Publications

September 2010 (Revised November 2013)
Supplement

Aspen Skiing Company (B)

By: Michael W. Toffel and Stephanie van Sice

Having begun improving the environmental performance of its own operations, Aspen Skiing Company is considering "greening" its supply chain and lobbying for greenhouse gas regulations. A world renowned ski resort vulnerable to global climate change, Aspen's activities... View Details

Keywords: Environmental Sustainability; Supply Chain; Entertainment and Recreation Industry; Sports Industry; Aspen

July 2008 (Revised April 2009)
Case

Advanced Micro Devices: Competing in the Shadow of a Giant (A)

By: Willy C. Shih and Andrew A. King

As the only significant competitor to Intel Corporation in PC microprocessors, Advanced Micro Devices faced daunting investment choices. Not only did it have to fund microprocessor design teams, it also had to fund silicon process R&D, and it faced huge capital... View Details

Keywords: Investment; Operations; Partners and Partnerships; Competitive Strategy; Technology Industry

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September 2006 (Revised October 2007)
Case

BT Plc: The Broadband Revolution (A)

By: Michael L. Tushman, David Kiron and Adam M. Kleinbaum

In early 2003, CEO Ben Verwaayen and Chief Broadband Officer Alison Ritchie of BT Plc. are trying to transform the former British Telecom from a stodgy telephone company into a 21st century broadband company. Their efforts to focus the firm on broadband issues within... View Details

Keywords: Transformation; Innovation and Management; Management Teams; Organizational Change and Adaptation; Organizational Culture; Behavior; Telecommunications Industry; United Kingdom

February 2001 (Revised April 2001)
Case

Merrill Lynch: Integrated Choice (Abridged)

By: F. Warren McFarlan and James Weber

Merrill Lynch, a full-service brokerage firm with $1.5 trillion in client assets, is under attack from both discount and electronic brokerage firms. It responds with Integrated Choice, a suite of products designed to capture clients, from the do-it-yourself investor... View Details

Keywords: Investment Banking; Marketing Strategy; Distribution Channels; Organizational Change and Adaptation; Risk and Uncertainty; Financial Services Industry

November 1999 (Revised February 2000)
Case

Granny's Goodies, Inc.

By: Das Narayandas and Katherine B. Korman

The young entrepreneurs of Granny's Goodies, Inc., a corporate gift package specialist, face the challenge of finding ways to create consistent revenue streams and reduce sales costs. Outside of a few long-term contracts, the two founders have had to work very hard for... View Details

Keywords: Budgets and Budgeting; Customer Relationship Management; Entrepreneurship; Cost Management; Marketing Strategy; Product Design; Problems and Challenges; Sales; Segmentation; Service Industry

14 Nov 2013
News

Ranked and yanked

2020
Working Paper

Global Talent and U.S. Immigration Policy

By: William R. Kerr

Talent is a critical resource for today’s knowledge economy. The United States has benefited substantially from high-skilled migration since the 1970s, especially with respect to innovation and entrepreneurship. This chapter reviews data on these immigrant... View Details

Keywords: Global Talent Flows; Immigration; Policy; Talent and Talent Management; Global Range; United States

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Research - Global

organizers, a natural policy experiment that increased wage inequality among Wisconsin... 2025 Working Paper The Extent and Drivers of Internal Agglomeration of U.S. Multi-Unit Firms By: Juan Alcácer and Jasmina Chauvin This paper... View Details

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Online Business Courses & Certifications | HBS Online

analysis techniques to solve real-world business challenges and drive informed decision-making. 8 weeks, 5 hrs/week Pay by September18 $1,850 Certificate Economics for Managers Professor Bharat Anand Gain economic insights and learn how markets work and View Details

Research Summary

Overview

Paul is primarily interested in studying explainable machine learning (ML), digital transformation, and data science operations. He works on research that explores how stakeholders within organizations can use machine learning to make better decisions. In particular,... View Details

Research Summary

Optimal Contracts under Inequity Aversion with Voluntary Enforcement (with Tilman Borgers)

We analyze contract structure and efficiency in a Moral Hazard model with possibly fairminded agent and principal when the contract is not automatically enforced but this is a voluntary choice by the contracting parties independently. We find that no penalizing... View Details

Research Summary

Technology and Operations Strategy

By: Marco Iansiti

Marco Iansiti studies the evolving nature of strategy, innovation and operations in the modern enterprise. Over the past 20 years, he has researched the processes for technology adoption, development, and integration in hundreds of firms across a wide... View Details

March 2020 (Revised January 2023)
Case

Nadine Vogel: Transforming the Marketplace, Workplace, and Workforce for People with Disabilities

By: Lakshmi Ramarajan, Hannah Riley-Bowles and Michael Norris

In 2019, Nadine Vogel, founder and CEO of Springboard Consulting, a firm that worked with Fortune 500 companies on issues related to disability and their workforce, faced the decision of the best path forward to grow her small company. Should she build more and better... View Details

Keywords: Diversity; Entrepreneurship; Personal Development and Career; Decision Choices and Conditions; Growth and Development Strategy; Product Development; Market Entry and Exit; Consulting Industry; United States; Florida; New York (state, US)

May 2017
Article

Stable and Strategy-Proof Matching with Flexible Allotments

By: John William Hatfield, Scott Duke Kominers and Alexander Westkamp

We introduce a framework of matching with flexible allotments that can be used to model firms with cross-division hiring restrictions. Our framework also allows us to nest some prior models of matching with distributional constraints. Building upon our recent work on... View Details

Keywords: Balance and Stability; Mathematical Methods

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2015
Working Paper

Misconduct in Financial Services: Differences across Organizations

By: Jennifer Brown and Dylan Minor

We examine misconduct in financial services. We propose a theory in which experts extract surplus based on the value of their firm's brand and their own skills. Using sales complaint data for insurance agents, we find that agents working exclusively for large branded... View Details

Keywords: Ethics; Insurance; Sales; Financial Services Industry; Insurance Industry

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October 2009 (Revised November 2011)
Case

Citigroup-Wachovia-Wells Fargo

By: Guhan Subramanian and Nithyasri Sharma

In late September 2008, amidst the spiraling financial crisis, many firms on Wall Street were in a precarious position. One such institution was Wachovia, which entered acquisition talks with Citigroup and Wells Fargo. This case describes the development of these... View Details

Keywords: Mergers and Acquisitions; Financial Crisis; Insolvency and Bankruptcy; Governing Rules, Regulations, and Reforms; Governing and Advisory Boards; Managerial Roles; Banking Industry; United States

August 1996 (Revised January 1999)
Background Note

Achieving and Sustaining Superior Profits

A basic premise of strategy is that superior profits occur when a corporation secures favorable positions in attractive industries, and pursues economies of scope across business units. This note draws on research that documents the importance of industry, positioning,... View Details

Keywords: Competition; Profit

November 1995 (Revised February 1996)
Case

Arthur D. Little, Inc.

By: David A. Garvin and Sanjay Bhatnagar

Charlie LeMantia, the president and CEO of Arthur D. Little (ADL), a leading consulting firm, is trying to decide whether the firm has a complete and effective corporate strategy. The case traces ADL's history, its rise to prominence and subsequent decline, and... View Details

Keywords: Management; Management Practices and Processes; Corporate Strategy; Business or Company Management