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  • All HBS Web  (12,787)
    • People  (47)
    • News  (3,828)
    • Research  (6,222)
    • Events  (48)
    • Multimedia  (201)
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  • 25 Feb 2002
  • Research & Ideas

The Country Effect: Does Location Matter?

collaborator John U. Farley have studied the impact of corporate culture and national culture on global marketing strategy. A few years ago they looked at the role played by... View Details
Keywords: by Sean Silverthorne
  • 2008
  • Book

Gross National Happiness: Why Happiness Matters for America—and How We Can Get More of It

By: Arthur C. Brooks
Who are the happiest Americans? Surveys show that religious people think they are happier than secularists, and secularists think they are happier than religious people. Liberals believe they are happier than conservatives, and conservatives disagree. In fact, almost... View Details
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Brooks, Arthur C. Gross National Happiness: Why Happiness Matters for America—and How We Can Get More of It. New York: Basic Books, 2008.
  • September 1991
  • Background Note

Persuasion

Examines the principles that apply in any persuasive business situation. Describes how to analyze the goals and audience; how to devise a persuasive message; and how to execute a persuasive strategy in writing, presentations, and larger corporate communication tasks. View Details
Keywords: Business or Company Management; Communication Intention and Meaning; Interpersonal Communication; Communication Strategy
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Hattersley, Michael E. "Persuasion." Harvard Business School Background Note 392-012, September 1991.
  • January 2023 (Revised January 2024)
  • Case

Digital Transformation at Tata Steel

By: Krishna Palepu, Das Narayandas, Radhika Kak and Rachna Tahilyani
T.V. Narendran, CEO of Tata Steel, India’s oldest steel manufacturing firm, had taken concrete business and cultural transformation steps to future-ready the firm since taking over in 2013. He had deleveraged and instilled financial discipline, acquired new businesses,... View Details
Keywords: Digital Transformation; Digital Strategy; Change Management; Growth and Development Strategy; E-commerce; Steel Industry; Asia; India
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Palepu, Krishna, Das Narayandas, Radhika Kak, and Rachna Tahilyani. "Digital Transformation at Tata Steel." Harvard Business School Case 323-053, January 2023. (Revised January 2024.)
  • 11 Apr 2012
  • News

Winning back Cuban-American Marlins fans may be tough sell for manager, experts say

  • Clubs

Volunteer Corps

  • Research Summary

A major area of Professor Torfason's research is the behavior of individual social network structures. He studies the violation of norms – specifically the use of excessive force in conflict situations – within the empirical context of a large online... View Details

  • Research Summary

Report - Telegraphs, Shrinking Economic Distances? A preliminary enquiry (1870s-1912)

<< forthcoming on Business Archives: Sources & History >>
This is a very preliminary report on sources and data for my research on telegraphs. Telegraphs are usually analysed in the context of railway expansion and the literature... View Details
  • 20 Nov 2019
  • Video

Shinta Widjaja Kamdani

Shinta Kamdani, owner of Indonesian-based consumer products and energy company Sintesa Group, describes the changes she made to the organizational structure and culture of the company when she took over leadership from her father. View Details
  • September 2004 (Revised February 2007)
  • Case

Hedging Currency Risks at AIFS

By: Mihir A. Desai, Vincent Dessain and Anders Sjoman
The American Institute for Foreign Studies (AIFS) organizes study abroad programs and cultural exchanges for American students. The firm's revenues are mainly in U.S. dollars, but most of its costs are in eurodollars and British pounds. The company's controllers review... View Details
Keywords: Foreign Direct Investment; Investment Funds; Financial Strategy; Forecasting and Prediction; Revenue; Credit Derivatives and Swaps; Currency; Currency Exchange Rate; Education Industry; North and Central America
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Desai, Mihir A., Vincent Dessain, and Anders Sjoman. "Hedging Currency Risks at AIFS." Harvard Business School Case 205-026, September 2004. (Revised February 2007.)

    Natalie Epstein

    Natalie Epstein is a PhD Candidate in Technology and Operations Management at Harvard Business School. Her research focuses on service design strategies for on-demand operations. As the service industry accelerates, she is particularly... View Details

    • 03 Dec 2009
    • Working Paper Summaries

    Walking the Talk in Multiparty Bargaining: An Experimental Investigation

    Keywords: by Kathleen L. McGinn, Katherine L. Milkman & Markus Nöth
    • 2013
    • Book

    Teaming to Innovate

    By: Amy C. Edmondson
    Innovation requires teaming. (Put another way, teaming is to innovation what assembly lines are to car production.) This book brings together key insights on teaming, as they pertain to innovation. How do you build a culture of innovation? What does that culture look... View Details
    Keywords: Innovation Leadership; Groups and Teams; Organizational Culture
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    Edmondson, Amy C. Teaming to Innovate. San Francisco, CA: Jossey-Bass, 2013.
    • 16 Jan 2024
    • Cold Call Podcast

    How SolarWinds Responded to the 2020 SUNBURST Cyberattack

    Keywords: Information Technology
    • November 1999 (Revised March 2003)
    • Case

    Webvan: Groceries on the Internet

    By: John A. Deighton and Kayla Bakshi
    What are the prospects for grocery shopping on the Web? This case invites a comparison of seven business models, with particular emphasis on Webvan. Why does the investment community value Webvan at $7.8 billion after less than six months of operating experience, and... View Details
    Keywords: Business Model; Experience and Expertise; Investment; Information; Marketing; Distribution Channels; Service Delivery; Cognition and Thinking; Internet and the Web; Retail Industry; Service Industry
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    Deighton, John A., and Kayla Bakshi. "Webvan: Groceries on the Internet." Harvard Business School Case 500-052, November 1999. (Revised March 2003.)
    • July 2004 (Revised May 2005)
    • Case

    Pfizer's Virtual CIO (Abridged)

    By: F. Warren McFarlan and Brian DeLacey
    Discusses the IT organization and IT strategy issues facing Pfizer, one of the world's largest pharmaceutical companies. Managing over $1 billion of IT expense, the company has a committee approach for handling all critical IT decisions, an approach that is consistent... View Details
    Keywords: Decision Making; Cost Management; Organizational Culture; Strategy; Information Technology; Pharmaceutical Industry
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    McFarlan, F. Warren, and Brian DeLacey. "Pfizer's Virtual CIO (Abridged)." Harvard Business School Case 305-018, July 2004. (Revised May 2005.)
    • September 1999 (Revised May 2003)
    • Case

    Deloitte & Touche (B): Changing the Workplace

    By: Rosabeth M. Kanter and Jane Roessner
    Deloitte & Touche women's initiative changed the workplace culture at the firm, solved retention problems, and brought external benefits. Now a new CEO must decide how to take this a step further as competition for talent was even stronger, young people had different... View Details
    Keywords: Strategic Planning; Organizational Culture; Accounting; Gender; Organizational Change and Adaptation; Loss; Change Management; Jobs and Positions; Resignation and Termination; Accounting Industry; United States
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    Kanter, Rosabeth M., and Jane Roessner. "Deloitte & Touche (B): Changing the Workplace." Harvard Business School Case 300-013, September 1999. (Revised May 2003.)
    • Clubs

    Asian-Affinity Business Association

    Keywords: Affinity
    • 22 Nov 2017
    • News

    Seven Things to Be Grateful for This Thanksgiving

    • 17 Jan 2023
    • Cold Call Podcast

    Nestlé’s KitKat Diplomacy: Neutrality vs. Shared Value

    Keywords: Re: Geoffrey G. Jones; Consumer Products
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