a subject... View Details
Keywords: Garry Emmons; Government; Health, Social Assistance
  • 2014
  • Chapter

The Language of Global Management

By: Tsedal Neeley
Over the last two decades, organizations seeking global expansion have been mandating an English lingua franca, or common language to facilitate global collaboration regardless of the country location of their headquarters. This article explains why stipulating a... View Details
Keywords: Language; Lingua Franca; Networks; Governance; Information Technology; Management; Ethics; Emerging Markets; Innovation and Invention
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  • 01 Jun 2000
  • News

Q & A: Gustavo Herrero

persistent market imperfections -- the WTO has yet to make its mark, and industrialized countries have been slow to dismantle their protectionist schemes -- unemployment and current account deficits continue to be problems in many... View Details
Keywords: Garry Emmons