Competency and Skills - Publications - Faculty & Research

01 Sep 2021
Op-Ed

How Women Can Learn from Even Biased Feedback

well or poorly, and identifying areas or skills to keep developing. By the time she read her annual performance review, she could concentrate on elements that she had already reflected on, thus making the... View Details

Keywords: by Francesca Gino

01 Sep 2006
What Do You Think?

Are We Ready for Self-Management?

may work well when team sizes are small and there are limited personality conflicts." Ashutosh Tiwari, while questioning whether self-management could "prove its effectiveness in the long run," concluded that it might work... View Details

Keywords: by James Heskett

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Alumni Engagement | Social Enterprise | Harvard Business School

HBS OnBoard To inspire and support alumni serving on nonprofit boards The OnBoard program was created to develop alumni leadership skills critical for modern governance. OnBoard consists of virtual... View Details

11 Mar 2024
Blog Post

A Day in the Life: Ben Hsieh

Korea, they also concentrated money and power, leading to some serious problems for today’s South Koreans. Once again, there are plenty of competing viewpoints on whether government’s interventions helped or... View Details

08 Mar 2022
Blog Post

Recalling My First Cold Call: A Conversation with Second-Year Students

are in a leadership role, or any role where your input is required, you will be asked things that you might not be prepared for. Once you have the skill of gracefully and factually answering unexpected... View Details

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The Gift of Global Talent

Research Research The Gift of Global Talent: How Migration Shapes Business, Economy & Society By: William R. Kerr By: William R. Kerr The global race for talent is on, with countries and businesses competing... View Details

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From C-Suite to CEO - Alumni

for you, the next phase is building your core competencies to position yourself for consideration. Specifically, you will need to demonstrate general management and cross-functional leadership View Details

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Nonprofit Board Service - Alumni

Resources HBS OnBoard is a program from the HBS Social Enterprise Initiative designed to inspire and support alumni serving on nonprofit boards. Program sessions focus on the leadership skills needed for the... View Details

16 Dec 2021
Blog Post

African American Student Union Spotlight on STEM

It takes time, but the barriers to entry can be overcome! How have you been able to bring your STEM background and skill set to the HBS classroom? Businesses are often driven by understanding the end-to-end... View Details

13 Jun 2019
Blog Post

Expanding My Worldview Through FIELD Global Immersion

companies to expand their brands. FGI teaches you how to grab a blank sheet of paper and innovate in the globally competitive 21st century economy. You will exercise your leadership skills View Details

2009
Chapter

Creating Superior Customer Value in a Connected World

By: Ranjay Gulati

"In the early twenty-first century, customers are more demanding than ever, and difficult economic times make them all the more so. As customers tighten their wallets and increase their demands, firms face greater pressure to provide superior customer value. Reducing... View Details

Keywords: Customer Satisfaction; Customer Value and Value Chain; Consumer Behavior; Product Design; Social and Collaborative Networks; Value Creation

Citation

03 Mar 2003
Research & Ideas

Top Ten Legal Mistakes Made by Entrepreneurs

their agreements with the current employer and their knowledge of trade secrets. The law is clear that if someone is currently working for a company, particularly if her or she is a key employee, they cannot operate a View Details

Keywords: by Staff

30 May 2023
Research & Ideas

Can AI Predict Whether Shoppers Would Pick Crest or Colgate?

working paper, and Israeli says the team has already received positive feedback from market researchers in the field who are beginning to explore the use to some of their methods. “There’s a really special type of View Details

Keywords: by Kristen Senz

25 Apr 2007
Research & Ideas

Feeling Stuck? Getting Past Impasse

and suddenly old doubts emerge. "You never really were top at that and now it's really showing up." If it's a personal situation it may be old feelings of anger, shame, self-doubt. It's not just a... View Details

Keywords: by Martha Lagace

30 Jun 2023
Blog Post

Finding Pride

years. Last October, I was in the hospital for a few weeks, and Bob would come every afternoon to spend the day with me. I’d introduce him around as my husband; no one batted an eye. I never imagined we’d see this happen. —Paul Raeder... View Details

16 Apr 2019
Blog Post

How Being an Introvert Influenced My Business School Experience

bolster important communication skills and build up a base level of confidence needed to address large audiences, a valuable “real world” skill. Given that as an introvert I prefer a slower pace View Details

06 May 2021
HBS Case

How Four Women Made Miami More Equitable for Startups

deficiencies—for example, that they lacked skills or were objects of charity, and also that they were not to be taken seriously as tech innovators. After establishing Code Fever’s Urban Innovation Lab in... View Details

Keywords: by Carolyn DiPaolo

14 Jan 2019
Op-Ed

These 4 CEOs Created a New Standard of Leadership

financial strength, increasing annual revenues to $12 billion while reducing costs. A $3.6 billion fundraising campaign further strengthened its balance sheet. With the help of a skilled team of physician leaders View Details

Keywords: by Bill George; Health; Banking; Food & Beverage; Consumer Products

19 Oct 2016
HBS Seminar

Luís Cabral, NYU Stern School of Business

22 Apr 2019
Research & Ideas

Why Salespeople Struggle at Leading

important, but the research tells us that good coaching and performance reviews actually have a bigger impact on performance, and this is a tangible skill that managers can be... View Details

Keywords: by Dina Gerdeman

Publications