Publications

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May 1996
Case

Honeywell Defense Avionics

By: D. Quinn Mills and Paul Clark

Keywords: Information Technology; National Security; Technology Industry; Technology Industry; Technology Industry

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February 2008 (Revised December 2023)
Case

Digital Music: From MP3 to Streaming

By: Willy Shih

The emergence of the MP3 file-based music format not only disrupted the market for portable audio players, it also impacted the business models of major record labels. Modularity, and the commoditization spillover enabled by modularity in the personal computer... View Details

Keywords: Recording; Digital Devices; Digital Media; Digital Music; Digital; Digital Economics; Consumer Electronics; Customer Value and Value Chain; Disruptive Innovation; Technological Innovation; Information Technology; Technology Industry; Technology Industry; Technology Industry; United States

01 Oct 1998
News

A Message from Dean Clark

is a particular need for managers to be entrepreneurial in spirit, to view business from a global perspective, and to know how to use information technology to their companies' best advantage. To meet this... View Details

15 Sep 2003
Research & Ideas

The Lessons of New-Market Disruption

In the early 1990s, both Teradyne and Hewlett-Packard identified new technologies that had enormous potential to cause new-market disruptions. As with most disruptive innovations, these technologies offered... View Details

Keywords: by Clark Gilbert; Technology

March 2017 (Revised March 2017)
Case

OpenNotes

By: Jeffrey Rayport and Annelena Lobb

In 2017, executives at OpenNotes, a national movement to improve the relationship between doctors and patients by sharing doctors’ visit notes about patients with patients, were considering options in efforts to achieve scale. The movement hoped to reach 50 million... View Details

Keywords: Health Care and Treatment; Technology Adoption; Growth and Development Strategy; Technology Industry; Technology Industry; United States

May 2009
Teaching Note

F-Secure Corporation: Software as a Service (SaaS) in the Security Solutions Market (TN)

By: Lynda M. Applegate, Robert D. Austin, Kalle Lyytinen, Esko Penttinen and Timo Saarinen

Teaching Note for [809099]. View Details

Keywords: Business Model; Applications and Software; Innovation and Invention; Opportunities; Business Growth and Maturation; Service Operations; Problems and Challenges; Information Technology Industry; Information Technology Industry

01 Sep 2013
News

Faculty Books

money searching for the next blockbuster, why superstars are paid unimaginable sums, and how digital technologies are transforming the entertainment landscape. Wall Street Research: Past, Present, and Future by Boris Groysberg and Paul M.... View Details

Keywords: Information; Information; Information; Information

04 Apr 2018
Op-Ed

Op-Ed: Why Private Investors Must Fund 'New Nuclear' Power Right Now

CO2 emissions are forecast to grow for the foreseeable future, according to the United States Energy Information Association. Fossil fuels are winning the race to fill urgent demand for power, especially in Asia. Chart courtesy Joseph... View Details

Keywords: by Joseph Lassiter; Green Technology; Green Technology

01 Sep 2014
News

Ask the Expert: Byte-Testing Bitcoin

that will make anonymity an afterthought. I think the Bitcoin public ledger will eventually hold so much valuable information that some very interesting analytics companies are going to emerge to make sense of the data. Has there ever... View Details

Keywords: alumni; Information; Information

December 1999
Case

Sun Microsystems, Inc. (A4): Sun Peak: Helen Yang and Mark Walden on "Running Sun on Sun"

By: Rosabeth M. Kanter and Jane Roessner

SunPeak was the largest project Sun Microsystems, Inc. had ever undertaken: shifting Sun's entire business transaction system from a mainframe-based enterprise resource planning (ERP) system to a Sun-based system. Making the shift would be complicated and financially... View Details

Keywords: Projects; Transformation; Organizational Structure; Business Strategy; Complexity; Risk and Uncertainty; Success; Information Technology; Internet and the Web; Technology Industry; Technology Industry

September 2021 (Revised December 2021)
Case

Telepass: From Tolling to Mobility Platform

By: Chiara Farronato, Stefano Denicolai and Sarah Mehta

Telepass, until very recently the sole processor of electronic toll payments on Italy’s highways, has ambitions beyond tolling. Since the mid-2010s, the company has been expanding into adjacent services. In 2017, Telepass launched TelepassPay—a mobile payment... View Details

01 Jun 2017
News

Streamlining the Supermarket

whom he’d known since high school. They were equally intrigued. “We thought, why don’t we use that technology to disrupt the grocery industry by bringing the same type of efficiencies to the supermarket?” Aguerrevere says. Last November,... View Details

Keywords: Francis Storrs

21 Nov 2013
News

Case Study: BlackBerry and Thorsten Heins

like push email with its BlackBerry Enterprise Server. This gave them a first-mover advantage, but as technology improved and data capabilities on wireless voice networks evolved rapidly and took off, the advantage turned to a burden with... View Details

Keywords: Information; Information; Information; Information

June 2003
Article

How Open Source Software Works: "Free" User-to-User Assistance

By: Karim R. Lakhani and Eric von Hippel

Keywords: Information Technology; Applications and Software

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03 Mar 2014
Research & Ideas

Facebook’s Future

decade of technological progress will result in major changes, and I believe the site will morph into a potent and active force in people's lives. Today, Facebook is a passive vehicle where users manually post pictures, status updates,... View Details

Keywords: by Mikolaj Piskorski

June 2023
Teaching Note

Komatsu and Smart Construction

By: David J. Collis

Teaching Note for HBS Case No. 521-042. The case describes the introduction by Komatsu, the Japanese earth moving equipment manufacturer, of a new business model—Smart Construction. This replaces the one-time sale of a capital good with a software platform that... View Details

Keywords: Strategy; Corporate Strategy; Technology Adoption; Construction Industry

2022
Working Paper

Where the Cloud Rests: The Location Strategies of Data Centers

By: Shane Greenstein and Tommy Pan Fang

This study provides an analysis of the entry strategies of third-party data centers in the United States. We examine the market before the pandemic in 2018 and 2019, when supply and demand for data services were geographically stable. We compare with the entry... View Details

Keywords: Cloud Computing; Location Strategies; Data Centers; Information Infrastructure