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  • All HBS Web  (7,218)
    • People  (13)
    • News  (1,863)
    • Research  (3,800)
    • Events  (26)
    • Multimedia  (69)
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  • 20 Dec 2004
  • Research & Ideas

How an Order Views Your Company

organization's response to a fine degree. So why aren't more companies this customer-centric? We asked professors Shapiro and Rangan to view the changes in order management cycle that have evolved since their findings were first presented in 1992. Sarah Jane Johnston:... View Details
Keywords: by Sarah Jane Johnston
  • 21 Nov 2017
  • First Look

First Look at New Research and Ideas, November 21, 2017

chain that generalizes Antràs and Chor (2013). To assess the evidence, we construct firm-level measures of the upstreamness of integrated and non-integrated inputs by combining information on the production... View Details
Keywords: Sean Silverthorne
  • 01 Dec 2003
  • What Do You Think?

Is This the Twilight Era for the Managed Mutual Fund?

appear to have been formed over a number of years? Or is all of this just an overreaction to phenomena that will recede in perceived importance to investors and money managers alike as other concerns crowd... View Details
Keywords: by James Heskett
  • 04 Nov 2002
  • Research & Ideas

From Lone Star to Team Player

revenues from cross-selling of products originally developed in one unit but are now sold in other units as well. It has become a truism that sharing knowledge and collaboratingis good, but many times it is... View Details
Keywords: by Mallory Stark
  • 26 May 2003
  • Research & Ideas

Corporate Transparency Improves For Foreign Firms in U.S. Markets

that research. Srinivasan's work with Tarun Khanna and Krishna Palepu furthers the debate regarding the effect of globalization on corporate governance systems. –Ed.Churchwell: How do you define corporate and View Details
Keywords: by Cynthia Churchwell
  • 09 Aug 2010
  • Research & Ideas

How to Speed Up Energy Innovation

in energy. For example, 100 years ago, half the country worked in agriculture. Now almost no one does. Agriculture has also seen a massive increase in productivity. Some of that is due to mechanization and... View Details
Keywords: by Julia Hanna; Energy; Utilities
  • 29 Apr 2008
  • Research Event

Venture Capital

Panelists believe that strategies of various kinds—to differentiate, to locate and hire in foreign countries and cultures, to build trust, even about whether to go global or not—are a necessity now that the... View Details
Keywords: by Josh Lerner; Financial Services
  • 07 Mar 2005
  • What Do You Think?

Should Business Management Be Regarded as a Profession?

business"? Do you agree with Harsh Sharan when he writes, "The debate over the issue itself will lend growing credence to an acceptance of management as the latest profession"? What do you think? View Details
Keywords: by James Heskett
  • 02 Sep 2010
  • What Do You Think?

How Transparent Should Boards Be?

think? Original Article The case study for this month is inspired by the Hewlett-Packard board, which deserves some kind of award for continuing to supply business schools with years worth View Details
Keywords: by Jim Heskett
  • 08 Sep 2011
  • What Do You Think?

What’s Apple’s Biggest Challenge: Replacing Steve or Wall Street?

years from now? What is Apple's post-Jobs future? What do you think? Jim Heskett's latest book,The Culture Cycle, was published in September. Original Article Discussions of management succession have been... View Details
Keywords: by James Heskett; Computer
  • 27 Jun 2007
  • Lessons from the Classroom

Learning to Make the Move to CEO

executives in his classroom. While they come from countries around the world and from a variety of industries, they share a common characteristic. "They're at a point where it's valuable for them to... View Details
Keywords: by Julia Hanna; Education
  • 27 Jul 2011
  • Research & Ideas

Customer Loyalty Programs That Work

"It's about going back to the basic roots and origins of retailing," says Alvarez. "Talk to the customer, listen, find out what they want, and get it for them. "When you combine this with... View Details
Keywords: by Maggie Starvish; Retail
  • 27 May 2008
  • Sharpening Your Skills

Sharpening Your Skills: Thinking About Global

matter the most in your industry, and look at them not just as difficulties to be overcome but also as potential sources of value creation. Which Countries Are The Most Business Friendly? Handicapping the... View Details
  • 04 Oct 2007
  • What Do You Think?

Has Managerial Capitalism Peaked?

foster the process? What do you think? Original Article There is a growing call for a redress of the imbalance between what John Bogle terms managerial capitalism and owners' capitalism. In his 2005 book,... View Details
Keywords: by Jim Heskett
  • 06 Jul 2009
  • What Do You Think?

Are You Ready to Manage in an Irrational World?

of) the perception of value." What do you think? Original Article Have you noticed that we are being bombarded by a flood of work by neuroscientists and behavioral... View Details
Keywords: by Jim Heskett
  • 01 Aug 2012
  • What Do You Think?

Should CEOs Worry About ‘Too Big to Succeed?’

take their organizations beyond that point in terms of size? Phil Clark posed the question, "Is there a 'right size' for a company?" If so, how do we know? How many companies that you can think of... View Details
Keywords: by James Heskett; Manufacturing; Financial Services
  • 06 Apr 2016
  • What Do You Think?

As Tim Cook, How Would You Tackle Apple's Next Challenge?

(NRF) or encrypted lightwaves. Time is a wasting. Lead or get out of the way.” Is product security a potential distraction for Apple’s leadership? What do you think? Original Column We’ve spent the last... View Details
Keywords: by James Heskett; Computer
  • 03 Feb 2020
  • What Do You Think?

Can an Organization Have Too Much 'Rebel Talent'?

at its core, means engaged minds and hearts.” Does she have it right? What do you think? Original Column Can an Organization Have Too Much 'Rebel Talent'? In a recent book, Francesca Gino argues the value of... View Details
Keywords: by James Heskett
  • 06 Nov 2019
  • Op-Ed

Torched Planet: The Business Case to Reinvent Almost Everything

The world is. on. fire. The Earth is burning. We only have a little time to arrest climate change, and if we fail to do so the consequences will be both dire and irreversible. We have the technology and the resources to fix things, if we want to. We even have a... View Details
Keywords: by Rebecca Henderson; Energy
  • 23 Jun 2003
  • Research & Ideas

Historically Speaking: A Roundtable at HBS

work. Alfred Chandler: The road that led me to write Inventing the Electronic Century had a bit of a twist and turn. I originally planned a single study in comparative institutional history called... View Details
Keywords: by Jim Aisner
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