Publications

04 Jun 2001
Research & Ideas

Why dot.coms Will Rise Again

43rd in the field of information technology, and the Internet, he argued, is more important, exciting, and relevant in 2001 than it was in 2000, 1999, and 1998. "It is a Fortune 1000 burning priority," he said. Though extranets... View Details

Keywords: by Martha Lagace

Article

What Could Amazon's Approach to Health Care Look Like?

By: Robert S. Huckman

Keywords: Health Care; Amazon; Health Insurance; Information Technology; United States

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November 1994 (Revised October 1995)
Case

Canadian Airlines: Reservations About Its Future (A)

By: F. Warren McFarlan, Duncan G. Copeland and Chris L Marshall

Keywords: Information Technology; Air Transportation Industry; Canada

April 1990
Case

Mexico and the Microcomputers (A) (Abridged)

By: James E. Austin

Keywords: Information Technology; Computer Industry; Mexico

May 2003
Article

Managing the Sources of Uncertainty: Matching Process and Context in Software Development

By: Alan MacCormack and Roberto Verganti

Keywords: Management; Risk and Uncertainty; Applications and Software; Research and Development; Technology Industry

01 Feb 2000
News

HBS Alumni Association Board of Directors: President's Report

for the coming year: encourage clubs to designate an information technology officer to run Internet sessions and develop Web resources; create a system for connecting current students to clubs and... View Details

Keywords: Edmund A. Hajim (MBA '64)

September 1998
Article

Producer Network Positions and Propensities to Collaborate: An Investigation of Strategic Alliance Formations in a High-technology Industry

Keywords: Cooperation; Strategy; Alliances; Information Technology; Networks; Technology Industry

September 2023 (Revised January 2024)
Case

RightHand Robotics: Choosing the First Market

By: Thomas R. Eisenmann and Stacy Straaberg

In early 2015, RightHand Robotics’s (RHR) leadership faced a set of decisions in commercializing the startup’s robotic picking solution. RHR’s central product was the RightPick integrated robotic picking system which featured a robotic arm, a three-fingered robotic... View Details

Keywords: Business Startups; Market Entry and Exit; Product; Research and Development; Business Strategy; Commercialization; Information Infrastructure; Technological Innovation; Technology Industry; Technology Industry; United States; Massachusetts

May 1997 (Revised May 2008)
Case

Intel Corporation: 1968-1997

By: Gary P. Pisano, David J. Collis and Peter K. Botticelli

Traces Intel's history and strategy from 1968 to 1997. Examines the company's decision to exit DRAMS and its entry into microprocessors. Focuses on how the company managed to achieve and sustain its competitive advantage in microprocessors, and the threats it faces in... View Details

Keywords: Market Entry and Exit; Competitive Strategy; Competitive Advantage; Information Infrastructure; Corporate Strategy; Industry Structures; Technology Industry

01 Dec 2020
News

Two Truths and a Lie About 5G

Here, alumni and faculty experts weigh in on some of the assumptions about a hyper-connected world. The upgrade to 5G will be revolutionary for consumers. The arrival of 3G, which delivered the iPhone to the world and made it mainstream, was the stuff of real View Details

Keywords: Jen McFarland Flint

2014
Case

Yonyou 2013

By: F. Warren McFarlan, Zheng Xiaoming and Ziqian Zhao

The case describes how a leading Chinese management software provider Yonyou (formerly known as "UFIDA") disrupted its value chain-based business model to transform itself into a platform provider. The case describes Yonyou's past success, the market forces and... View Details

Keywords: Business Models; ERP; Platforms; Strategy; Transformations; China; Information Technology; Applications and Software; Digital Platforms; China

August 1995
Case

Air Products and Chemicals, Inc.: IT Organization and Architecture Challenges

By: Richard L. Nolan

Presents the outcome of Air Products ICON decentralization projects. New issues are explored, including the challenges of having a decentralized MIS staff, global network, client/server architecture, new data center issues, outsourcing, a new highly strategic customer... View Details

Keywords: Information Technology; Information Infrastructure; Applications and Software; Organizational Design; Problems and Challenges