Publications

February 2007
Case

South African Airways (A)

By: Joshua D. Margolis, Laura Morgan Roberts and Laura Winig

Amid efforts to engineer a turnaround at South African Airways (SAA), the CEO confronts an impending strike at the struggling company. How should the company address questions of distributive and procedural justice in post-Apartheid South Africa, and how should the CEO... View Details

Keywords: Fairness; Crisis Management; Employees; Employment; Growth and Development; Developing Countries and Economies; Air Transportation Industry; South Africa

September 2005
Case

IBM Network Technology (A) (Abridged)

By: Michael L. Tushman

An unconventional manager within IBM leads the creation of a business unit with multibillion-dollar potential, winning over customers and nudging the organization to make the changes needed to achieve dramatic growth. Exemplifies how organizational design and... View Details

Keywords: Organizational Design; Management Teams; Leadership Style; Growth and Development; Growth and Development Strategy; Employees; Information Technology Industry

January 1990 (Revised February 1990)
Teaching Note

Sedalia Revisited, Teaching Note

By: Roy D. Shapiro

Teaching Note for (9-687-004). View Details

Keywords: Factories, Labs, and Plants; Design; Quality; System; Employees; Framework; Competition; Production; Strategy

01 Dec 2005
News

A Renter’s Market

street. He looks for positive signs such as strong rental demand from city employees and blue-collar workers; a mix of rental and owner-occupied properties; successful local businesses; city revitalization projects; and informal... View Details

Keywords: Garry Emmons; Real Estate

25 Feb 2020
News

Why Layoffs are a Losing Strategy

practice and Joseph L. Rice III Faculty Fellow. It wasn’t until the idea of “lean” corporations came into vogue that companies began to treat employees as just another resource to be allocated as needed. In the decades since, layoffs have... View Details

Keywords: April White; Telecommunications; Information

02 Jan 2018
Research & Ideas

The Most Popular Stories and Research Papers of 2017

Bekkers. Asking Questions Can Get You a Better Job or a Second Date Knowing how to keep a conversation going can improve your career as well as your social life, according to research by Alison Wood Brooks and colleagues. Why Productivity Suffers When View Details

Keywords: by Sean Silverthorne

01 Mar 2022
What Do You Think?

Is It Time for More Reverse Mentoring?

personal computing and the power of the Internet. CEO Jack Welch responded with his typical high-energy enthusiasm. After seeking out a young mentor in the organization to help him learn, he “suggested” that his senior colleagues find fellow View Details

Keywords: by James Heskett

Fast Answer

Taxes worldwide

Where can I find information on taxes worldwide? KPMG Tax Rates Online: Time series data by country from 2010 - present for Corporate tax rates, Indirect tax rates, Individual income tax rates, Employer Social security rates, and View Details

17 Feb 2016
News

The Power of Art

The New York Times checked in with for-profit art broker Artlifting. The young company, which represents homeless and disabled artists, now has seven employees and works with more than 70 artists in eight cities. It has sold artwork for... View Details

May 2008
Supplement

Tribune Company, 2007 (CW)

By: Timothy A. Luehrman

This case describes the proposed acquisition of Tribune Company by Sam Zell in 2007. Tribune Company is one of the largest newspapers and broadcasting companies in the United States. Zell's proposed acquisition is unusual in several respects. It is two-tiered, employs... View Details

Keywords: Acquisition; Credit; Employee Stock Ownership Plan; Employees; Markets; Market Transactions; Negotiation Deal; Business and Shareholder Relations; Sales; Perspective; Journalism and News Industry; United States

11 Feb 2021
Blog Post

Good Leadership Is an Act of Kindness

Executive Education programs. With the COVID-19 pandemic transforming our lives at every level, a growing number of students and former students have sought my advice about how to lead in a time of great uncertainty and unprecedented View Details

Keywords: All Industries

Otto Haas

Along with chemist Otto Rohm, Haas founded one of the world’s largest specialty chemical producers. Under his leadership, Rohm and Haas discovered two major products that have had a significant impact on business and society – Plexiglas and chemical paint binders (used... View Details

Keywords: Chemicals & Industrial

03 Feb 2020
What Do You Think?

Can an Organization Have Too Much 'Rebel Talent'?

at its core, means engaged minds and hearts.” Does she have it right? What do you think? Original Column Can an Organization Have Too Much 'Rebel Talent'? In a recent book, Francesca Gino argues the value of staffing an organization with leaders and View Details

Keywords: by James Heskett

17 Feb 2014
Research & Ideas

Companies Detangle from Legacy Pensions

nearly all corporations ceased offering defined benefit plans in favor of "defined contribution" packages such as 401(k) plans—in which employees contribute a set amount from their paychecks that would be individually invested... View Details

Keywords: by Michael Blanding; Aerospace; Financial Services

Article

A Career Life-Cycle Perspective on Women's Health and Safety

By: Robert S. Kaplan, Chizoba L. Chukwura, Gregory H. Gorman, Vivian S. Lee, Chester B. Good, Kathleen L. Martin, Gregory A. Ator and Michael D. Parkinson

Women's health has demanded more attention from employers as women integrated into the workforce. Traditionally male-dominant fields and occupations require special attention to workplace design, physical standards for entry, employment practices, equipment, and health... View Details

Keywords: Women's Health; Healthcare Access; Workplace Design; Military Health System; Occupational Health; Medical Equipment ＆ Devices; Employees; Gender; Personal Development and Career

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April 1964 (Revised September 1982)
Case

Empire Glass Co. (B)

Details the behavior of line managers, management staff, and workers in response to long-established control system developed by corporation headquarters. View Details

Keywords: Behavior; Management Systems; Employees; Manufacturing Industry

2019
Working Paper

Industrial Change, the Boundary of the Firm, and Racial Employment Segregation

By: John-Paul Ferguson and Rembrand Koning

Racial employment segregation between large workplaces in America has grown over the last generation. We know little about how changes in patterns of employment by economic sector have contributed to this growth, though. While there are many stylized narratives about... View Details

Keywords: Workplace Segregation; Firm Boundaries; Organizations; Employees; Segmentation; Race; Change; United States

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October 2015
Article

The Value of Bosses

By: Edward P. Lazear, Kathryn L. Shaw and Christopher Stanton

How and by how much do supervisors enhance worker productivity? Using a company-based data set on the productivity of technology-based services workers, supervisor effects are estimated and found to be large. Replacing a boss who is in the lower 10% of boss quality... View Details

Keywords: Supervisors; Management Skills; Employees; Performance Productivity