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  • 20 Dec 2022
  • Op-Ed

Employee Feedback: The Key to Retention During the Great Resignation

understandable and they are humble listeners. Second, these CEOs have institutionalized a governance and learning system, which enables truth to speak to power at the corporate and unit levels through periodic, systematic, well-structured... View Details
Keywords: by Michael Beer
  • 01 Nov 1999
  • Research & Ideas

John H. Patterson and the Sales Strategy of the National Cash Register Company, 1884 to 1922

objection, he acknowledged the legitimacy of the complaint, and then tried to counter. My method of taking orders, I presume, does not vary much from that of other managers. If the party calling is a stranger, the first thing is to learn... View Details
Keywords: by Walter A. Friedman
  • 11 Mar 2009
  • HBS Case

The Energy Politics of Russia vs. Ukraine

state to ownership (with 50.002 percent), and Gazprom's strategy for becoming a global energy company, mainly through acquisition and partnerships. “Russia needs the money. It can't scare away its customers.” The learning objectives of... View Details
Keywords: by Garry Emmons; Energy; Utilities
  • 10 May 2021
  • Research & Ideas

Who Has Potential? For Many White Men, It’s Often Other White Men

assignments that help them learn new skills. With more opportunities to shine, they rise through the ranks faster, preserving the status quo. "Those deemed stars are given the benefit of the doubt, even when they make mistakes."... View Details
Keywords: by Dina Gerdeman
  • Profile

Adrian Obleton

like writing enough to go to law school. What is your favorite childhood memory? I remember learning how to do math when I was 5 or 6 by playing Monopoly with my dad. It's a controversial game, but it’s still my favorite to this day... View Details
  • 17 Nov 2023

Entrepreneurial Insights: 20 Minutes with an HBS Founder

Wondering how an MBA can help with your professional growth? Learn from HBS alumnus, Brandon Tseng (MBA 2017), how HBS helps prepare you for a career in entrepreneurship. View Details
  • 04 Apr 2023
  • What Do You Think?

How Does Remote Work Affect Innovation?

productivity, mainly by eliminating commute time, the evidence thus far suggests two things: We don’t yet know how to measure productivity changes from remote work and that, even when we learn, the impact may not be very significant. Many employers are just View Details
Keywords: by James Heskett
  • 15 Nov 2022
  • Book

Stop Ignoring Bad Behavior: 6 Tips for Better Ethics at Work

as explicit, says Bazerman. It is sometimes implicit and unintentional. “Rather than dig in and learn more, we basically look the other way and go back to problems we understand.” On a less dramatic level, we’re all complicit, often... View Details
Keywords: by Pamela Reynolds
  • Web

Clubs - Business & Environment

Club The Energy and Environment Club seeks to represent and promote the energy, clean tech, and environment-related industries at HBS. Visit the Energy and Environment Club website to learn more. Learn about... View Details
  • 22 Feb 2024
  • Blog Post

It’s Time to Build: Why the MS/MBA Is Right for You!

generally applicable, I also hoped to stay technical where possible, especially in 2021 amid the changing environment for AI and Web3. A conversation with a friend and mentor Emily Batt (MS/MBA 2020) convinced me that Harvard’s MS/MBA was the right fit for me. You get... View Details

    Robert C. Merton

    Robert C. Merton is the School of Management Distinguished Professor of Finance at the MIT Sloan School of Management.

    Merton is University Professor Emeritus at Harvard University and was the George Fisher Baker Professor of... View Details

    Keywords: banking; brokerage; financial services; insurance industry; investment banking industry; retail financial services
    • 29 May 2018
    • First Look

    New Research and Ideas, May 29, 2018

    back to the Hong Kong Disney parade, reflecting on how far the company had come and the lessons he had learned about reawakening the Disney magic. Purchase this case:https://hbsp.harvard.edu/product/717483-PDF-ENG Harvard Business School... View Details
    Keywords: Dina Gerdeman
    • Web

    Business Fundamentals Course - CORe | HBS Online

    University Get ready for the real world. Stand out from the crowd and impress during interviews as you prepare for your next opportunity. You can also earn undergraduate academic credit for CORe in select course starts. By learning these... View Details
    • 29 Apr 2021
    • Blog Post

    PRIDE at HBS: Forty Years of Progress

    learned so much about leadership, service, and sacrifice. Through the adversity, I made some lifelong friendships. But there was something that the Navy lacked: a community for LGBTQ+ individuals. There were no other “out” individuals on... View Details
    • 29 Jan 2007
    • Research & Ideas

    The Business Press Is a Watchdog that Bites

    When tales of financial fraud hit the newsstands, business people and academics usually assume that it was analysts or auditors who brought the wrongdoing to light. Journalists, they believe, are only repeating what they've been told. That's a misunderstanding Gregory... View Details
    Keywords: by Martha Lagace; Journalism & News; Publishing
    • August 2024
    • Background Note

    Your True Moral Compass

    By: Joseph L. Badaracco
    This note explores the concept of a "moral compass" for making difficult decisions in leadership roles. It argues that the standard view of a moral compass as a simple, internal guide is inadequate for complex situations. Instead, it proposes that our true moral... View Details
    Keywords: Moral Sensibility; Decision Choices and Conditions
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    • March 17, 2021
    • Other Article

    Beyond Pajamas: Sizing Up the Pandemic Shopper

    By: Ayelet Israeli, Eva Ascarza and Laura Castrillo
    A first look at how the COVID-19 pandemic impacted e-commerce apparel shopping in the US and the UK. Extensive analysis and interactive graphics utilizing millions of transactions.
    While the pandemic is still playing out, our preliminary investigations... View Details
    Keywords: Retail; Retail Analytics; Consumer; Pandemic; COVID; COVID-19; Apparel; Ecommerce; Online Shopping; Online Apparel; Online Sales; Returns; CRM; Customer Retention; Customer Experience; Customer Value; Digital; Customer Focus and Relationships; Customers; Health Pandemics; Consumer Behavior; Customer Relationship Management; Internet and the Web; Behavior; E-commerce; Retail Industry; Apparel and Accessories Industry; Technology Industry; United States; United Kingdom
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    • August 2012 (Revised September 2012)
    • Case

    JP Morgan Chase & the CIO Losses

    By: Clayton Rose
    On July 13, 2012, JP Morgan Chase & Co. announced a larger than expected loss for the quarter, $4.4 billion, from positions held in the Chief Investment Office (CIO), raising the total losses to $5.9 billion. Since the substantial risks in the CIO had first been... View Details
    Keywords: Banking; Governance; Finance; Risk Management; Corporate Governance; Business Earnings; Accounting; Banking Industry; Financial Services Industry; United States
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    • December 2009 (Revised June 2011)
    • Case

    Curt Schilling's Next Pitch

    By: Noam T. Wasserman, Jeffrey J. Bussgang and Rachel Gordon
    As his major-league pitching career was starting to wind down in 2006, baseball all-star Curt Schilling decided to become an entrepreneur. Looking to focus his tenacity and his passion for online role-playing games on a new challenge, he founded an online gaming... View Details
    Keywords: Mergers and Acquisitions; Business Startups; Decision Choices and Conditions; Entrepreneurship; Financing and Loans; Leadership; Personal Development and Career; Groups and Teams; Video Game Industry
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    • March 2006
    • Module Note

    International Regulatory Regimes

    By: Mihir A. Desai and Kathleen Luchs
    Describes the seventh module in the International Finance course at Harvard Business School. The module focuses on how national and international regulatory regimes influence financial decisions. The module explores how national regulatory regimes interact, the... View Details
    Keywords: Globalized Markets and Industries; International Finance; Decisions; Governing Rules, Regulations, and Reforms; Business Ventures; Teaching; International Relations; Education Industry
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