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- All HBS Web
(7,119)
- People (1)
- News (2,520)
- Research (3,675)
- Events (51)
- Multimedia (75)
- Faculty Publications (2,671)
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- May 2011 (Revised March 2013)
- Supplement
Marshall & Gordon: Designing an Effective Compensation System (B)
By: Heidi K. Gardner and Kerry Herman
CEO Kelly Browne wrestles with the design and roll-out of a new compensation system to promote the collaboration necessary for supporting her firm's new strategy. Marshall Gordon International, a global public relations (PR) firm, has recently expanded its service... View Details
Keywords: Globalization; Executive Compensation; Management; Organizational Culture; Performance; Groups and Teams; Behavior; Corporate Strategy; System
Gardner, Heidi K., and Kerry Herman. "Marshall & Gordon: Designing an Effective Compensation System (B)." Harvard Business School Supplement 411-099, May 2011. (Revised March 2013.)
- 2010
- Working Paper
Quality Provision, Expected Firm Altruism and Brand Extensions
By: Julio J. Rotemberg
This paper studies quality choice in a model where consumers expect firms to act altruistically. It is shown that, under plausible assumptions regarding this altruism and the reaction of consumers to firms that demonstrate insufficient altruism, existing firms (or... View Details
Keywords: Brands and Branding; Consumer Behavior; Product Development; Corporate Social Responsibility and Impact; Quality; Mathematical Methods
Rotemberg, Julio J. "Quality Provision, Expected Firm Altruism and Brand Extensions." NBER Working Paper Series, No. 15635, January 2010.
- 2008
- Working Paper
The Ontological Foundations of Leadership and Performance: Being a Leader, and the Effective Exercise of Leadership, A New Model
By: Werner Erhard, Michael C. Jensen, Steve Zaffron and Kari L. Granger
This paper is the (pre-course) introduction document to an experimental course developed by the authors and taught at the U. of Rochester Simon School of Business. The intention of the course is to leave the participants actually being leaders and being able to... View Details
- August 2006
- Background Note
Analyzing Work Groups
By: Linda A. Hill and Michel Anteby
Work groups are the building blocks of organizations. They are found in all areas of an organization, from research and development to customer service, and at all levels, from the executive suite to the factory floor. Some are incredibly successful, while others are... View Details
Keywords: Framework; Leadership Style; Service Operations; Organizational Culture; Performance Effectiveness; Groups and Teams; Research and Development; Behavior
Hill, Linda A., and Michel Anteby. "Analyzing Work Groups." Harvard Business School Background Note 407-032, August 2006.
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
each retailer? This complexity might lead to less price transparency for shoppers and result in more monopolistic behavior by retailers. In this case the regulator might have to step in to ensure shopper interests are guaranteed through... View Details
- 01 Feb 2011
- First Look
First Look: Feb. 1
concurrent trades in these stocks by continuing fund managers. This behavior is observed regardless of fund characteristics and is stronger when new managers are external hires. The tendency of continuing fund managers to hold on to... View Details
- 17 Dec 2020
- Research & Ideas
The 10 Most Popular Stories of 2020
Values, and Damages Great Companies Performance hacking means overzealous advocacy of positive interpretations to the point of detachment from actuals. In business as in research there are strong incentives for it, but if behaviors are... View Details
Keywords: by Dina Gerdeman
- 03 Feb 2003
- What Do You Think?
Can Business Schools Teach the Craft of Getting Things Done?
more "first-person learning...[as opposed to]...third-person discussion [that] doesn't produce behavior change," Audrey Hansen's argument for "more coursework in such areas as project management," Nancy Pluzdrak's... View Details
Keywords: by James Heskett
- 06 Nov 2000
- What Do You Think?
Succession at GE: What’s Next?
has instilled in GE's management—speed, simplicity, self-confidence, and boundarylessness—are uniquely suited to the preparation of a successor who can take GE in new directions under the umbrella of the same set of values and the View Details
Keywords: by James Heskett
- 18 Sep 2000
- Research & Ideas
Getting It Done: Improving Nonprofit Performance
available during organizational development, and the conditions of its acquisition that all work together to create a powerful influence on management behavior and organizational culture." It is therefore imperative, Grossman argues, that... View Details
Keywords: by James E. Aisner
- 11 Feb 2014
- First Look
First Look: February 11
http://people.hbs.edu/mluca/Papers%20on%20RIS/Land%20Reform.pdf August 2013 Psychological Science Evil Genius? How Dishonesty Can Lead to Greater Creativity By: Gino, F., and S. Wiltermuth Abstract—We propose that dishonest and creative View Details
Keywords: Sean Silverthorne
- March 2014
- Teaching Note
Uptake of Rapid Diagnostic Tests: A Development Challenge
By: Nava Ashraf, Andrew Boozary and Kristin Johnson
Keywords: Developing Countries and Economies; Health Pandemics; Technology; Health Care and Treatment; Policy; Behavior; Prejudice and Bias; Zambia
Ashraf, Nava, Andrew Boozary, and Kristin Johnson. "Uptake of Rapid Diagnostic Tests: A Development Challenge." Harvard Business School Teaching Note 914-042, March 2014.
- 19 Apr 2016
- First Look
April 19, 2016
employee learning into changes in individual and organization behavior or improved financial performance. Put simply, companies are not getting the return they expect on their investment in training and education. By investing in training... View Details
Keywords: Sean Silverthorne
- 20 Jun 2012
- Lessons from the Classroom
Teaching Leadership: What We Know
Leadership: Advancing the Field By Scott A. Snook, Nitin Nohria, and Rakesh Khurana It has been more than twenty-five years since a handful of intrepid associates in West Point's Department of Behavioral Sciences and Leadership published... View Details
- 16 Dec 2002
- Lessons from the Classroom
Marrying Distance and Classroom Education
sociology. So we're far removed from the basics. Human behavior doesn't change that much, whereas business models change if you blink. So, I think the place for simulation also is closest to where the knowledge, the investment, can be... View Details
Keywords: by Sean Silverthorne
- 24 Oct 2024
- Research & Ideas
With Millions of Workers Juggling Caregiving, Employers Need to Rethink Support
customers, don’t always jibe with the cadence of care. We can see this in things like work schedule. If I have a child with a chronic condition, anything from severe asthma to a behavioral issue, stuff happens. And if I have to go see the... View Details
Keywords: by Christine Pazzanese, Harvard Gazette
- March 2015
- Teaching Note
CVS Health: Promoting Drug Adherence
Email mking@hbs.edu for a courtesy copy.
This Teaching Note explains the theory of the case and teaching plan for the case: CVS Health: Promoting Drug Adherence (515010). The case finds Helena Foulkes, Executive... View Details
This Teaching Note explains the theory of the case and teaching plan for the case: CVS Health: Promoting Drug Adherence (515010). The case finds Helena Foulkes, Executive... View Details
Keywords: Medication Adherence; Affordable Care Act (ACA); Marketing Strategy; Communication Strategy; Customer Value and Value Chain; Decisions; Health Care and Treatment; Goals and Objectives; Resource Allocation; Marketing Communications; Consumer Behavior; Measurement and Metrics; Service Delivery; Behavior; Motivation and Incentives; Social Issues; Information Technology; Value Creation; Health Industry; Pharmaceutical Industry; Insurance Industry; Public Relations Industry; Retail Industry; United States
John, Leslie, John Quelch, and Robert Huckman. "CVS Health: Promoting Drug Adherence." Harvard Business School Teaching Note 515-086, March 2015. (Email mking@hbs.edu for a courtesy copy.)
- August 2006
- Article
Investor Sentiment and the Cross Section of Stock Returns
By: Malcolm Baker and Jeffrey Wurgler
We examine how investor sentiment affects the cross-section of stock returns. Theory predicts that a broad wave of sentiment will disproportionately affect stocks whose valuations are highly subjective and are difficult to arbitrage. We test this prediction by... View Details
Keywords: Behavioral Finance; Stocks; Investment Return; Forecasting and Prediction; Motivation and Incentives; Risk and Uncertainty; Volatility
Baker, Malcolm, and Jeffrey Wurgler. "Investor Sentiment and the Cross Section of Stock Returns." Journal of Finance 61, no. 4 (August 2006): 1645–1680.
- 11 Dec 2020
- Research & Ideas
Economic Jitters Push Pandemic Job Seekers to Big Companies, Not Startups
change,” he says. “So changes in behavior were driven mostly by changing beliefs or changing expectations of the job seekers.” Using cash to weather a talent drought So, what’s a job seeker with dreams of working for a startup to do?... View Details
Keywords: by Rachel Layne
- 07 Nov 2016
- Research & Ideas
Corporate Tax Strategies Mirror Personal Returns of Top Execs
were tax-minded based on their personal actions before the 8.8 percent increase took effect. Pérez Cavazos and Silva used the Execucomp database and SEC Form 4 filings to examine the positions and behavior of the top five executives of... View Details
Keywords: by Roberta Holland