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  • 02 Nov 2010
  • First Look

First Look: November 2, 2010

using different methods (two experiments and a survey) indicate an inverted-U shaped relationship between degree of decision latitude and leadership effectiveness perceptions. The increase in leadership effectiveness perception between... View Details
Keywords: Sean Silverthorne
  • 23 Jul 2001
  • Research & Ideas

How the Giants of Enterprise Seized the Future

shared with the other titans in this book a belief in the future. Watson had two decades of business experience by the time he became chief executive of Computing-Tabulating-Recording (C-T-R) in 1914. The situation he faced was not... View Details
Keywords: by Richard S. Tedlow
  • 14 Dec 2020
  • Research & Ideas

What Does December's Drug-Approval Dash Mean for COVID-19 Vaccines?

uncovered by Cohen’s team apply to the coronavirus vaccines? The short answer: Yes, and the more rushed the approval process, the more likely patients will experience side effects from these drugs, Cohen says. We asked Cohen to discuss... View Details
Keywords: by Danielle Kost; Pharmaceutical; Health
  • 15 Aug 2011
  • Research & Ideas

A New Model for Business: The Museum

along with companies like Apple, Facebook, and Progressive Insurance, is a leading example of firms that are thinking about customers in a new way—much like how a museum curator orchestrates the experience of patrons. Weaver, an assistant... View Details
Keywords: by Carmen Nobel
  • 11 Oct 2004
  • Research & Ideas

Four Ways to Create Lasting Change

deficiency, and one even argued that "mystery shoppers should not and cannot tell our managers how our stores should be run." Mindsets changed after the mystery shopping experience, as it proved much more powerful than confronting data on a spreadsheet. The... View Details
Keywords: by Martha Lagace
  • 16 Mar 2003
  • Research & Ideas

At the Center of Corporate Scandal Where Do We Go From Here?

importance of values and standards in business and the role leaders play in articulating them. Fifteen years ago we began teaching a required course called Leadership, Values, and Decision Making. Last December, after a couple of years of work, the faculty voted to... View Details
Keywords: by Kim B. Clark
  • 28 Oct 2014
  • First Look

First Look: October 28

school tend to have higher academic achievement and experience greater acceptance by their peers in adolescence. Despite this positive influence on educational outcomes, it is still unclear why some children are more prosocial than others... View Details
Keywords: Carmen Nobel
  • 17 Nov 2015
  • First Look

November 17, 2015

governance to an increased number of startups that they are more likely to abandon, but where early experiments significantly inform beliefs about the future potential of the venture. We also highlight how this adaptation by financial... View Details
Keywords: Sean Silverthorne
  • 10 Sep 2007
  • Research & Ideas

High Note: Managing the Medici String Quartet

creative leadership very close-up. The business researcher in me was looking for parallels with intimate creative collaboration in general. If you think about it, there aren't too many human collaboration experiences more extreme than a... View Details
Keywords: by Martha Lagace; Music
  • 02 Sep 2019
  • What Do You Think?

Are Overlooked Forces Shielding the US from Severe Economic Downturns?

given the length of the economic recovery from the depths of 2008. But are several basic forces at work that put the notion of an imminent recession to rest? In the early 1960s, in a class on business logistics at The Ohio State University, I ran an View Details
Keywords: by James Heskett; Service
  • 08 Apr 2002
  • Research & Ideas

How to Negotiate “Yes” Across Cultural Boundaries

Decision-making and governance processes, which determine either a "yes" or a "no," can differ widely from culture to culture, not just in terms of legal technicalities but also in terms of behaviors and core beliefs. In my View Details
Keywords: by James K. Sebenius
  • 15 Mar 2016
  • First Look

March 15, 2016

Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50752 Voter Registration Costs and Disenfranchisement: Experimental Evidence from France By: Braconnier, Celine, Jean-Yves Dormagen, and Vincent Pons Abstract—A large-scale randomized View Details
  • 12 Jan 2018
  • Cold Call Podcast

Leadership Lessons from a Young Martin Luther King, Jr.

them until they were at HBS, which was 20 years later, and how impactful that seemingly simple experience was. So, these things are very formative in peoples' lives, and I think it's important that our students at HBS, and other people... View Details
  • 13 Oct 2015
  • Research & Ideas

Does Business Get Done the Same Way in Emerging and Developed Countries?

to another, and a thousand things stay exactly the same. The difficulty is in knowing which is which—what needs to change, what can stay the same. Some executives with little experience in emerging markets expect them to be radically... View Details
Keywords: by Sean Silverthorne
  • 20 May 2014
  • First Look

First Look: May 20

514-048 YouTube for Brands This case examines the changes employed by YouTube to make the massively popular site more attractive to brands. Building from its base of amateur, user-generated content, YouTube had turned to experimenting... View Details
Keywords: Sean Silverthorne
  • 25 Feb 2014
  • First Look

First Look: February 25

1990s and 2000s magnified these challenges, as illustrated by the deployment of the descendent of the NCSA HTTPd server, otherwise known as Apache. This study asks whether this experience could produce measurement issues in standard... View Details
Keywords: Sean Silverthorne
  • 12 Jul 2010
  • Research & Ideas

Rocket Science Retailing: A Practical Guide

with tools for identifying and solving these problems, engage their employees and suppliers in their improvement efforts. Q: Your book notes that typical stores experience staff turnover of 100 percent each year. How do you see successful... View Details
Keywords: by Martha Lagace; Retail; Auto
  • 26 Sep 2006
  • First Look

First Look: September 26, 2006

of their ethical blind spots. Ethical judgment is learned and cultivated over the course of a career, but it begins with an understanding of one's personal values. Since many management students, especially those at leading business schools, have limited View Details
Keywords: Sean Silverthorne
  • 09 Jan 2006
  • Research & Ideas

Rebuilding Commercial Real Estate

Wall Street goes shopping. Wall Street surveyed the mountain of defaulted S&L loans taken over by the federal Resolution Trust Corporation (RTC) and saw an opportunity to get into real estate investing in a big way. Morgan Stanley's View Details
Keywords: by Roger Thompson; Construction; Real Estate
  • 23 Aug 2004
  • Research & Ideas

New Challenges for Long-Term Investors

effects on the standard of living of a long-term investor. Investors seeking to finance their long-term spending needs might look at bonds and equities in a very different light. Perhaps the best way to see the relevance of reinvestment risk for investors is to look at... View Details
Keywords: by Ann Cullen
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