Theatre And Community - Publications - Faculty & Research

14 Nov 2007
First Look

First Look: November 14, 2007

decision concerns the variety and heterogeneity of languages in their product range. Should a firm propose a single product language to communicate a precise identity, or should it explore different product... View Details

Keywords: Martha Lagace

November 2007
Supplement

Differences at Work: Emily (B)

By: Sandra J. Sucher and Rachel Gordon

In Differences at Work: Emily (B) HBS Case No. 9-408-046 Emily considers whether to file a formal complaint with her Human Resources department about the emails but ultimately decides to confront the culprits herself, beginning by sending an email to one of her... View Details

Keywords: Working Conditions; Interpersonal Communication; Employees; Conflict and Resolution; Communication

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12 Mar 2013
First Look

First Look: March 12

marketers to communicate with consumers in a format that enhances their lives and offers long-term value. Paper: http://hbr.org/2013/03/for-mobile-devices-think-apps-not-ads/ar/1 The Mobile Banking Payment... View Details

Keywords: Sean Silverthorne

26 May 2003
Research & Ideas

What Your Competition is Telling You

guys in any industry are bigger than General Motors, yet that company is benefiting from its competitors in marketing its OnStar navigation and communication system. "Why would GM license OnStar to... View Details

Keywords: by David Stauffer

01 May 2006
What Do You Think?

Who Will Cast a Longer Shadow on the 21st Century: Friedman or Galbraith?

the twenty-first century as the epoch-making era of playing fields becoming more level and opening markets, reducing government control, and spreading lifestyles and products... View Details

Keywords: by James Heskett

19 Jun 2018
Research Event

Has Environmental Sustainability Lost its Relevance?

iPhoto For businesses and other organizations seeking to overcome roadblocks to sustainability over the last few decades, much can be learned from the debates I heard at the recent Harvard Business School conference, Understanding View Details

Keywords: by Geoffrey G. Jones; Energy

22 Dec 2003
Research & Ideas

Why Negotiation is Like Jazz

hours of hard work flow into a piece that none of them has ever heard before and will never hear again. Like jazz, communication is improvisational. Each time you communicate... View Details

Keywords: by Kathleen L. McGinn

04 Oct 2011
First Look

First Look: October 4

this time. Read the paper: http://hbr.org/2011/10/the-cure-for-horrible-bosses/ar/1 Golfing Alone? Corporations, Elites and Nonprofit Growth in 100 American Communities Authors:Christopher Marquis, Gerald F.... View Details

Keywords: Sean Silverthorne

April 2010
Teaching Note

Swire Beverages: Implementing CSR in China

By: Christopher Marquis, Alison Comings and Bobbi Thomason

Teaching Note for [410021]. View Details

Keywords: Corporate Social Responsibility and Impact; Business and Community Relations; Health; Organizational Design; Factories, Labs, and Plants; Business Strategy; Business and Stakeholder Relations; Safety; Natural Environment; Brands and Branding; Interests; Partners and Partnerships; Food and Beverage Industry; China

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03 Jan 2007
First Look

First Look: January 3, 2007

competitive solutions from Microsoft and the open-source community threaten to hinder the company's long-term growth potential. Outlines virtualization technology and the... View Details

Keywords: Sean Silverthorne

24 Sep 2001
Research & Ideas

Why the Internet Doesn’t Change Everything

some remote authorities (the U.S. Federal Communications Commission, the European Commission's DG IV) who claim to be patrolling the area, but everyone knows that their guns are not loaded. For cyberspace, it seems, is a lawless realm, a... View Details

Keywords: by Debora L. Spar

29 Apr 2014
First Look

First Look: April 29

stories (the ability to communicate the data to users), and safety (preparation for severe weather, including using social media). Now he has questions about how much to invest in the declining but still... View Details

Keywords: Sean Silverthorne

21 Jan 2009
First Look

First Look: January 21, 2009

risks they present for brands. The case allows students to grapple with the strategic and tactical decisions that accompany marketing communications strategy and to combine... View Details

Keywords: Martha Lagace

10 Nov 2011
HBS Case

HBS Cases: Making Lincoln Center Cool Again

emphasis on coordinating and communicating with the center's many diverse leaders. "Many nonprofits are led by people who only know programs, not operations," Grossman says. "A key strength of... View Details

Keywords: by Kim Girard; Entertainment & Recreation

01 Mar 2017
Research & Ideas

A Good Thing Happens When Doctors Start Talking to Their Patients

and hospitals are starting to learn these lessons, experimenting with new models of care that emphasize more talking up front. Kaplan mentions Oak Street Health, a network of clinics serving a poor, elderly population in metropolitan... View Details

Keywords: by Michael Blanding; Health

24 Jan 2012
First Look

First Look: Jan. 24

We drew on theories of knowledge-intensive firms, communities of practice, and professional service firms to analyze multiple cases of new practice area creation in management consulting firms. Our... View Details

Keywords: Sean Silverthorne

12 Feb 2007
Lessons from the Classroom

‘UpTick’ Brings Wall Street Pressure to Students

situations in classroom discussion. It's not a bad way to learn, but Coval and colleague Erik Stafford felt the need for a classroom tool that would more effectively communicate the dynamic nature of their... View Details

Keywords: by Julia Hanna; Financial Services; Education

04 May 2009
Research & Ideas

What’s Next for the Big Financial Brands

in the world, way more important than Intel. In any recession, consumers focus closer to home. They become more local and less global in outlook. So these are times of opportunity for the thousands of conservatively run View Details

Keywords: by John Quelch; Banking; Financial Services

19 Mar 2006
Research & Ideas

Do I Dare Say Something?

As every company knows, employees are its greatest resource. It's more than a shame, then, that many workers are either not encouraged or afraid to speak up and communicate ideas at work. Employers are... View Details

Keywords: by Sarah Jane Gilbert