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  • September 2017 (Revised January 2019)
  • Case

FJ Management Inc.

By: Lynda M. Applegate and Matthew G. Preble
In late 2015, Crystal Call Maggelet, president and CEO of FJ Management, is working with her investment committee to help set the company’s strategic direction. Maggelet, daughter of the company’s founder, has led FJ Management since 2009 when she stepped in as CEO... View Details
Keywords: Turnaround; Company History; Family Business; Transformation; Volatility; Change Management; Entrepreneurship; Ethics; Moral Sensibility; Values and Beliefs; Cash Flow; Insolvency and Bankruptcy; Financial Liquidity; Financial Management; Governance; Corporate Governance; Governance Controls; Leadership; Leading Change; Crisis Management; Negotiation; Organizational Change and Adaptation; Family Ownership; Business and Stakeholder Relations; Business Strategy; Energy Industry; Travel Industry; Retail Industry; Service Industry; Utah
Citation
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Applegate, Lynda M., and Matthew G. Preble. "FJ Management Inc." Harvard Business School Case 818-028, September 2017. (Revised January 2019.)
  • 13 Aug 2020
  • Research & Ideas

6 Ways to Support COVID-Weary Employees

leave. Research has shown that US cities that mandated paid sick leave experienced less contagious presenteeism (employees coming to work while sick) compared with control cities. That is, people were less inclined to attend work when... View Details
Keywords: by Dina Gerdeman
  • 22 May 2020
  • In Practice

Post-COVID Health Care: More Screens, Less Red Tape?

employer-based insurance will return Amitabh Chandra: More demand for insurance exchanges Recessions and pandemics create job losses that highlight the problems of tying health insurance to employment. Cleaving insurance from employment is often viewed as a path to... View Details
Keywords: by Danielle Kost
  • 31 Aug 2010
  • First Look

First Look: August 31

developed economies historically, and even today. In analyzing this historical evidence, the chapter first shows how organizational forms of business groups were employed over long time periods to control large and diversified... View Details
Keywords: Sean Silverthorne
  • 05 Jun 2007
  • First Look

First Look: June 5, 2007

to an orthodoxy of capital controls in 1944 and then back again by 1994? How have such standards of appropriate behavior been codified and transmitted internationally? Contrary to conventional accounts, Abdelal argues that neither the... View Details
Keywords: Martha Lagace
  • 29 Oct 2000
  • Research & Ideas

The Entrepreneurial Venture: A Conversation

there are fewer governmental controls and safety nets than in other countries. The second quarter of this year provided a "correction" in U.S. equity markets, and a lot of dot-coms have become dot-bombs. Kane: We actually have... View Details
Keywords: by Susan Young
  • 01 Jul 2019
  • What Do You Think?

Are Super Stretch Goals Only for the Very Young?

further growth, and essentially the loss of control of the company by the board, which was even required to remake its composition. At Volkswagen, eerily similar things happened, this time with engineering practices and goals. This sad... View Details
Keywords: by James Heskett
  • 01 Mar 2016
  • First Look

March 1, 2016

receiving countries. In this study, 23,800 citizens were randomly assigned to receive visits from political activists during the lead-up of the 2010 French regional elections. Treatment increased the turnout of immigrants without affecting non-immigrants, while turnout... View Details
Keywords: Sean Silverthorne
  • 10 Aug 2015
  • Research & Ideas

Why a Federal Rule on CEO Pay Disclosure May Get You In Trouble With Customers

reason that if a firm could afford to pay its CEO an eight-figure salary, it could also afford to manufacture higher-quality products than a firm that paid its CEO a six-figure salary? With that in mind, they conducted a study that View Details
Keywords: by Carmen Nobel; Retail
  • 13 Mar 2014
  • Research & Ideas

Can We Get To Where We Need To Go?

upgrade the nation's air traffic control system. Kanter acknowledged that the projects needed to address the country's infrastructure issues are not small, but noted that the US has a long history of taking on big national purpose... View Details
Keywords: by Dina Gerdeman; Transportation; Air Transportation; Auto
  • 14 Jul 2009
  • First Look

First Look: July 14

controlling for other, previously identified effects on citation rates. Our findings suggest that subfields can increase the impact they have on the broader intellectual discourse by situating their phenomena in rich contexts that... View Details
Keywords: Martha Lagace
  • 04 Oct 2004
  • Research & Ideas

Start to Measure Your E-commerce Success

a summary measure of revenue generation and cost control. They should be controllable in that employees in the organization can actually influence improvement in the factor measured. Some of the metrics shown here are evaluations of... View Details
Keywords: by Marc J. Epstein
  • 13 Jul 2010
  • First Look

First Look: July 13

Ramanna, and Douglas J. Skinner Abstract Based on extant literature, we review the positive theory of GAAP. The theory predicts that GAAP's principal focus is on control (performance measurement and stewardship) and that verifiability and... View Details
Keywords: Martha Lagace
  • April 2022 (Revised August 2022)
  • Case

Conflicts of Interest at Uptown Bank

By: Jonas Heese
In 2013, two employees debated whether to blow the whistle on their employer, Bell Bank, after completing an internal review that revealed undisclosed conflicts of interest. Bell Bank’s Asset Management business disproportionately invested clients’ money in Bell Bank’s... View Details
Keywords: Whistleblower; Whistleblowing; Mutual Funds; Conflicts Of Interest; Decision Making; Decisions; Judgments; Ethics; Moral Sensibility; Values and Beliefs; Finance; Financial Institutions; Banks and Banking; Financial Management; Investment; Investment Funds; Governance; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Compliance; Governance Controls; Policy; Law; Legal Liability; Social Psychology; Motivation and Incentives; Perception; Perspective; Trust; Financial Services Industry; North and Central America; United States
Citation
Educators
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Heese, Jonas. "Conflicts of Interest at Uptown Bank." Harvard Business School Case 122-022, April 2022. (Revised August 2022.)
  • 30 Oct 2018
  • First Look

New Research and Ideas, October 30, 2018

Better informed firms and consumers choose more favorable arbitrators. We develop and calibrate a model of arbitrator selection in which, like the current process, both the informed firms and uninformed consumers have control over the... View Details
Keywords: Dina Gerdeman
  • 23 Dec 2014
  • First Look

First Look: December 23

Kingdom, and the United States). By this measure, family CEOs work 9% fewer hours relative to professional CEOs, even when we control for a wide range of CEO, firm, and industry characteristics. The differences in hours worked between... View Details
Keywords: Carmen Nobel
  • 21 Jul 2009
  • First Look

First Look: July 21

1,000 companies in California. ISO 9001 adopters subsequently had far lower organizational death rates than a matched control group of non-adopters. Among surviving employers, ISO adopters had higher growth rates for sales, employment,... View Details
Keywords: Martha Lagace
  • 20 May 2008
  • First Look

First Look: May 20, 2008

spend less, order a higher percentage of "should" items (e.g., vegetables), and order a lower percentage of "want" items (e.g., ice cream) controlling for customer fixed effects. However, orders placed by a customer... View Details
Keywords: Martha Lagace
  • 30 Jan 2007
  • First Look

First Look: January 30, 2007

process so that creators produce tangible artifacts regularly; (6) realize that there will always be some conflict between an organization's creators and its stewards; (7) avoid overly prescriptive control mechanisms that may alienate... View Details
Keywords: Martha Lagace
  • 06 Mar 2012
  • First Look

First Look: March 6

recommendations for stocks with larger market capitalizations and lower return volatility than their sell-side peers, consistent with their facing fewer conflicts of interest and having a preference for liquid stocks. Tests with no View Details
Keywords: Sean Silverthorne
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