Publications

23 Oct 2019
News

Hands-on Simulations Complement the Case Method

participate in two simulations in the required Technology and Operations Management (TOM) course. The “Shad Exercise” provides a sense of the challenges of managing a complex process. In View Details

Keywords: Educational Innovation

05 Jun 2014
Research & Ideas

Fixing the ‘I Hate Work’ Blues

highly bureaucratic, multilayered organizations that companies are using to execute their plans. There is so much pressure to realize short-term results that middle managers are consumed by making this month's numbers rather than building... View Details

Keywords: by Bill George

15 Sep 2003
Research & Ideas

The Lessons of New-Market Disruption

Kittyhawk team had to weigh its market options: Sell the disk drive to DMD's existing customers, who were manufacturing increasingly portable computing devices, or explore emerging opportunities elsewhere. A leading video game... View Details

Keywords: by Clark Gilbert; Technology

01 Jun 2014
News

Alumni and Faculty Books for June 2014

exercises, and practices that have helped managers gain the skills, courage, and confidence to lead. College Sports Traditions: Picking Up Butch, Silent Night, and Hundreds of Others by Stan Beck (PMD 64, 1992) and Jack Wilkinson... View Details

January 2008
Teaching Note

Pilgrim Bank (A): Statistics Review with Data Desk

By: Frances X. Frei

Teaching Note for 602104. View Details

Keywords: Decision Making; Policy; Banks and Banking; Management Teams; Motivation and Incentives; Customers; Mathematical Methods; Service Operations; Banking Industry

April 1997
Case

Romeo Engine Plant (Abridged)

By: Robert S. Kaplan and Amy P. Hutton

A newly reopened automobile engine plant has been organized along total quality and teamwork principles. Employees now solve problems and ensure quality, rather than watch parts being produced. New operating and financial systems have been installed to promote... View Details

Keywords: Cost Accounting; Cost Management; Groups and Teams; Employees; Performance Improvement; Auto Industry

01 Dec 2013
News

Curing Health Care

back-office burdens from the doctors and support staff to the company. One of the company's software services, for example, translates electronic records from its system to others (no more stuck MRIs), and lets doctors track and manage... View Details

Keywords: Management; Management; Management; Management; Management

01 Jun 2013
News

i-lab Celebration

A FIRST YEAR Gordon Jones, managing director of the Harvard i-lab, chats at a March celebration for the first year of the University's innovation center, which has hosted more than 200 teams in its venture... View Details

01 Mar 2003
News

Student Snapshot

Second-year student Carlin (“Carly”) Janson divides her time between studying at HBS and managing the Catalyst Alliance for Social Entrepreneurship (Catalyst Alliance), the Cambridgebased social enterprise consultancy she founded while... View Details

Keywords: Nancy O. Perry; Catalyst Alliance; Management, Scientific, and Technical Consulting Services; Professional Services

November 1990 (Revised September 1991)
Case

The Transformation of IBM

By: Andrall E. Pearson and David B. Yoffie

John Akers, IBM's chairman, must confront how to transform a $60 billion, full line, global computer company that is the leader in every market it serves, yet losing share across the board. The case explores senior management's perspective on the process of... View Details

Keywords: Organizational Change and Adaptation; Transformation; Corporate Strategy; Adoption; Management Teams; Information Infrastructure; Information Technology; Multinational Firms and Management; Computer Industry

03 Aug 2015
Research & Ideas

Why Fierce Competitors Apple and Amazon Became ’Frenemies’ Over eReaders

Let's get one thing straight from the start: Apple and Amazon are not friends. If they were high school students, they'd be mean girls glaring at each other from opposite sides of the cafeteria, jealously forcing their friends to pick sides between View Details

Keywords: by Michael Blanding; Information; Publishing; Technology

29 Jan 2008
First Look

First Look: January 29, 2008

potential: (1) project complexity, (2) cross-functionality, (3) temporary membership, (4) fluid team boundaries and (5) embeddedness in organizational structures. We argue that effective management of these... View Details

Keywords: Martha Lagace

25 May 2010
First Look

First Look: May 25

stay with the old technology as a rational, proactive choice rather than as a mark of managerial and organizational failure. We then consider the distinctive challenges and organizational dynamics that arise in technology retreats and their implications for the ways in... View Details

Keywords: Martha Lagace

Web

IT Strategy: Empowering the Future of Generative AI Innovation at HBS | Information Technology

intelligence (GenAI) and an increasing availability of tools. With a desire to be at the forefront of this new technology, HBS IT launched a strategic initiative to evaluate opportunities and risks in order to ensure informed decision-making on the use and investment... View Details

01 Jun 2001
News

Q&A: Donna Dubinsky

A member of the team that introduced the phenomenally successful PalmPilot, Donna Lee Dubinsky (MBA 1981) has a handle on the handheld computer market. She was one of the brains behind the Pilot, the standard-setting personal digital... View Details

Keywords: Julia Hanna; PalmPilot; Apple; Telecommunications; Information

Web

VBHCD Initiative - Institute For Strategy And Competitiveness

Business School professors Michael Porter and Robert Kaplan, engages with leading health care providers in the U.S. and around the world to measure and manage patient-level costs over complete cycles of care for a variety of medical... View Details

01 Mar 2010
News

Money Matters

and a well-crafted plan to capitalize on it, iTrust slowly assembled a core management team during its inaugural year and, with relief, graduated from its free, but shabby, space to a modern office complex... View Details

Keywords: Roger Thompson; Finance

November 2000
Background Note

Note on Employee Stock Ownership Plans (ESOPs) and Phantom Stock Plans

By: Dwight B. Crane and Indra Reinbergs

Provides a brief overview of employee stock ownership plans (ESOPs) and phantom stock plans for owners of closely held companies. ESOPs can be used as a tool of corporate financing, and can provide employees with ownership interests. Phantom stock plans can reward... View Details

Keywords: Financing and Loans; Employee Stock Ownership Plan; Motivation and Incentives; Management Teams; Corporate Governance; Ownership Stake; Taxation