Publications

September 2021 (Revised February 2022)
Case

Sawiris Foundation: Elevating Education in Egypt

By: Brian Trelstad and Alpana Thapar

Founded in 2001 by the Sawiris family, one of the wealthiest families in Egypt, the Sawiris Foundation for Social Development (SFSD) invested in human capital and provision of basic social services for the most marginalized Egyptians. In 2015, Noura Selim’s (MBA 2013)... View Details

Keywords: Sustainable Development; Social Enterprise; Education; Social Issues; Partners and Partnerships; Growth and Development Strategy; Education Industry; Egypt

November 2010 (Revised April 2011)
Case

WiTricity: Electricity cuts the cord

By: William A. Sahlman and Evan Wade Richardson

Eric Giler, WiTricity CEO, must decide how to grow a company based around an untested but potentially ground-breaking technology for wireless electricity transmission. View Details

Keywords: Business Startups; Entrepreneurship; Technological Innovation; Growth and Development Strategy; Wireless Technology; Electronics Industry

01 Oct 1996
News

"Service-Profit Chain" Links Members of Service Management Unit

years, unit members have studied numerous organizations, ranging from Taco Bell to Intuit, to determine what maximizes profit and growth in service organizations. In so doing, they have formulated a key business dynamic that they term the... View Details

Keywords: Susan Young

01 Dec 2002
News

GE's Jeff Immelt

times like these,” he quipped. “Don't even try to look for clues. For the next two or three years, what you're going to see is more of the same — dramatically slow economic growth.” Health care is one bright spot on the horizon, Immelt noted, as are the View Details

28 Jun 2016
First Look

June 28, 2016

resource endowment explanation. The paper argues that the ecotourism industry was a co-creation of the public, private, and tertiary sectors. While the role of the government and conservation NGOs is acknowledged in the existing... View Details

Keywords: Sean Silverthorne

03 Sep 2013
First Look

First Look: September 3

Netflix and Blockbuster in the DVD rental market and, later, Netflix's subsequent growth (and strategic challenges) in video streaming. The case is set in September 2011, after Netflix announced the unbundling of its DVD rental and... View Details

Keywords: Sean Silverthorne

01 Dec 2007
News

Lighten Up

trade organization, the Outdoor Industry Association. In 1999 GoLite introduced its first line of products. They consisted of Jardine designs to be used together: backpack, sleeping pad and bag, insulated clothing, tent, umbrella, and... View Details

Keywords: Kathryn Jones; Sporting Goods, Hobby, Musical Instrument, and Book Stores; Retail Trade

01 Sep 2008
News

Reality to News Biz: Drop Dead

Good luck with that. Industry fundamentals are corroding so rapidly that they will eat through even the noblest of cross-financing oblige. Newspapers, for one, are seeing the wholesale kneecapping of each ad driver, from classifieds to... View Details

Keywords: Roben Farzad; journalism; Publishing Industries (except Internet); Publishing Industries (except Internet)

December 2018 (Revised October 2020)
Case

Shiseido: Reinvesting in Brand

By: Jill Avery and Nobuo Sato

Shiseido was in the midst of a six year corporate turnaround, trying to reverse the effects of decades of under-investment in R&D and marketing which had led to a cycle of declining customer support and brand value. Would the CEO’s VISION 2020 plan, centered on four... View Details