Publications

February 1999 (Revised March 2001)
Case

Egghead to Egghead.com (A)

By: V. Kasturi Rangan and Marie Bell

Over the course of 12 months in 1997 and 1998, Egghead senior management decided to shut down its 180 brick-and-mortar retail stores and move to an electronic store. The case describes the evolution of that process, and the role of its CEO George Orban, and poses... View Details

Keywords: Business Model; Internet and the Web; Transformation; Decisions; Corporate Strategy; Marketing Strategy; Market Transactions; Buildings and Facilities; Retail Industry

January 1990 (Revised June 1995)
Case

Colliers International Property Consultants

By: Nitin Nohria

Describes the origins, organizational structure, management practices, and use of information technology (IT) in Colliers, a real estate network. Colliers provides local firms with a way to maintain local autonomy while gaining national and international coverage.... View Details

Keywords: Property; Organizational Structure; Information Technology; Management Practices and Processes; Partners and Partnerships; Business Model; Mission and Purpose; Business Growth and Maturation; Conflict and Resolution; Quality; Real Estate Industry

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16 Apr 2001
Research & Ideas

Angels Face the Innovator’s Dilemma

he said, adding that it "always" takes four to five years for the right business model to emerge. "That's another reason why it's so difficult for established companies to make the transition... View Details

Keywords: by Martha Lagace; Financial Services

29 Jun 2010
First Look

First Look: June 29

contracts model of vertical integration choices into a standard perfectly-competitive international trade framework. Integration decisions are driven by a trade-off between the pecuniary benefits of coordinating production decisions and... View Details

Keywords: Martha Lagace

03 Apr 2017
What Do You Think?

How About Investing in Human Infrastructure?

expected to.” Other models that might be followed were suggested. ReshoreNow pointed out that, “The Germans and Swiss have excellent apprenticeship training models.” Several respondents alluded to institutional shortcomings in delivering... View Details

Keywords: by James Heskett; Construction

15 Feb 2000
Research & Ideas

Growing Pains: Prescriptions for U.S. Health Care

and practitioners alike. "Tightening the thumbscrews on the current business model through cost-cutting and consolidation has been the wrong answer to a serious predicament," says Christensen.... View Details

Keywords: by Staff; Health

01 Dec 2019
News

Accelerating a Gas-on-demand Startup

often visiting company parking lots; businesses have been one of Yoshi’s best customers, paying the service’s monthly subscription fee as a job perk for their employees. Yoshi’s eliminate-the-gas-station View Details

Keywords: April White; startups; on-demand economy; entrepreneurship; Personal Services

May 2025
Case

Community First! Village: Scaling Goodness?

By: Jan Rivkin and Coelin P. Scibetta

The nonprofit organization Mobile Loaves & Fishes has devised an innovative way to address chronic homelessness: their Community First! Village provides tiny homes, recreational vehicles, and facilities that bring community, housing, support, and work opportunities to... View Details

Keywords: Nonprofit Organizations; Business Model; Growth and Development Strategy; Expansion; Social Issues; Texas

September 1999 (Revised January 2000)
Technical Note

Last Mile of Broadband Access, The: Technical Note

By: Jay O. Light, Lynda M. Applegate and Daniel J. Green

Provides an overview of broadband access technology. Includes technical overviews of cable, DSL, fixed wireless, and satellite systems, and suggests the technical suitability of each to accommodate broadband applications. View Details

Keywords: Business Model; Infrastructure; Internet and the Web; Mobile and Wireless Technology

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12 Mar 2013
News

New Thinking for China

run institution outside of Shanghai that is modeled after American liberal arts colleges, with classes taught by American professors. “We want students who have the courage to pursue their desires, to know what they really want; that’s... View Details

Keywords: Julia Hanna; higher education, teaching, china, social entrepreneurship

Profile

Doha Tantawy

launched her own business, "Easy Pan," which she describes as "aspiring to be the Blue Apron of the Middle East." After a year, when she realized she couldn't reach the growth targets she had hoped for, she shut the View Details

Keywords: Retail/Hospitality; Consulting

March 2019
Supplement

KITEA (B): Getting Ready to Face IKEA

By: Ramon Casadesus-Masanell and Gamze Yucaoglu

The case opens in September 2015, when IKEA is about to open its first store in Morocco. It then chronicles the efforts of KITEA CEO Amine Benkirane and his son Othman between 2013 and 2015 to prepare KITEA for IKEA’s entry. After incurring losses for the first time in... View Details

October 1997 (Revised April 1998)
Case

C-Car

By: V. Kasturi Rangan and Marie Bell

C-Car was the first automobile retailer in the United States to go public. Subsequently the owner, Mr. Gilliland, must decide how to invest the capital raised from the public ownership. This case describes in detail C-Car's highly profitable strategy of managing its... View Details

Keywords: Business Model; Cost vs Benefits; Management Practices and Processes; Profit; Acquisition; Business Strategy; Public Ownership; Auto Industry; Retail Industry

01 Jun 2002
News

Faculty Debates Lessons from Enron's Collapse

and an espoused belief system that stressed respect, integrity, and communication end up in such a situation? How could an innovative business model that showed so much promise have gone wrong so suddenly?... View Details

Keywords: Deborah Blagg; Enron; faculty; Colleges, Universities, and Professional Schools; Educational Services

February 2014 (Revised August 2014)
Case

The Michelin Restaurant Guide: Charting a New Course

By: Mukti Khaire, Elena Corsi and Jerome Lenhardt

Created in 1900 by the tire manufacturer Michelin, the Michelin Restaurant Guide was widely considered the international benchmark of food rating, and, by 2013, boasted paper editions in 23 countries, and had recently expanded to the United States and Asia. Paper sales... View Details