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  • 12 Nov 2021
  • HBS Seminar

Prof. Rosabeth Moss Kanter, HBS

  • July 2024
  • Teaching Note

Leading Culture Change at Microsoft Western Europe

By: Amy C. Edmondson and Catherine Huang
This teaching plan is designed to be used in conjunction with the case study “Leading Culture Change at Microsoft Western Europe,” HBS No. 624-096, to help faculty deepen student understanding of psychological safety and organizational culture transformation through... View Details
Keywords: Culture Change; General Management; Psychological Safety; Leadership; Transformation; Organizational Culture; Problems and Challenges; Groups and Teams; Business or Company Management; Technology Industry; Europe
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  • Web

Europe - Global

had been used by the likes of Pablo Picasso, Vincent Van Gogh, and Ernest Hemingway. The primary teaching objective of the case is to help students formulate an action plan. It also offers insights on strategy execution, stepping into a new View Details
  • Web

Organize Care Around Medical Conditions - Institute For Strategy And Competitiveness

IPU leadership team. Patient and clinician scheduling is critical to success. The processes of care need to be well defined and mapped accurately. Whenever possible standard care processes need to be followed. It is especially important... View Details
  • 16 Apr 2024
  • News

Netflix Enters Its Dan Lin (MBA 1999) Era

Dan Lin arrives at the Netflix's AVATAR: THE LAST AIRBENDER World Premiere held at the Egyptian Theatre in Los Angeles, CA on Thursday, February 15, 2024. (Photo By Sthanlee B. Mirador/Sipa USA)(Sipa via AP Images) The Hollywood Reporter recently published a profile of... View Details
  • February 2024
  • Supplement

Dena Almansoori at e&: Fostering Culture Change at a UAE Telco Transforming to a Global Techco

By: Emily Truelove, Michelle Zhang and Alpana Thapar
Dena Almansoori, the first female and one of the youngest members of the United Arab Emirates-based e&’s leadership team, joined in 2020 just before e& began a strategic transition from being a regional telecommunications company to becoming a global technology... View Details
Keywords: Technology; Telecommunications; Employee Mobility; Leading Change; Human Resources; Organizational Culture; Transformation; Talent and Talent Management; Change Management; Employee Relationship Management; Telecommunications Industry; Technology Industry; Middle East; United Arab Emirates
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  • Web

About | Social Enterprise | Harvard Business School

sectors to tackle society’s toughest challenges and make a difference in the world. Leadership Shawn Cole Initiative Chair; John G. McLean Professor of Business Administration Shawn Cole is a professor in the Finance Unit and has taught... View Details
  • April 2024 (Revised July 2024)
  • Case

Unleashing Human Magic at Best Buy

By: Leonard A. Schlesinger, Sunil Gupta and Amram Migdal
The case examines the transformation of Best Buy under CEO Hubert Joly's leadership from 2012. Facing significant business challenges, including competition from online and physical retailers, Joly implemented the "Renew Blue" turnaround strategy, which focused on... View Details
Keywords: Change Management; Transformation; Transition; Communication Intention and Meaning; Communication Strategy; Customer Focus and Relationships; Health Care and Treatment; Digital Transformation; Digital Strategy; Job Cuts and Outsourcing; Labor; Leadership Development; Leadership Style; Leading Change; Management Practices and Processes; Management Style; Business or Company Management; Crisis Management; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Failure; Success; Personal Development and Career; Strategic Planning; Adaptation; Competition; Alignment; Business Strategy; Retail Industry; Minneapolis; Minnesota; United States
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    Robert C. Merton

    Robert C. Merton is the School of Management Distinguished Professor of Finance at the MIT Sloan School of Management.

    Merton is University Professor Emeritus at Harvard University and was the George Fisher Baker Professor of... View Details

    Keywords: banking; brokerage; financial services; insurance industry; investment banking industry; retail financial services
    • Web

    Tools & Training - Alumni

    they’ve learned in Harvard ManageMentor, or engage in entirely new subjects such as Authenticity, Big Data and Analytics, Design Thinking and Emotional Intelligence. The content in HMM Spark is curated and continuously updated by HBP’s View Details
    • 07 Jul 2021
    • News

    Good News for Disgraced Companies: You Can Regain Trust

    • Research Summary

    Overview

    By: Rob Markey
    Most companies' leaders declare their commitment to delivering value to customers. Many have adopted language such as "customer-centric" or "customer-obsessed." Companies that consistently earn top marks for customer loyalty in their industry deliver total shareholder... View Details
    Keywords: Customer Base Analysis; Customer Lifetime Value; Customer Experience; Customer Loyalty; Service Profit Chain; Management Accounting; Project Evaluation And Resource Allocation; Customer Value and Value Chain; Customer Satisfaction; Valuation; Customer Focus and Relationships
    • January 2014 (Revised May 2014)
    • Case

    Rethinking Cities: Chicago on the Move

    By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone
    It is impossible to discuss national competitiveness without considering cities and the regions they anchor. Cities are transportation hubs, centers of commercial exchange, and the locus of lives. They thrive by the ways they connect to the world. Demographic changes... View Details
    Keywords: Innovation; Management; Strategy; Infrastructure; Innovation and Invention; Chicago
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    • 14 Jan 2022
    • News

    Tsedal Neeley on Why We Need to Think of the Office as a Tool, with Very Specific Uses

    • 05 Jul 2012
    • What Do You Think?

    Why Is Trust So Hard to Achieve in Management?

    taught? As Dan Wallace, a graduate of Harvard Business School, points out " none of this was addressed when I was a student there trust would be more prevalent if our best schools of leadership taught it." Finally, Richant... View Details
    Keywords: by James Heskett
    • February 2024
    • Supplement

    JTC: Stronger Together with Shared Ownership: What JTC Did and Its Impact

    By: Ethan Bernstein
    Nigel Le Quesne, CEO of Jersey-based financial services firm JTC, firmly believed that "shared ownership" was at the heart of his company’s successful track record. The firm had seen its revenues, profits, and number of clients and staff grow steadily throughout its... View Details
    Keywords: Employee Stock Ownership Plan; Leadership Style; Organizational Culture; Going Public; Employee Ownership; Financial Services Industry
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    • Web

    Topics - HBS Working Knowledge

    (1) Information Technology (65) Information Types (1) Information (52) Infrastructure (55) Initial Public Offering (3) Innovation Leadership (22) Innovation Strategy (47) Innovation and Invention (454) Innovation and Management (96)... View Details
    • 22 Nov 2010
    • Research & Ideas

    Seven Strategy Questions: A Simple Approach for Better Execution

    Business leaders can't develop and execute effective strategy without first gathering the right information, says Harvard Business School professor Robert Simons. In his new book, Seven Strategy Questions: A Simple Approach for Better Execution, Simons explains how... View Details
    Keywords: by Robert Simons
    • 05 Jan 2024
    • Blog Post

    Meet The HBS African American Student Union

    serve as a VP of Admissions this school year with Alliyah Gary (MBA 2024) and look forward to seeing all of the ways AASU will continue to thrive at HBS in the future.” - Chloe Sharp (MBA 2024) AASU would not be what it is today without our View Details
    • August 2006
    • Background Note

    Analyzing Work Groups

    By: Linda A. Hill and Michel Anteby
    Work groups are the building blocks of organizations. They are found in all areas of an organization, from research and development to customer service, and at all levels, from the executive suite to the factory floor. Some are incredibly successful, while others are... View Details
    Keywords: Framework; Leadership Style; Service Operations; Organizational Culture; Performance Effectiveness; Groups and Teams; Research and Development; Behavior
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