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  • August 2014 (Revised September 2016)
  • Case

ANA (A)

By: Doug J. Chung and Mayuka Yamazaki
All Nippon Airways (ANA) became the largest airline in Japan in 2013. Having been designated as a domestic carrier by the Japanese government till the mid-1980s and Japan being the sixth largest domestic airline market, two-thirds of ANA’s passenger revenue came from... View Details
Keywords: Demand and Consumers; Analysis; Economics; Price; Marketing Strategy; Competitive Strategy; Product; Policy; Air Transportation Industry; Japan
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  • Web

Judges - Alumni

Beekeeper’s Naturals, Hill House Home, Kosas, Olive & June, and Saie. Tina is a thought leader and strategist whose extensive network, hands-on approach, and sharp instincts for commercial opportunities are highly regarded by investors,... View Details
  • TeachingInterests

MBA Elective Curriculum-- Competing Through Business Models

By: Ramon Casadesus-Masanell

The  words  “business  model”  are  inescapable  in  our  daily  fare of  business  news.  These  two ubiquitous words seemed to effortlessly rise up to prominence during the dot-com boom of the late 1990s. When businesspeople, journalists, academics, and other... View Details

  • January 2016
  • Case

Haiti Hope: Innovating the Mango Value Chain

By: Amy C. Edmondson and Jean-François Harvey
This case study examines a market-based approach to economic development through the eyes of NGO TechnoServe's project manager, implementing a US$9.5 million five-year public-private partnership between Coca-Cola, IDB, and USAID. The case ends at the beginning of the... View Details
Keywords: Sustainability; Economic Development; Corporate Social Responsibility; Emerging Country; Teaming; Public-private Partnership; Inter-organizational Relationships; Collaboration; Strategy Implementation; Agricultural Commodity; Plant-Based Agribusiness; Public Sector; Supply Chain Management; Customer Value and Value Chain; Corporate Social Responsibility and Impact; Learning; Partners and Partnerships; Private Sector; Developing Countries and Economies; Social Enterprise; Food and Beverage Industry; Agriculture and Agribusiness Industry; Haiti
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  • Profile

Peggy Mativo-Ochola

additional tutors and have to make do with what’s available." Through Pacemaker, local youth support professional teachers by mentoring younger students and engaging them in a variety of afterschool activities. "The idea is View Details
Keywords: Nonprofit/Government/Education
  • 29 Aug 2005
  • Research & Ideas

How Organizations Create Social Value

better focus on creating economic value by minimizing costs and maximizing efficiency. Companies can bring social value into alignment with their core competencies, improving motivation, loyalty, skill development, and even product... View Details
Keywords: by Manda Salls
  • 03 Dec 2014
  • What Do You Think?

Can the Brilliant Jerk Be Managed Effectively?

for the phenomenon. Munyaradzi Mushato suggested that, "my experience in industry tells me that most jerks are created by the very systems that are designed to improve performance that is, about 70% of... View Details
Keywords: by James Heskett
  • 14 Sep 2023
  • Blog Post

MBAs Accelerate Their Social Enterprise Ventures

startup to tackle product accessibility for the disability community. Many products and websites today are inaccessible to people with disabilities despite over 30 years of the Americans Disabilities Act which prohibits disability... View Details
  • Web

Industry Information - Alumni

Careers Industry Information Careers Industry Information Want to know the latest in your respective industry? Are you researching before a big interview? We've compiled resources to help you stay current. + – Banking ABA Banking Journal... View Details
  • January 2024
  • Case

Sprouts Farmers Market

By: Rajiv Lal, Forest L. Reinhardt and Natalie Kindred
Sprouts Farmers Markets (Sprouts) is a Phoenix, Arizona-based chain of 400-plus natural foods stores in 23 U.S. states and $6.4 billion in sales as of 2022. In its product assortment, brand image, and store environment, Sprouts emphasizes freshness, health, innovation,... View Details
Keywords: Business Model; Growth and Development Strategy; Brands and Branding; Strategic Planning; Sales; Business Strategy; Expansion; Product Positioning; Marketing Strategy; Competition; Retail Industry; United States; Arizona
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  • 27 Oct 2002
  • Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

Singapore and Shanghai as similar and close. But, when you get near the functions, you begin to understand the differences and to appreciate the challenge of coordinating and integrating them for improved... View Details
Keywords: by Benson Shapiro
  • 24 Nov 2003
  • Research & Ideas

Boards and Corporate Governance: A Balanced Scorecard Approach

improve effectiveness, boards must use their limited time for more strategic, value-adding purposes. Due to the greater demands on board members, it is essential that boards focus their limited time on what... View Details
Keywords: Re: Robert S. Kaplan & Krishna G. Palepu
  • 01 Dec 2022
  • News

Singing to the Corn

corn at Creighton University’s Heider College of Business, where he has been on the faculty for 15 years. He will tell you that corn’s symbiotic relationship with humans stretches back 10,000 years, originating in Mesoamerica and... View Details
Keywords: Julia Hanna; photographed by Vance Jacobs; Agriculture
  • 23 May 2018
  • News

Claudio L. Haddad, OPM 12, 1987

Institute of Education and Research Claudio Haddad is a dreamer with a unique ability to temper his idealism with practicality. Having served as economics professor, government leader, and bank CEO, the modest Brazilian is now committed to the lofty goal of View Details
Keywords: Susan Young
  • 11 Mar 2021
  • News

Leading with Heart

Well, I have known you for many, many years. We met in college, actually in New Delhi. And then of course we lost touch for many, many years until you showed up in my class, in the Advanced Management... View Details
  • 02 May 2016
  • Blog Post

5 Facts about Clubs at HBS

Fair early in the RC year, and clubs advertise themselves to recruit members. It may feel overwhelming at first to see so many clubs hawking for you to join. And many clubs charge membership dues (often one and two-year rates) in order to... View Details
  • Research Summary

Overview

I am currently a Principal or Co-Principal Investigator of five field-based randomized controlled trials, each of which examines the management of lay health workers in developing countries, with an eye toward generating theoretical insights and policy guidance on how... View Details
Keywords: Development Economics; Policy; Health; Human Resources; Africa; India; United States
  • Research Summary

Overview

I am currently a Principal or Co-Principal Investigator of five field-based randomized controlled trials, each of which examines the management of lay health workers in developing countries, with an eye toward generating theoretical insights and policy guidance on how... View Details
Keywords: Development Economics; Policy; Health; Human Resources; Africa; India; United States
  • Web

1929: The Great Crash - Bubbles, Panics & Crashes – Historical Collections – Harvard Business School

Accountants initially viewed the new agency with suspicion. To gain their cooperation, Landis sagely positioned the SEC as an institution that would increase an accountant’s independence from corporate managers eager for favorable audits.... View Details
  • Web

Electricity - Business & Environment

intermittently, and thus require battery storage to provide power reliably. Innovations are needed for grid flexibility and improved demand-response technologies. [24] These opportunities have huge potential... View Details