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Show Results For
- All HBS Web
(12,586)
- People (96)
- News (4,330)
- Research (4,053)
- Events (80)
- Multimedia (277)
- Faculty Publications (2,573)
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- 16 Dec 2015
- Research & Ideas
What Happens When Zambian Schoolgirls Receive Negotiation Training
2009, Harvard Business School Professor Kathleen McGinn has developed keen insight into the exigent nature of such challenges. Her experiences there prompted her to study how teaching communication and negotiation skills at critical... View Details
Keywords: Re: Kathleen L. McGinn
- 05 Feb 2015
- Research & Ideas
How New BofA Executives Learn its ’Deep Smarts’
coaches about lessons learned, factors that have led to success, and what the coaches wish they had known” A successful colleague employed at the bank for at least two years is appointed as a peer coach; he or she will have an extensive professional network and... View Details
- 14 Sep 2015
- Research & Ideas
Rewriting the Rules of Service Competition
“service trifecta” comprising: (1) extraordinary results and a high-quality experience for employees and customers alike, (2) high value (not necessarily low prices) to customers, and (3) relatively high returns (for the industry) to... View Details
- 28 Oct 2019
- Research & Ideas
Brick-and-Mortar Stores Are Making a Comeback
retail. Q: What’s different about the physical storefront in this renaissance of retail? Jill Avery: There’s a lot of experimentation around what a store is and what it could do. In this new worldview, a store has to create a branded View Details
- 27 Mar 2018
- First Look
First Look at New Research, March 27, 2018
analysts' experience or star status or of their brokerages' degree of dependence on commissions. Although these optimistic forecasts are also relatively less accurate, the evidence suggests that they influence investors' beliefs. These... View Details
Keywords: Sean Silverthorne
- 09 Jan 2018
- First Look
First Look at New Research and Ideas, January 9, 2018
Aversion in Queues By: Buell, Ryan W. Abstract—This paper investigates whether people exhibit last place aversion in queues and its implications for their experiences and behaviors in service environments. An observational analysis of... View Details
Keywords: Sean Silverthorne
- 11 Jan 2016
- Research & Ideas
Is Group Loyalty a Force for Good or Evil?
behavior. They were then given the same experiment as the previous participants, with a few changes: They could earn up to $20 for their fraternity for solving the puzzles correctly, and they were competing against two other fraternities... View Details
Keywords: by Michael Blanding
- 26 Jan 2016
- First Look
January 26, 2016
Benjamin, Vincent Pons, and Tavneet Suri Abstract—We present findings from a field experiment on team diversity. Individuals working as canvassers in an elections-related experiment were randomly assigned a... View Details
Keywords: Sean Silverthorne
- 27 Nov 2017
- Research & Ideas
Beware the Lasting Impression of a 'Temporary' Selfie
a prop, or exhibited nudity, drinking, or drug use. As to the impact on observers of the posts, the temporary-sharers were characterized as having worse judgment than those who shared in permanent mediums. That belief was underscored after participants in an View Details
Keywords: by Rachel Layne
- 29 Jan 2015
- Op-Ed
The Fall of Greece
experience and rather disappointing professional careers. One can check this easily by searching on Google the members of the new government. My sense is that 2015 will be another year of great uncertainty for Greeks as the new government... View Details
Keywords: by George Serafeim
- 03 Feb 2003
- What Do You Think?
Can Business Schools Teach the Craft of Getting Things Done?
things done in real life or not. The authors of a recently published book, Execution, perhaps unintentionally suggest the nature of the challenge. Larry Bossidy and Ram Charan converse about a treatise based on their many years of management-based View Details
Keywords: by James Heskett
- 02 Apr 2001
- What Do You Think?
Telecommuting: Dangerous to Health?
how Xerox machines were really fixed, Xerox brought in an organizational consultant and anthropologist who found, among other things, that some of Xerox's service representatives' most productive time was spent in telling stories (leaking knowledge) over breakfast each... View Details
Keywords: by James Heskett
- 18 Sep 2000
- Research & Ideas
Getting It Done: Improving Nonprofit Performance
funding is renewed. "Over the long term," warns Grossman, "these experiments may be too few and too late for sustaining a large number of service delivery nonprofit organizations." To lead the charge for more broad-based change—or... View Details
Keywords: by James E. Aisner
- 18 Nov 2016
- Sharpening Your Skills
Sharpening Your Skills: Making a Fast Start on a New Job
Experience Lacking experience, contract workers find it difficult to advance to a job with expanded responsibilities. But it can be done. Research into the the concept of "stretchwork." Reflecting on Work Improves Job... View Details
Keywords: by Sean Silverthorne
- 08 Dec 2015
- Research Event
Research Trends Discussed at India and South Asia Conference
Initiative's Creating Emerging Markets project, in which business leaders in Africa, Asia, and Latin America discuss their experiences growing businesses amid the opportunities and uncertainties of developing markets throughout recent... View Details
- 08 May 2018
- First Look
First Look at New Research and Ideas, May 8, 2018
1979). Counter to this notion, results from six experiments show that lay people adhere more to advice when they think it comes from an algorithm than from a person. People showed this sort of algorithm appreciation when making numeric... View Details
Keywords: Sean Silverthorne
- 21 Jul 2015
- First Look
First Look: July 21, 2015
2014. Based in Oakland, California, GCY was a five-year-old not-for-profit with a fiscal year (FY) 2015 budget of $3.5 million. Its mission was to make it much more the norm for graduating high school students in the U.S. to choose a "bridge year." GCY... View Details
Keywords: Sean Silverthorne
- 07 May 2013
- First Look
First Look: May 7
departure of the board chairperson or departure of the independent director herself. The endgame effect is particularly strong, seeing 27% of the dissent issued at board "endgames," which represents only 4% of independent directors' average tenure. While... View Details
Keywords: Carmen Nobel
- 08 Apr 2008
- First Look
First Look: April 8, 2008
Society to Create Competitive Advantage Harvard Business School Case 307-076 Focuses on the experience of China's largest shirt manufacturer in managing various aspects of government relations in China. Identifies a wide variety of social... View Details
Keywords: Martha Lagace
- 05 Apr 2017
- Research & Ideas
For Women Especially, It Pays to Know What Car Repairs Should Cost
Quotes, published in the February issue of Journal of Marketing Research. The large-scale field experiment investigated whether price expectations of consumers--male or female--can influence the final price. The answer: yes. The... View Details