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Show Results For
- All HBS Web
(8,906)
- People (12)
- News (1,324)
- Research (6,770)
- Events (36)
- Multimedia (49)
- Faculty Publications (5,578)
- April 1998 (Revised February 2001)
- Case
CBS Evening News
The CBS Evening News looks for options for growth of the franchise. This case discusses CBS's main competitors and their positioning in the evening news market, as well as the history and operations of the CBS Evening News. View Details
Keywords: Customer Relationship Management; Competition; Business Growth and Maturation; Media; Media and Broadcasting Industry; United States
Rayport, Jeffrey F., Dickson Louie, Michelle Toth, and Carrie Ardito. "CBS Evening News." Harvard Business School Case 898-086, April 1998. (Revised February 2001.)
- 01 Jun 2010
- News
MBA Career Office Wins Award
and internship programs. She praised HBS as an “innovative recruiting partner.” At HBS, more than 20 full-time professionals and 34 career coaches manage a broad portfolio of career development and recruitment programs for MBA students. The School maintains recruiting... View Details
- 17 Jan 2007
- Op-Ed
Learning from Private-Equity Boards
truly focused directors. These three innovations can lead to a more arm's-length relationship between directors and the CEO. Second, public companies need a different level of director compensation. The average annual compensation for... View Details
- 29 Sep 2020
- Blog Post
New Life for Old Tech: Startup Provides Network Security Solutions for Obsolete Devices
companies for a sale, and customers are going to be more skeptical, wondering who is selling snake oil and who is providing a service that will actually make their lives easier,” she said. “Trying to shine against the noise is something that I’m really mindful of, and... View Details
- 03 Feb 2014
- News
Eyes on Medical Breakthroughs
1979), she learned not only about the workings of the human body, but also about the value of relationships and collaboration. It all added up to make her one of the savviest health care sector investors in the country. In the early... View Details
- 01 Oct 2001
- Research & Ideas
Five Questions for James Austin
shareholders? A: CEOs perceive integrative relationships as strategic alliances and investments that generate significant benefits to the companies. Those benefits vary from case to case but encompass superior capacity to attract,... View Details
Keywords: by Carla Tishler
- 01 Feb 2002
- News
Driven
the result of conscious choices that are influenced by four fundamental drives: the drive to acquire objects and experiences that improve our status relative to others; the drive to bond with others in long-term relationships of mutual... View Details
- 07 Dec 2015
- News
Nurturing a Healthy Food System for Producers and Consumers
staff nearly 6 million meals per year. Through a multi-year grant, the school has developed new relationships with local growers, processors, and distributors and funded educational and marketing efforts to create an engaged campus... View Details
- 01 Sep 2003
- News
Jeanne Jackson
strengths. “During the go-go Internet years, there was pressure at Gap and Wal-Mart to treat the online operation as a separate business,” she recalls. “What we learned is that our e-commerce function needed to be an extension of what we were already doing well.”... View Details
- 17 Sep 2001
- Research & Ideas
Let Customers Call the Shots
technologies could be used to create a captive one-to-one relationship between firms and consumers, so that customers could literally be viewed as assets. We should start to realize that things are not that simple. Ultimately, a... View Details
Keywords: by Martha Lagace
- 01 Dec 2022
- News
Educating, Connecting, and Mobilizing Around Climate Change
the BEI will host a conference for alumni in May 2023 and is exploring creating “learners’ networks” with alumni to share the teachings of the faculty and deepen relationships with alumni to develop a feedback loop. Such View Details
Keywords: Jennifer Gillespie
- Web
Management Consulting Club | MBA
relationships within the MCC. Annual Events Consulting Career Fair Speaker Series Career Panels Case Interview Workshops Club Email Address mccl@studentclubs.hbs.edu Club Co-Presidents Josh Raphaelson Carter Umetsu Club CFO Rahi Patel... View Details
- May 9, 2023
- Editorial
Meet the Parents—Family Business Style
By: Christina R. Wing and Laurie Tack
Wing, Christina R., and Laurie Tack. "Meet the Parents—Family Business Style." Family Capital (May 9, 2023).
- June 1998
- Article
Boundary Control: The Social Ordering of Work and Family Time in a High-Tech Corporation
By: Leslie Perlow
Perlow, Leslie. "Boundary Control: The Social Ordering of Work and Family Time in a High-Tech Corporation." Administrative Science Quarterly 43, no. 2 (June 1998): 328–357.
- June 2002
- Background Note
Note on Customer Management
By: Das Narayandas
Lays out a framework for the management of customers using examples of forms in a variety of industries. View Details
Narayandas, Das. "Note on Customer Management." Harvard Business School Background Note 502-073, June 2002.
- June 2008 (Revised July 2008)
- Case
Kit Hinrichs at Pentagram (A)
By: Linda A. Hill and Emily Stecker
This case focuses on Kit Hinrichs, a 65-year-old partner at Pentagram, a privately owned multidisciplinary design firm. One of the world's most prestigious design firms, Pentagram was founded by five designers from different disciplines in London in the 1970s. By 2008,... View Details
Keywords: Arts; Business Offices; Customer Relationship Management; Design; Leadership; Personal Development and Career; Groups and Teams; Creativity; Service Industry; San Francisco
Hill, Linda A., and Emily Stecker. "Kit Hinrichs at Pentagram (A)." Harvard Business School Case 408-127, June 2008. (Revised July 2008.)
- Profile
Sorina Casian-Botez
profession. How has your overall HBS experience shaped your goals & career path? I discovered new ways in which I could have the kind of impact I sought as a professional. More importantly, I began developing the skills and View Details
- 06 Oct 2016
- Blog Post
An Interview with Corporate Relations Director, Cathy Hutchinson
Professional Development office – working with students, alumni and hiring organizations. My team manages our external marketing & communications to recruiters; as well as promotes all of our great resources to alumni. In addition, I get to travel the US and abroad... View Details
- May, 2019
- Article
Who Would You Like to Work With?: Use of Individual Characteristics and Social Networks in Team Formation Systems
By: Diego Gomez-Zara, Matthew Paras, Marlon Twyman, Jacqueline N. Lane, Leslie A. DeChurch and Noshir Contractor
People and organizations are increasingly using online platforms to assemble teams. In response, HCI researchers have theorized frameworks and created systems to support team assembly. However, little is known about how users search for and choose teammates on these... View Details
Gomez-Zara, Diego, Matthew Paras, Marlon Twyman, Jacqueline N. Lane, Leslie A. DeChurch, and Noshir Contractor. "Who Would You Like to Work With? Use of Individual Characteristics and Social Networks in Team Formation Systems." Art. 659. CHI Conference on Human Factors in Computing Systems Proceedings (May, 2019).
- February 2018
- Article
Retention Futility: Targeting High-Risk Customers Might Be Ineffective.
By: Eva Ascarza
Companies in a variety of sectors are increasingly managing customer churn proactively, generally by detecting customers at the highest risk of churning and targeting retention efforts towards them. While there is a vast literature on developing churn prediction models... View Details
Keywords: Retention/churn; Proactive Churn Management; Field Experiments; Heterogeneous Treatment Effect; Machine Learning; Customer Relationship Management; Risk Management
Ascarza, Eva. "Retention Futility: Targeting High-Risk Customers Might Be Ineffective." Journal of Marketing Research (JMR) 55, no. 1 (February 2018): 80–98.