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Show Results For

  • All HBS Web  (4,920)
    • People  (3)
    • News  (743)
    • Research  (3,534)
    • Events  (32)
    • Multimedia  (24)
  • Faculty Publications  (2,388)
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  • 08 Nov 2011
  • First Look

First Look: Nov. 8

industry to measure to what extent waiting-time performance impacts different firms' market shares and price decisions. We report on a large-scale empirical industrial organization study in which the demand... View Details
Keywords: Sean Silverthorne
  • Web

Annual Report 2024 | Harvard Business School

Annual Report 2024 Year in Review Notable progress was made during FY24 in advancing the School’s priorities. Year in Review Key Metrics From the Dean “ The knowledge our faculty generates feeds directly into our classrooms View Details
  • 14 May 2007
  • Research & Ideas

The Key to Managing Stars? Think Team

What contributes to an individual's ability to remain a star? To what extent does past star performance predicate future star performance? And to what extent does a key organizational factor—colleague quality—help or hinder the ability to... View Details
Keywords: by Martha Lagace
  • November 2010 (Revised December 2011)
  • Supplement

Oriflame S.A. (C)

By: David F. Hawkins and Karol Misztal
Notes from Oriflame's 2009 annual report relevant to the assessment of the monetary impact of Oriflame's FX risk management actions. View Details
Keywords: Financial Reporting; Financial Statements; International Accounting; Currency Exchange Rate; Annual Reports; Management Analysis, Tools, and Techniques; Risk Management; Standards; Beauty and Cosmetics Industry
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Hawkins, David F., and Karol Misztal. "Oriflame S.A. (C)." Harvard Business School Supplement 111-052, November 2010. (Revised December 2011.)
  • 15 Sep 2011
  • Research & Ideas

High Ambition Leadership

They instituted an incentive scheme that gave employees a financial stake in the performance of the business. They invested in IT systems and other tools to improve the ability of frontline call-center workers to deliver superior customer... View Details
Keywords: by Martha Lagace
  • 08 Mar 2004
  • Research & Ideas

Secret to Success: Go for “Just Enough”

"Success has always been an American preoccupation, but the definition of success takes on a new urgency today, when every conventional measure of success seems to have a faster burn rate than ever before," say Laura Nash View Details
Keywords: by Laura Nash & Howard Stevenson
  • 01 Jun 2017
  • News

Inbox: From Das’s Desk

research has focused on various aspects of customer management in B2B contexts, including customer selection and portfolio management; managing a spectrum of customer engagements, from transactions to long-term relationships; developing... View Details
Keywords: Das Narayandas
  • 06 Jan 2012
  • Op-Ed

Where Green Corporate Ratings Fail

News Corporation—a multinational media conglomerate that includes BSKYB, Dow Jones, Fox News, 20th Century Fox and Star, among other units—announced earlier this year that it has become climate neutral, meaning that its operations have no... View Details
Keywords: by Michael Toffel & Auden Schendler; Information; Publishing
  • 15 Nov 2011
  • First Look

First Look: November 15

referring users to all manner of other sites, and in light of striking market concentration among search engines. Read the paper: http://www.nls.ac.in/ojs-2.2.3/index.php/IJLT/article/viewFile/92/72 View Details
Keywords: Sean Silverthorne
  • 31 Jul 2012
  • First Look

First Look: July 31

information advantages across delegates and delegators, (2) reports both stocks and flows in the measures of account, and (3) has a mutually... View Details
Keywords: Carmen Nobel
  • 27 Oct 2008
  • Lessons from the Classroom

Achieving Excellence in Nonprofits

an easy part of the picture to measure, and this is one more reason why it is important for organizations to develop clear and measurable outcome goals View Details
Keywords: by Sean Silverthorne
  • 11 Apr 2019
  • Blog Post

Kel Jackson, MBA 2019: "[My Job] Matters. I Didn't Want a Role that Would Box Me In."

his eye on what matters. He says he hasn’t ruled out a future run for office, yet he’s not trying to force history—if he can make a difference in that way, he certainly will. “I’m not measuring success by my title,” he says. “What I hope... View Details
Keywords: Manufacturing
  • 01 Dec 2003
  • Research & Ideas

Sometimes Success Begins at Failure

don't have processes for managing them. A more valuable approach would be to acknowledge the risk of measurement errors in evaluating early-stage projects, and then develop practices for addressing those... View Details
Keywords: by Henry Chesbrough; Health; Pharmaceutical
  • 29 Jun 2010
  • First Look

First Look: June 29

morbidity measures from the Demographic and Health Surveys and health facility based mortality data as reported in the national Health Management Information System. While we... View Details
Keywords: Martha Lagace
  • 09 Feb 2012
  • Sharpening Your Skills

Sharpening Your Skills: Online Marketing

Yelp Factor: Are Consumer Reviews Good for Business? In a new study, Assistant Professor Michael Luca shows just how much restaurant reviews on Yelp affect companies' bottom lines. The more difficult question: Are these ratings reliable as a View Details
Keywords: Re: Multiple Faculty; Technology
  • 01 Jun 2000
  • News

Social Capital Markets: Creating Value in the Nonprofit World

they can assess their ROI. He will also research how others across the country are trying to develop and advance such metrics. "For decades, people have said there is just no way to measure nonprofit value... View Details
Keywords: Anne Kavanagh
  • 31 Aug 2009
  • Research & Ideas

Why Competition May Not Improve Credit Rating Agencies

reserves when investing in bonds of lower ratings. Ratings are also used in private contracts, for example to define the investment objectives of bond mutual funds. Ratings are a concise and well-understood View Details
Keywords: by Martha Lagace; Financial Services
  • 22 Nov 2016
  • First Look

November 22, 2016

16% greater measurement error variance and imply an average performance penalty of 106 to 277 basis points in annual returns. Finally, reduced-form estimates suggest that ineffective View Details
Keywords: Sean Silverthorne
  • 20 Apr 2020
  • Book

Why COVID-19 Raises the Stakes for Healthy Buildings

increase air flow and quality can have dramatic effects on workers. Click HereJohn Macomber and Joseph Allen at a recent Books@Baker event. But the economic benefits don’t stop there. Macomber expects that a... View Details
Keywords: by Kristen Senz; Real Estate; Health
  • 25 Oct 2016
  • First Look

October 25, 2016

companies committed to making positive contributions to health and wellness. Focusing on four interconnected areas of corporate impact, it not only discusses the business imperative of promoting a healthier society View Details
Keywords: Sean Silverthorne
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