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  • All HBS Web  (6,318)
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← Page 173 of 6,318 Results →
  • November 1990 (Revised November 1991)
  • Case

Apple Computer (B): Managing Morale and Corporate Culture

Explores how the human resource function at Apple Computer can best support the company's strategy. Analyzes the culture and morale at Apple. Apple has a very unique culture. Moreover, morale within the company is at a low. The culture is powerful in aiding the company... View Details
Keywords: Attitudes; Organizational Culture; Employees; Business Strategy; Computer Industry; United States
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Gibbs, Michael J. "Apple Computer (B): Managing Morale and Corporate Culture." Harvard Business School Case 491-041, November 1990. (Revised November 1991.)
  • August 1996 (Revised February 2000)
  • Exercise

Decision-Making Exercise (C)

By: David A. Garvin and Michael Roberto
Provides questionnaires so students can compare their experiences with different decison-making processes. Students read "Growing Pains," a Harvard Business Review (HBR) case study, and then work in teams to come up with recommendations using a consensus approach to... View Details
Keywords: Conflict Management; Decision Making; Management Skills
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Garvin, David A., and Michael Roberto. "Decision-Making Exercise (C)." Harvard Business School Exercise 397-033, August 1996. (Revised February 2000.)
  • 2003
  • Chapter

The Benefits of Verifying Diverse Identities for Group Performance

By: J. Polzer, W. Swann and L. Milton
Keywords: Groups and Teams; Identity; Performance Evaluation; Diversity
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Polzer, J., W. Swann, and L. Milton. "The Benefits of Verifying Diverse Identities for Group Performance." In Research on Managing Groups and Teams: Identity Issues in Groups. Vol. 5, edited by M. Neale, E. Mannix, and J. Polzer. Stamford, CT: JAI Press, 2003.
  • July 2003
  • Article

Probabilistic Representation of Complexity

By: Nabil I Al-Najjar, Ramon Casadesus-Masanell and Emre Ozdenoren
We study individuals' behavior in an environment that is deterministic, but too complex to permit tractable deterministic representation. Under mild conditions, behavior is represented by a unique probabilistic model in which the agent's inability to think through all... View Details
Keywords: Complexity; Behavior; Problems and Challenges; Risk and Uncertainty; Planning
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Al-Najjar, Nabil I., Ramon Casadesus-Masanell, and Emre Ozdenoren. "Probabilistic Representation of Complexity." Journal of Economic Theory 111, no. 1 (July 2003): 49–87.
  • 01 Jun 2024
  • News

Action Plan: Role-Play

When you encounter the phrase private investigator, chances are good the character you conjure up in your mind doesn’t resemble Sarah Carson (MBA 1971). So much the better for Carson, whose work has often required convincing people she was a small-business employee... View Details
Keywords: Christine Speer Lejeune; photo by Christina Gandolfo; detective; private investigator; undercover; acting
  • 02 Apr 2012
  • Research & Ideas

Do Online Dating Platforms Help Those Who Need Them Most?

Over the past decade, socially-focused websites have attracted hundreds of millions of users and changed the social fabric in fundamental ways. The likes of eHarmony and Match.com enable us meet new people. Platforms including Facebook, Path, and Zynga help us... View Details
Keywords: by Carmen Nobel; Technology
  • 02 Sep 2008
  • Research & Ideas

Indulgence vs. Regret: Investing in Future Memories

We all know the moral of Aesop's fable about the industrious ant and the fun-loving grasshopper: Work now and save for the future, or else regret the consequences. And who hasn't been confronted with a similar dilemma? You know you should work late to finish that... View Details
Keywords: by Julia Hanna
  • October 17, 2023
  • Article

10 Emotions That Are Undervalued in the Workplace

By: Frances X. Frei and Anne Morriss
In their new book, Move Fast and Fix Things, Frances Frei and Anne Morriss outline five strategies to help leaders tackle their hardest problems and quickly make change. Their fourth strategy is about telling a compelling story about the change you need to... View Details
Keywords: Emotions; Organizational Change and Adaptation; Business or Company Management; Leading Change
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Frei, Frances X., and Anne Morriss. "10 Emotions That Are Undervalued in the Workplace." Harvard Business Review (website) (October 17, 2023).
  • May–June 2024
  • Article

Setting Gendered Expectations? Recruiter Outreach Bias in Online Tech Training Programs

By: Jacqueline N. Lane, Karim R. Lakhani and Roberto Fernandez
Competence development in digital technologies, analytics, and artificial intelligence is increasingly important to all types of organizations and their workforce. Universities and corporations are investing heavily in developing training programs, at all tenure... View Details
Keywords: Prejudice and Bias; Gender; Training; Recruitment; Personal Development and Career
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Lane, Jacqueline N., Karim R. Lakhani, and Roberto Fernandez. "Setting Gendered Expectations? Recruiter Outreach Bias in Online Tech Training Programs." Organization Science 35, no. 3 (May–June 2024): 911–927.
  • September 10, 2014
  • Article

Getting Cross-Cultural Teamwork Right

By: Tsedal Neeley
People struggle with global teamwork, even though it’s essential to success in multinational firms. Despite their efforts to nimbly manage differences in time zones, cultures, and languages, cross-border collaborators often fail to reach shared understanding or common... View Details
Keywords: Groups and Teams; Globalized Firms and Management; Conflict Management
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Neeley, Tsedal. "Getting Cross-Cultural Teamwork Right." Harvard Business Review (website) (September 10, 2014).
  • March 1, 2023
  • Editorial

To Overcome Resistance to DEI, Understand What’s Driving It

By: Eric Shuman, Eric Knowles and Amit Goldenberg
Employees often resist DEI initiatives, which of course hinders their effectiveness. The authors—experts in the resistance to social-change efforts—write that the key to overcoming resistance to any effort is figuring out why people are resisting. When it comes to DEI... View Details
Keywords: Diversity; Conflict and Resolution; Corporate Social Responsibility and Impact; Employees
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Shuman, Eric, Eric Knowles, and Amit Goldenberg. "To Overcome Resistance to DEI, Understand What’s Driving It." Harvard Business Review (website) (March 1, 2023).
  • October 2022
  • Article

A Structural Model of Organizational Buying for Business-to-Business Markets: Innovation Adoption with Share-of-Wallet Contracts

By: Navid Mojir and K. Sudhir
The paper develops the first structural model of organizational buying to study innovation diffusion in a B2B market. Our model is particularly applicable for routinized exchange relationships, whereby centralized buyers periodically evaluate and choose contracts,... View Details
Keywords: Organizational Buying Behavior; Healthcare Marketing; B2B Markets; B2B Innovation; New Product Diffusion; New Product Adoption; Organizations; Acquisition; Behavior; Health Care and Treatment; Marketing; Innovation and Invention
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Mojir, Navid, and K. Sudhir. "A Structural Model of Organizational Buying for Business-to-Business Markets: Innovation Adoption with Share-of-Wallet Contracts." Journal of Marketing Research (JMR) 59, no. 5 (October 2022): 883–907.
  • August 2022
  • Article

The Bulletproof Glass Effect: Unintended Consequences of Privacy Notices

By: Aaron R. Brough, David A. Norton, Shannon L. Sciarappa and Leslie K. John
Drawing from a content analysis of publicly traded companies’ privacy notices, a survey of managers, a field study, and five online experiments, this research investigates how consumers respond to privacy notices. A privacy notice, by placing legally enforceable limits... View Details
Keywords: Choice; Purchase Intent; Privacy; Privacy Notices; Warnings; Assurances; Information Disclosure; Trust; Consumer Behavior; Spending; Decisions; Information; Communication
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Brough, Aaron R., David A. Norton, Shannon L. Sciarappa, and Leslie K. John. "The Bulletproof Glass Effect: Unintended Consequences of Privacy Notices." Journal of Marketing Research (JMR) 59, no. 4 (August 2022): 739–754.
  • January 2021 (Revised March 2022)
  • Teaching Note

Ureed.com: The Marketplace for Language

By: Ashley V. Whillans
This case explores the growth of Ureed, an online marketplace for translation services that is powered by a workforce consisting of remote freelancers who are based in the United Arab Emirates. Nour Al Hassan, the founder and CEO faced the challenge of how best to... View Details
Keywords: Language Translation; Freelancers; Remote Work; Entrepreneurship; Human Resources; Management; Motivation and Incentives; Job Design and Levels
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Whillans, Ashley V. "Ureed.com: The Marketplace for Language." Harvard Business School Teaching Note 921-028, January 2021. (Revised March 2022.)
  • October 2017
  • Case

Still Leading (B10): Louis Gossett Jr.— A New Role Erasing Racism

By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone
Louis (Lou) Gossett Jr.’s exemplary life included a groundbreaking career in entertainment and a bold and audacious goal to erase racism. From the Broadway stage to television and the movie screen, Gossett earned major accolades in his field, notably becoming the first... View Details
Keywords: Leadership; Advanced Leadership Initiative; Advanced Leadership; Change; Transition; Entrepreneurship; Social Entrepreneurship; Philanthropy and Charitable Giving; Prejudice and Bias
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Kanter, Rosabeth Moss, and Ai-Ling Jamila Malone. "Still Leading (B10): Louis Gossett Jr.— A New Role Erasing Racism." Harvard Business School Case 318-053, October 2017.
  • May 2016
  • Article

Transformation of Health Care—Perspectives of Opinion Leaders

By: Joanne Disch, Thomas W. Feeley, Diana J. Mason, Richard L. Schilsky, Ellen L. Stovall and Shelley Fuld Nasso
"What Health System Transformations Do You Believe Are Necessary for the Future of Health Care?" We need to transform to a true value-based health care delivery system. That means organizing care around medical conditions, not simply around hospitals and doctors. We... View Details
Keywords: Perspective; Health Disorders; Performance Improvement; Health Care and Treatment; Transformation; Health Industry
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Disch, Joanne, Thomas W. Feeley, Diana J. Mason, Richard L. Schilsky, Ellen L. Stovall, and Shelley Fuld Nasso. "Transformation of Health Care—Perspectives of Opinion Leaders." Seminars in Oncology Nursing 32, no. 2 (May 2016): 172–182.
  • February 2016
  • Article

Unearned Status Gain: Evidence from a Global Language Mandate

By: Tsedal Neeley and Tracy Dumas
Theories of status rarely address unearned status gain—an unexpected and unsolicited increase in relative standing, prestige, or worth, attained not through individual effort or achievement, but from a shift in organizationally valued characteristics. We build theory... View Details
Keywords: Status and Position; Equality and Inequality; Spoken Communication; Organizations; Japan; United States
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Neeley, Tsedal, and Tracy Dumas. "Unearned Status Gain: Evidence from a Global Language Mandate." Academy of Management Journal 59, no. 1 (February 2016): 14–43.
  • March 2012
  • Article

Fixing What's Wrong with U. S. Politics

By: David A. Moss
In America today there's a growing sense that the political system is broken and that its ineffectiveness is a major threat to U.S. competitiveness. Why do so many think the political system is not working? Research shows that in Congress, Republicans and Democrats are... View Details
Keywords: Government and Politics; System; Conflict Management; Performance Productivity; Policy; Public Administration Industry; United States
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Moss, David A. "Fixing What's Wrong with U. S. Politics." Harvard Business Review 90, no. 3 (March 2012).
  • 2011
  • Chapter

Explaining the Loss of Community: Competing Logics and Institutional Change in the U.S. Banking Industry

By: Christopher Marquis, Zhi Huang and Juan Almandoz
Keywords: Banks and Banking; Organizational Change and Adaptation; Conflict and Resolution; Banking Industry; United States
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Marquis, Christopher, Zhi Huang, and Juan Almandoz. "Explaining the Loss of Community: Competing Logics and Institutional Change in the U.S. Banking Industry." In Communities and Organizations. Vol. 33, edited by Christopher Marquis, Michael Lounsbury, and Royston Greenwood. Research in the Sociology of Organizations. Emerald Group Publishing, 2011.
  • April 2011
  • Teaching Note

Cork'd: Building a Social Network for Wine Lovers (TN)

Teaching Note for 911026. View Details
Keywords: Social and Collaborative Networks; Internet and the Web; Competitive Strategy; Web Services Industry; Food and Beverage Industry
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Coles, Peter A. "Cork'd: Building a Social Network for Wine Lovers (TN)." Harvard Business School Teaching Note 911-064, April 2011.
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