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Show Results For
- All HBS Web
(9,614)
- People (41)
- News (3,263)
- Research (4,115)
- Events (42)
- Multimedia (163)
- Faculty Publications (2,882)
- 06 Jul 2012
- Working Paper Summaries
Looking Up and Looking Out: Career Mobility Effects of Demographic Similarity among Professionals
- 2008
- Chapter
Conceptual Foundations of the Balanced Scorecard
By: Robert S. Kaplan
David Norton and I introduced the Balanced Scorecard in a 1992 Harvard Business Review article. The article was based on a multi-company research project that studied performance measurement in companies whose intangible assets played a central role in value... View Details
- 08 Mar 2018
- Video
11-Day 1-Green Taylor Berthoud-1080p-1.5GB
MOVE: Putting America's Infrastructure Back in the Lead
Americans are stuck. We live with travel delays on congested roads, shipping delays on clogged railways, and delays on repairs, project approvals, and funding due to gridlocked leadership. These delays affect us all, whether you are a daily commuter, a frequent... View Details
- 25 Aug 2014
- News
Ashraf M. Dahod, MBA 1981
communication (Altiostar). “I look at where customers are and where they will be three to five years from now,” he says simply. “I try to be objective and analytical as I look for market and technological discontinuities,” he adds, noting... View Details
Keywords: Susan Young
- Web
Harvard Environmental Centers - Business & Environment
justice—particularly the disproportionate effects on marginalized communities locally and globally. Impact Weighted Accounts The mission of the Impact-Weighted Accounts Project is to drive the creation of financial accounts that reflect a... View Details
- 13 Feb 2006
- Research & Ideas
When Gender Changes the Negotiation
the company instead communicated that compensation would be based on agreed-upon performance indicators and that salaries, bonuses, and promotions could be negotiated annually, differences in compensation would be more likely to reflect... View Details
- 11 May 2022
- Blog Post
MoMBAs: The Inspiring Student Mothers of HBS
Year: Second Mom of: Mia (3.5 years old), Leo (4 months) Pre-HBS Industry: Banking Post-HBS Industry: eCommerce What is the best part about being a mom at HBS? HBS is probably one of the best places on earth to raise children! The View Details
- 25 Jan 2016
- Blog Post
3 Tips on Coming to HBS with a Partner
while her husband Spencer is enrolled at Harvard Law. We checked in with her to find out what tips she could offer to incoming students with partners. 1. Make sure your partner knows he/she will be included in the HBS community... View Details
- March 2023
- Teaching Note
Ransomware Attack at Colonial Pipeline Company
By: Suraj Srinivasan and Li-Kuan Ni
Teaching Note for HBS Case No. 123-069. On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen and locked up company data. The extortionists demanded 75 bitcoins (worth... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Business or Company Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Infrastructure; Distribution Industry; United States; Alabama
- September 1991 (Revised February 1993)
- Case
Burroughs Wellcome and AZT (A)
Burroughs Wellcome Co., developer of AZT, the first drug approved by the U.S. Food and Drug Administration for the treatment of Acquired Immune Deficiency Syndrome (AIDS), finds itself under siege in September 1989 by AIDS activists and various segments of the U.S.... View Details
Keywords: Governing Rules, Regulations, and Reforms; Ethics; Business and Government Relations; Communication Strategy; Health Care and Treatment; Monopoly; Intellectual Property; Research and Development; Price; Pharmaceutical Industry; London
Emmons, Willis M., III. "Burroughs Wellcome and AZT (A)." Harvard Business School Case 792-004, September 1991. (Revised February 1993.)
- Web
Cash House | About
space houses the School’s Executive Education programs as well as the Office for Community and Culture. About the Name Cash House was re-named in 2020 to celebrate and honor the contributions of James I. Cash, James E. Robison Professor... View Details
- 06 Jan 2014
- Research & Ideas
Technology Re-Emergence: Creating New Value for Old Innovations
re-emergence. “What this research suggests is that it is possible to prolong the life of some technologies, along with the organizations and communities that support them” Take, for example, the mechanical wristwatch. Swiss watchmakers... View Details
- Portrait Project
Ankit Tandon
completed on the ride out because my school was destroyed. In the coming days adrift in a sea of upheaval, my family would relocate to Houston, Texas, as newly minted refugees. In those roughest hours, however, the simple kindness and support from a new View Details
- 02 Apr 2001
- Research & Ideas
Not All M&As Are Alike—and That Matters
acquired 62 companies, as it races to dominate the Internet server and communication equipment fields. From the target company's point of view, an acquisition is often desirable, since it takes a massive amount of money to build a... View Details
Keywords: by Joseph L. Bower
- 12 Apr 2022
- Blog Post
The Many Languages of Medicine to Impact Care Delivery
alongside physicians and students alike who believed there was a dire need to leverage technology to address the social needs of the patients we cared for. Our mission for the DIH is to support innovation that addresses social determinants of health (SDoH) for... View Details
- 02 Nov 2018
- Blog Post
When Ideas Become Reality: Entrepreneurship at HBS
someone's barn). Fortunately, there are a lot of resources for aspiring entrepreneurs at HBS. For me, the most helpful resources were those that built confidence in myself through community and through doing. The iLab View Details
- January 2021 (Revised August 2021)
- Case
ByteDance: TikTok and the Trials of Going Viral
By: William C. Kirby and John P. McHugh
In 2020, TikTok became the most valuable start-up ever. The short-form, video-sharing social media platform emerged as the crown jewel of the Chinese technology firm ByteDance, realizing 850 million monthly users and an estimated worth of $180 billion. However, a... View Details
Keywords: China; Technology; Startup; Start-up; International Strategy; Global Strategy And Leadership; Innovation; Political Risk; Regulations; Trump; Foreign Policy; Foreign Investment; Chinese Internet Market; Global Strategy; Crisis Management; Risk and Uncertainty; Entrepreneurship; Globalized Economies and Regions; Government Legislation; Innovation and Management; Governing Rules, Regulations, and Reforms; Internet and the Web; Social Media; Technology Industry; China; United States
Kirby, William C., and John P. McHugh. "ByteDance: TikTok and the Trials of Going Viral." Harvard Business School Case 321-110, January 2021. (Revised August 2021.)
- 31 May 2023
- News
Alumni Achievement Awards 2023
of a pandemic, I felt more connected to my colleagues and community than I ever had before.” Define leadership? “Providing vision and guidance and then letting people do their jobs—so a big part of my philosophy involves trust.” Back to... View Details
- October 2014 (Revised November 2016)
- Technical Note
Customer Lifetime Value (CLV) vs. Customer Lifetime Return on Investment (CLROI)
By: Elie Ofek
This note presents two related measures for assessing the financial value of a customer to the firm. The first is the well-known measure of Customer Lifetime Value, or CLV for short. The second, which has received much less attention, treats the acquisition of a... View Details
Keywords: Customer Lifetime Value; Return On Investment; Segmentation; Social Networks; Customer Relationship Management; Marketing Strategy; Investment Return; Social and Collaborative Networks; Social Media
Ofek, Elie. "Customer Lifetime Value (CLV) vs. Customer Lifetime Return on Investment (CLROI)." Harvard Business School Technical Note 515-049, October 2014. (Revised November 2016.)