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  • July 2010
  • Technical Note

Note on the Insurance Industry

By: Clayton S. Rose and Scott Waggoner
This note provides an overview of the structure and function of the Insurance industry, with a primary focus on the U.S. It was designed to support the HBS MBA course "Managing the Financial Firm." View Details
Keywords: Insurance; Business or Company Management; Industry Structures; Insurance Industry; United States
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Rose, Clayton S., and Scott Waggoner. "Note on the Insurance Industry." Harvard Business School Technical Note 311-012, July 2010.

    DJ DiDonna

    Dennis “DJ” DiDonna has dedicated his career to commercializing social science research to create organizations which positively impact the world. 

    He is a Senior Lecturer in the Entrepreneurial Management Unit at Harvard Business School where he teaches the... View Details

    • February 1990 (Revised March 1990)
    • Case

    Quantum Semiconductor, Inc.

    By: Janice H. Hammond and Roy D. Shapiro
    Quantum is faced with a difficult ethical dilemma--industry studies provide evidence that chemicals used in semiconductor manufacturing may cause women working in fabrication cleanrooms to suffer a higher likelihood of spontaneous abortions. The possibility of other... View Details
    Keywords: Safety; Prejudice and Bias; Law; Equality and Inequality; Cost; Production; Ethics; Health; Gender; Semiconductor Industry
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    Hammond, Janice H., and Roy D. Shapiro. "Quantum Semiconductor, Inc." Harvard Business School Case 690-059, February 1990. (Revised March 1990.)
    • February 2008 (Revised December 2011)
    • Case

    Sealed Air China

    By: Regina Abrami, William C. Kirby, F. Warren McFarlan and Tracy Yuen Manty
    With a 10-year history of doing business in China, Sealed Air was now betting on the country to help propel its growth as a global company. The company identified China as one of the initial investments in the company's Global Manufacturing Strategy that aimed to... View Details
    Keywords: Investment Return; Multinational Firms and Management; Growth and Development Strategy; Production; Manufacturing Industry; Shanghai
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    Abrami, Regina, William C. Kirby, F. Warren McFarlan, and Tracy Yuen Manty. "Sealed Air China." Harvard Business School Case 308-051, February 2008. (Revised December 2011.)
    • January 2018 (Revised January 2019)
    • Case

    ZappRx

    By: Jeffrey J. Bussgang and Olivia Hull
    In October 2015, ZappRx founder Zoe Barry is deciding between two business models for her health technology start-up. Her product, a software application that aims to expedite the prescription fulfillment process for patients with rare diseases, has attracted interest... View Details
    Keywords: Speciality Drugs; Hub Services; Pivot; Speciality Prescriptions; Health Care and Treatment; Customization and Personalization; Internet and the Web; Business Model; Decision Choices and Conditions; Pharmaceutical Industry; Massachusetts
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    Bussgang, Jeffrey J., and Olivia Hull. "ZappRx." Harvard Business School Case 818-001, January 2018. (Revised January 2019.)
    • October 2011 (Revised July 2012)
    • Case

    Boeing 737 Industrial Footprint: The Wichita Decision

    By: Willy Shih and Margaret Pierson
    The case examines the circumstances leading up to the Boeing Company's decision to spin-off its Wichita Division. This case is intended to be taught with two other notes: "On the Use of Capital Efficiency Metrics," HBS No. 612-034, "Modularity in Design and... View Details
    Keywords: Teaching; Capital; Standards; Design; Production; Air Transportation Industry
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    Shih, Willy, and Margaret Pierson. "Boeing 737 Industrial Footprint: The Wichita Decision." Harvard Business School Case 612-036, October 2011. (Revised July 2012.)
    • July–August 2016
    • Article

    Minimum Advertised Pricing: Patterns of Violation in Competitive Retail Markets

    By: Ayelet Israeli, Eric Anderson and Anne Coughlan
    Manufacturers in many industries frequently use vertical price policies, such as minimum advertised price (MAP), to influence prices set by downstream retailers. Although manufacturers expect retail partners to comply with MAP policies, violations of MAP are common in... View Details
    Keywords: Pricing Policies; Pricing; Channel Management; Legal Aspects Of Business; Price; Governance Compliance; Marketing Channels; Retail Industry
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    Israeli, Ayelet, Eric Anderson, and Anne Coughlan. "Minimum Advertised Pricing: Patterns of Violation in Competitive Retail Markets." Marketing Science 35, no. 4 (July–August 2016): 539–564. (Lead article.)
    • April 1988 (Revised November 1990)
    • Supplement

    Precista Tools AG (B)

    The family holds a meeting to talk about the future of the business. Designed to be used with Precista Tools AG (A) and (C) in a one class period. View Details
    Keywords: Family Business
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    Barnes, Louis B. "Precista Tools AG (B)." Harvard Business School Supplement 488-047, April 1988. (Revised November 1990.)
    • Article

    Why Leadership Training Fails—and What to Do about It

    By: Michael Beer, Magnus Finnström and Derek Schrader
    U.S. corporations spend enormous amounts of money—some $456 billion globally in 2015 alone—on employee training and education, but they aren't getting a good return on their investment. People soon revert to old ways of doing things, and company performance doesn't... View Details
    Keywords: Organizational Change and Adaptation; Leadership Development; Organizational Design; Employees; Business Processes; United States
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    Beer, Michael, Magnus Finnström, and Derek Schrader. "Why Leadership Training Fails—and What to Do about It." Harvard Business Review 94, no. 10 (October 2016): 50–57.
    • 30 Jan 2018
    • Blog Post

    HBS Global Opportunity Fellowship: Making a Difference in Africa

    manufacturing client with a senior corporate relationship manager. We drove through a dusty, potholed two-lane road and it took us the better part of the afternoon to make the visit in the hot sun, passing... View Details
    • April 1995
    • Supplement

    Montague Corporation (B)

    By: Norman A. Berg
    Presents David Montague's evaluation of the progress so far and the basic problems that he believes prevent him from achieving higher sales. Designed as a class handout after discussion of the (A) case. View Details
    Keywords: Entrepreneurship; Growth and Development Strategy; Measurement and Metrics; Problems and Challenges; Bicycle Industry
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    Berg, Norman A. "Montague Corporation (B)." Harvard Business School Supplement 395-143, April 1995.
    • March 1998 (Revised July 2001)
    • Case

    Haier Group, The (A)

    By: Lynn S. Paine and Robert J. Crawford
    Zhang Ruimin, founder and CEO of China's Haier Group, must decide whether to acquire Red Star Electric Appliance Co., an insolvent local manufacturer of washing machines. Although Haier, slated to become one of China's first global brand names, has successfully turned... View Details
    Keywords: Acquisition; Business or Company Management; Organizational Change and Adaptation; Organizational Culture; Success; Consumer Products Industry; China
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    Paine, Lynn S., and Robert J. Crawford. "Haier Group, The (A)." Harvard Business School Case 398-101, March 1998. (Revised July 2001.)
    • 04 Mar 2013
    • Working Paper Summaries

    The Dirty Laundry of Employee Award Programs: Evidence from the Field

    Keywords: by Timothy Gubler, Ian Larkin & Lamar Pierce; Service
    • March 2013
    • Case

    Singapore Metals Limited

    By: John T. Gourville
    Singapore Metals Limited (SML) has declining sales but has developed a new product (curled metal pile driver pads) that, in field tests, delivers customer benefits that are many times SML's manufacturing costs. Jonathan Lee and Alex Tan of SML's Engineered Products... View Details
    Keywords: Metals and Minerals; Marketing Strategy; Price; Business Strategy; Product Development; Manufacturing Industry; Manufacturing Industry; Singapore
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    Gourville, John T. "Singapore Metals Limited." Harvard Business School Case 513-097, March 2013.
    • November 2001 (Revised October 2004)
    • Case

    IBM Network Technology (A)

    By: Michael L. Tushman and Robert C Wood
    An unconventional manager within IBM leads the creation of a business unit with multibillion-dollar potential, winning over customers and nudging the organization to make the changes needed to achieve dramatic growth. This case provides an example of how organizational... View Details
    Keywords: Growth and Development; Growth and Development Strategy; Leadership; Corporate Entrepreneurship; Change Management; Management Practices and Processes; Business Plan; Organizational Design; Organizational Change and Adaptation; Success; Technology Industry
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    Tushman, Michael L., and Robert C Wood. "IBM Network Technology (A)." Harvard Business School Case 402-012, November 2001. (Revised October 2004.)
    • 25 Apr 2013
    • News

    The business strategy in plausible deniability

    • 24 Mar 2021
    • News

    Intel Puts Marker Down to Grab Chip Leadership Again: Willy Shih

    • September 1995 (Revised December 1997)
    • Case

    Philip Morris: Marlboro Friday (A)

    By: Alvin J. Silk and Bruce Isaacson
    On April 2, 1993 Philip Morris USA launched an elaborate integrated program of consumer and retail promotions of unspecified duration that effectively slashed the retail price of its flagship brand, Marlboro, by 20% in the U.S. market. This program represented a major... View Details
    Keywords: Competition; Price; Marketing Strategy; Market Participation; Brands and Branding; Consumer Products Industry; United States
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    Silk, Alvin J., and Bruce Isaacson. "Philip Morris: Marlboro Friday (A)." Harvard Business School Case 596-001, September 1995. (Revised December 1997.)
    • November 2000 (Revised November 2002)
    • Case

    Activity-Based Management at W.S. Industries (A)

    By: V.G. Narayanan and Sanjay Pothen
    W.S. Industries undertakes the design and implementation of an activity based costing (ABC) system, and the ABC information empowers workers to make process improvement decisions. Workers' incentive pay is tied to cost savings from process improvements. View Details
    Keywords: Activity Based Costing and Management; Motivation and Incentives; Performance Evaluation; Organizational Change and Adaptation; Knowledge Management; Energy Industry; India
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    Narayanan, V.G., and Sanjay Pothen. "Activity-Based Management at W.S. Industries (A)." Harvard Business School Case 101-062, November 2000. (Revised November 2002.)
    • 08 May 2009
    • Working Paper Summaries

    Capitalizing On Innovation: The Case of Japan

    Keywords: by Robert Dujarric & Andrei Hagiu
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