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  • All HBS Web  (6,732)
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  • 10 Mar 2009
  • First Look

First Look: March 10, 2009

or beat key benchmarks. This paper examines this hypothesis by testing how different types of marketing expenditures are used to boost earnings for a durable commodity consumer product which can be easily stockpiled by end-consumers as... View Details
Keywords: Martha Lagace
  • 22 May 2020
  • In Practice

Post-COVID Health Care: More Screens, Less Red Tape?

apps for frontline employees to contain the pandemic. The experience will like reshape the entire health care industry for years to come. We asked faculty members affiliated with the Health Care Initiative... View Details
Keywords: by Danielle Kost
  • 22 Dec 2003
  • Research & Ideas

Why Negotiation is Like Jazz

the issues nominally up for negotiation. You've probably been involved in more relationship-building negotiations than you might think. Sometimes, in the course of your career, it's more important to work on View Details
Keywords: by Kathleen L. McGinn
  • 13 Jan 2016
  • Research & Ideas

The Problem with Productivity of Multi-Ethnic Teams

conduct a similar experiment in which researchers intervene in the middle to offer space for teammates to have conversation and air differences in order to see if that could improve performance and mitigate... View Details
Keywords: by Michael Blanding
  • 16 Sep 2015
  • Research & Ideas

Can Applied Economics Save Homeless Puppies?

coming from. Yet, about 3 million dogs and cats are killed every year because they don’t get homes, so there’s clearly room for improvement in matching pets with families.” THE BIRTH OF WAGAROO Exley has... View Details
Keywords: by Carmen Nobel; Retail
  • 01 Mar 2004
  • Lessons from the Classroom

Mission to Mars: It Really Is Rocket Science

In a recent case study, professor Alan MacCormack and research associate Jay Wynn swung for the moon—Mars, actually. After two high-profile missions to Mars failed in 2000, MacCormack wanted to understand the organizational and procedural... View Details
Keywords: by Sean Silverthorne
  • 03 Jun 2002
  • What Do You Think?

Are We Entering an Era of European Management Leadership?

Summing Up Readers of this month's column agree that there are marked differences in the social environment for management in Europe and the United States. In some parts of Europe, at least, they foster management policies that may... View Details
Keywords: by James Heskett
  • 29 Jun 2010
  • First Look

First Look: June 29

boundaries. We then examine the evidence, using a unique dataset to construct firm-level indexes of vertical integration for a large set of countries. In line with the predictions of our model, we obtain three main results. First, higher... View Details
Keywords: Martha Lagace
  • 26 Apr 2011
  • First Look

First Look: April 26

unchanged. We find that CLV availability resulted in a significant shift in attention towards the more profitable client segments (the weight of the top segment in the portfolio of customers increases from 26% to 34%), but we do not find evidence of View Details
Keywords: Sean Silverthorne
  • 02 Nov 2016
  • What Do You Think?

Are Employees Becoming Job 'Renters' Instead of 'Owners'?

and I have researched and written about. In our work, we found that an “owner”—either a loyal employee or customer who takes responsibility for improving relationships, products, and processes as well as... View Details
Keywords: by James Heskett
  • 02 Dec 2015
  • What Do You Think?

What Will It Take to Achieve Gender Equality in Leadership?

inequality is costing the global economy $12 trillion annually, with North America accounting for 25 percent of that total followed by China’s 20-plus percent. If diversity and gender equality have so much potential View Details
Keywords: by James Heskett
  • 14 Nov 2006
  • First Look

First Look: November 14, 2006

improvement, and holding people accountable for results. The authors propose a holistic framework that district leaders can use to develop an improvement strategy and build coherent organizations to... View Details
Keywords: Sean Silverthorne
  • 12 Sep 2012
  • Research & Ideas

The Unexpected Link Between Cadavers and Careers

initiate the contact with the program by asking for an enrollment sheet, but then would go on to request an additional sheet for the other spouse to enroll." Seeking to help donation programs View Details
Keywords: by Carmen Nobel; Education; Health
  • 16 Sep 2014
  • Research & Ideas

Has Apple Reinvented the Watch?

product's projected launch date next year). Will the Apple Watch reinvent wearables the way the iPhone did smartphones? What do those inside the watch industry think of it? For answers, we turned to Harvard Business School Assistant... View Details
Keywords: Re: Ryan L. Raffaelli; Electronics; Retail; Health
  • 04 Jun 2014
  • What Do You Think?

Does Internet Technology Threaten Brand Loyalty?

some people will always need references such as brands. Others will be more adventurous, enjoying the search for new features. "At the core of human behaviour is human biology and that will not change because of information... View Details
Keywords: by James Heskett; Advertising; Consumer Products; Technology
  • 30 Apr 2001
  • Research & Ideas

Entering the Age of Alliances

The Faces Of Collaboration These alliances do not require grandiose strategic plans; patience and perseverance are often sufficient to turn small beginnings into significant strategic alliances. Consider, for example, the relationship... View Details
Keywords: by James Austin
  • 19 Feb 2019
  • First Look

New Research and Ideas, February 19, 2019

than prescriptions picked up at a pharmacy. Nevertheless, when home delivery is offered on an opt-in basis, the take-up rate is only 6%. We study a program that makes active choice of either home delivery or pharmacy pick-up a requirement View Details
Keywords: Sean Silverthorne
  • 12 Oct 1999
  • Research & Ideas

Rapid Response: Inside the Retailing Revolution

sales. With the resulting improvements in demand forecasting and production planning and practices, inventory management for both the retailer and the manufacturer has become much more of a science. Since... View Details
Keywords: by James E. Aisner; Apparel & Accessories; Fashion; Consumer Products; Manufacturing; Retail
  • 25 Jan 2012
  • Research & Ideas

A Few Firms Have Outsized Influence in D.C.

firms to register not only how much money they spend on lobbying, but also what particular issues they address. The database has improved over time, to the point where it is useful as a research tool. The results are reported in their... View Details
Keywords: by Michael Blanding
  • 05 Dec 2005
  • What Do You Think?

Is Growth Good?

growth targeted. In fact, many kinds of growth offer great returns while requiring little or none of the world’s resources, therefore having seemingly few limits. Fran Henry makes the case for economic growth when she says,... View Details
Keywords: by James Heskett
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