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  • 15 Aug 2024
  • Op-Ed

Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience

disaster, according to the Federal Emergency Management Agency (FEMA). Some research reports estimate that the cost of the CrowdStrike event could exceed $1 billion. Preparation for a crisis is just as crucial as the response. We... View Details
Keywords: by Hise Gibson and Anita Lynch
  • Third Quarter 2018
  • Article

Why and How Investors Use ESG Information: Evidence from a Global Survey

By: Amir Amel-Zadeh and George Serafeim
Using survey data from a sample of senior investment professionals from mainstream (i.e., not SRI funds) investment organizations, we provide insights into why and how investors use reported environmental, social, and governance (ESG) information. Relevance to... View Details
Keywords: ESG; ESG (Environmental, Social, Governance) Performance; Sustainability; Investment Management; Investment Strategy; Metrics; Standard Setting; Accounting Standards; Finance; Investment; Information; Environmental Sustainability; Governance; Performance Effectiveness; Strategy
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  • 2003
  • Report

UK Competitiveness: Moving to the Next Stage

By: Michael E. Porter and Christian H.M. Ketels

In October 2002, the Economic and Social Research Council (ESRC) appointed Professor Michael Porter and his team to conduct a brief, three-month review of the existing evidence on UK competitiveness. The effort was funded jointly by the ESRC and the Department of... View Details

Keywords: Competition; Economics; Performance Productivity; Management Analysis, Tools, and Techniques; Research and Development; Competency and Skills; Investment; Assets; Corporate Strategy; Policy; Management; Knowledge Use and Leverage; United Kingdom; United States
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  • 15 Feb 2000
  • Research & Ideas

The Right Connections

of the picture, a young company must clear many hurdles before convincing potential investors that its future prosperity is a good bet. New research by HBS associate professor Monica Higgins and Associate Professor Ranjay Gulati of the... View Details
Keywords: by Judith A. Ross
  • 17 Dec 2020
  • Working Paper Summaries

How Do CEOs Make Strategy?

Keywords: by Mu-Jeung Yang, Michael Christensen, Nicholas Bloom, Raffaella Sadun, and Jan Rivkin
  • 14 Jul 2006
  • Op-Ed

The Case for Consumer-Driven Medicaid

to pay for a consumer-driven option of a traditional Medicaid hospital insurance, along with a doctor of their choice; a managed care policy, with its deductibles and copayment; or a network group of local physicians. If employed, they... View Details
Keywords: by Regina E. Herzlinger
  • 18 Mar 2001
  • Research & Ideas

Want to Be an Entrepreneur? [Part I]

role (himself MBA '75, PhD '82, he is D'Arbeloff MBA Class of 1955 professor of business administration and cochair of the school's entrepreneurship and service management unit), he pointed out that none of these ideas was a business.... View Details
Keywords: by John S. Rosenberg
  • 21 Jul 2006
  • Op-Ed

Enron Jury Sent the Right Message

Enron case should not be taken as a one-off judgment by a business school professor. Many years ago, at the dedication of the Harvard Business School campus on June 24, 1927, Owen Young—a lawyer, visionary capitalist, founding chairman of... View Details
Keywords: by Malcolm S. Salter
  • 21 Jul 2011
  • Working Paper Summaries

Collaborating Across Cultures: Cultural Metacognition and Affect-Based Trust in Creative Collaboration

Keywords: by Roy Y.J. Chua, Michael W. Morris & Shira Mor
  • 18 Feb 2002
  • Research & Ideas

Wrap-up: Software, Telecom, and Recovery

Investors' Interest?" Y2K spending drove growth in the late '90s, followed almost immediately by a boom of broad e-implementations such as customer relationship management and e-commerce, while the... View Details
Keywords: by Wendy Guild & Martha Lagace; Financial Services; Technology; Communications; Telecommunications
  • March–April 2012
  • Article

The Genesis and Dynamics of Organizational Networks

By: Gautam Ahuja, Guiseppe Soda and Akbar Zaheer
An extensive body of knowledge exists on network outcomes and on how network structures may contribute to the creation of outcomes at different levels of analysis, but less attention has been paid to understanding how and why organizational networks emerge, evolve, and... View Details
Keywords: Economic Sociology; Economics And Organization; Social Networks; Organization And Management Theory; Interorganizatonal Relationships; Networks; Strategy; Change
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  • 01 Dec 2020
  • News

In the Zone

11,000 community members. Owusu-Kesse had already spent a year at Canada’s side, thanks to an externship sponsored by his employer, Morgan Stanley. Now Canada wanted him back. “I had no idea how much money I would make. I had no idea what... View Details
Keywords: Julia Hanna; nonprofit management; urban development; leadership; public education; Educational Services
  • 12 Oct 1999
  • Research & Ideas

Bright Ideas: The Creative Power of Groups

Business School Press), a new book by HBS professor Dorothy Leonard and Professor Walter Swap of Tufts University. The authors not only disprove the stereotypical perception of group creativity as an oxymoron but show how the group... View Details
Keywords: by Laurie Joan Aron
  • November 2011 (Revised August 2012)
  • Background Note

Customer Discovery and Validation for Entrepreneurs

By: Frank V. Cespedes, Thomas Eisenmann and Steven G. Blank
Provides practical guidelines for conducting market research to explore and validate demand for entrepreneurial offering. Explains how the research objectives of entrepreneurs might differ from those relevant to managers evaluating product or service offerings to... View Details
Keywords: Customer Value and Value Chain; Entrepreneurship
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  • 06 Jan 2012
  • Op-Ed

Where Green Corporate Ratings Fail

News Corporation—a multinational media conglomerate that includes BSKYB, Dow Jones, Fox News, 20th Century Fox and Star, among other units—announced earlier this year that it has become climate neutral, meaning that its operations have no net impact on global climate... View Details
Keywords: by Michael Toffel & Auden Schendler; Information; Publishing
  • June 1991 (Revised March 1995)
  • Case

Becton Dickinson (C): Human Resource Function

By: Michael Beer
The new vice president of Human Resources (HR) for Becton Dickinson must develop a strategy to reconceptualize the HR function as mandated by the CEO who has introduced formal strategic planning procedures in the organization. The teaching objective is to understand... View Details
Keywords: Human Resources; Strategic Planning; Corporate Strategy; Health Industry
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  • 02 Sep 2016
  • Op-Ed

The Twitter Election

time interacting with traditional media.Second, voters who may have enjoyed being entertained and provoked during the primary by Trump's tweets are likely to become more serious as they approach the general election. Given the tough... View Details
Keywords: by John Quelch and Thales Teixeira
  • August 2018
  • Supplement

Garanti Payment Systems: Digital Transformation Strategy (B)

By: Shelle M. Santana and Esel Çekin
Supplements the (A) case. Işıl Akdemir Evlioğlu, executive vice president of marketing at Garanti Payment Systems (GPS), a subsidiary of Garanti Bank, is grappling with three questions. First, should GPS create its own mobile app for credit card customers or leverage... View Details
Keywords: Loyalty Programs; Campaign Management; Campaign Enrollment; Branding; Customer Acquisition; Regulations; Regulatory Changes; Bank; Retail Bank; Banking; Payment Systems; Installment; Mobile App; Call Center; Data Analytics; Digital; Technology; Banks and Banking; Business Subsidiaries; Mobile and Wireless Technology; Credit Cards; Brands and Branding; Governing Rules, Regulations, and Reforms; Decision Choices and Conditions; Digital Transformation
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  • 04 Nov 2014
  • Working Paper Summaries

Making the Numbers? ‘Short Termism’ & the Puzzle of Only Occasional Disaster

Keywords: by Hazhir Rahmandad, Nelson P. Repenning & Rebecca Henderson
  • 12 Aug 2002
  • Research & Ideas

‘Let the Buyer Beware’ Doesn’t Protect Investors

The American regulatory agencies, described by Henry Kaufmann as "...less than robust... Understaffed, under-funded, and badly fragmented," have been, in his words, "slow to recognize some of the more serious abuses"... View Details
Keywords: by D. Quinn Mills