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      • June 1981 (Revised February 1983)
      • Case

      West Point: The Cheating Incident (A)

      By: Leonard A. Schlesinger
      Presents a review of published data on the 1976 cheating scandal at West Point. Written from the perspective of the Academy Superintendent, it raises issues of ethics, organizational change and action planning in the face of conflicting stakeholder interests. View Details
      Keywords: Organizational Change and Adaptation; Higher Education; Ethics; Government Administration; Conflict and Resolution; Planning; Public Administration Industry; Education Industry
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      Schlesinger, Leonard A. "West Point: The Cheating Incident (A)." Harvard Business School Case 481-117, June 1981. (Revised February 1983.)
      • 01 Apr 1981
      • Conference Presentation

      Contemporary Organizations

      By: R. M. Kanter
      Keywords: Organizations
      Citation
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      Kanter, R. M. "Contemporary Organizations." Paper presented at the Common Learning: A Carnegie Colloquium on General Education, University of Chicago, April 01, 1981. (Reprinted in Common Learning: A Carnegie Colloquium on General Education, edited by E. Boyer. Washington, D.C.: Carnegie Foundation, 1981, pp. 74-93.)
      • March 1981 (Revised October 1998)
      • Case

      Corning Glass Works International (A)

      By: Christopher A. Bartlett and Michael Y. Yoshino
      Follows the impact of a change in global strategy on a diversified company's global organization structure. Traces two failed attempts at bringing a business perspective to a geographic organization, and poses the problem of what the international division president... View Details
      Keywords: Disruption; Framework; Global Strategy; Organizational Structure; Perspective; Power and Influence
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      Bartlett, Christopher A., and Michael Y. Yoshino. "Corning Glass Works International (A)." Harvard Business School Case 381-160, March 1981. (Revised October 1998.)
      • March 1981 (Revised February 1993)
      • Case

      Hank Kolb, Director, Quality Assurance

      By: Frank S. Leonard and W. Earl Sasser
      Designed to introduce the systemic nature of product quality and the complexity of quality problems. Uses a new director, quality assurance, and the discovery of a quality problem. The new director has to decide if it is a real problem, what to do about it, and how to... View Details
      Keywords: Leadership; Product; Organizational Culture; Problems and Challenges; Quality; Attitudes; Complexity
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      Leonard, Frank S., and W. Earl Sasser. "Hank Kolb, Director, Quality Assurance." Harvard Business School Case 681-083, March 1981. (Revised February 1993.)
      • January 1981
      • Case

      Mary Kay Cosmetics, Inc.

      By: John P. Kotter
      Introduces the student to Mary Kay Cosmetics, Inc., its business, its strategy, and its organization. Provides the necessary background for understanding the contributions of Mary Kay Ash, the company's founder and chairman. View Details
      Keywords: Management Teams; Business Strategy; Organizations; Beauty and Cosmetics Industry
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      Kotter, John P. "Mary Kay Cosmetics, Inc." Harvard Business School Case 481-126, January 1981.
      • 1981
      • Chapter

      Multinational Structural Change: Evolution versus Reorganization

      By: C. A. Bartlett
      Keywords: Multinational Firms and Management; Organizational Change and Adaptation; Organizational Structure
      Citation
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      Bartlett, C. A. "Multinational Structural Change: Evolution versus Reorganization." In The Management of Headquarters-Subsidiary Relationships in Multinational Corporations, edited by Lars Otterbeck. London: Gower, 1981. (Also in The Internationalization of the Firm, edited by P. Buckley and P.G. Meer, Oslo: Norwegian University Press, 1991; and in The History of Management Thought, edited by P. Buckley, Ashgate, 2002.)
      • 1981
      • Article

      Organizational Performance: Recent Developments in Measurement

      By: R. M. Kanter and D. Brinkerhoff
      Keywords: Organizations; Performance; Measurement and Metrics
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      Kanter, R. M., and D. Brinkerhoff. "Organizational Performance: Recent Developments in Measurement." Annual Review of Sociology 7 (1981): 321–49.
      • 1980
      • Book

      Approaches to Managing Organizational Behavior: Models, Cases and Readings

      By: D. Nadler, Michael Tushman and N. Hatvany
      Keywords: Organizations; Behavior; Management
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      Nadler, D., Michael Tushman, and N. Hatvany. Approaches to Managing Organizational Behavior: Models, Cases and Readings. Boston: Little, Brown and Company, 1980.
      • 1980
      • Chapter

      Information Processing as an Integrating Concept in Organizational Design

      By: Michael Tushman
      Keywords: Organizational Design; Knowledge Use and Leverage
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      Tushman, Michael. "Information Processing as an Integrating Concept in Organizational Design." In Organizations and Management, edited by D. Fisher. Reading, MA: Addison-Wesley Publishing Company, 1980.
      • 1980
      • Chapter

      Notes on the Meaning of Commitment to Organizations

      By: Rosabeth M. Kanter
      Keywords: Organizations; Emotions; Attitudes
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      Kanter, Rosabeth M. "Notes on the Meaning of Commitment to Organizations." In Goodmeasure Publications. Cambridge, MA: Goodmeasure, Inc., 1980.
      • autumn 1980
      • Article

      A Model for Diagnosing Organizational Behavior

      By: D. Nadler and Michael Tushman
      Keywords: Organizations; Behavior
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      Nadler, D., and Michael Tushman. "A Model for Diagnosing Organizational Behavior." Organizational Dynamics 9, no. 2 (autumn 1980): 35–51.
      • 1980
      • Chapter

      Implications of Political Models of Organizations

      By: M. Tushman and D. Nadler
      Keywords: Government and Politics; Organizations
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      Tushman, M., and D. Nadler. "Implications of Political Models of Organizations." In Resource Book on Macro Organizational Behavior, edited by R. H. Miles. Goodyear Publishing Co., 1980.
      • 01 Aug 1980
      • Conference Presentation

      Power and Change in and by Organizations: Setting Intellectual Directions for Organizational Sociology

      By: R. M. Kanter
      Keywords: Organizations; Change
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      Kanter, R. M. "Power and Change in and by Organizations: Setting Intellectual Directions for Organizational Sociology." In Occupations, Labor Markets and Firms. Paper presented at the American Sociological Association Annual Meeting, New York, August 01, 1980.
      • August 1980
      • Supplement

      Renn Zaphiropoulos, A Day with, Video

      By: John P. Kotter
      Focuses on the management style of Renn Zaphiropoulos in the context of a rapidly changing segment of Xerox's business environment. To be contrasted with the videotape, Day with Fred Henderson (9-881-502) and the case, Fred Henderson (9-480-043). View Details
      Keywords: Change Management; Management Style; Organizational Change and Adaptation
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      Kotter, John P. "Renn Zaphiropoulos, A Day with, Video." Harvard Business School Video Supplement 881-501, August 1980.
      • July 1980
      • Background Note

      Action Planning and Implementation: A Manager's Checklist

      By: Leonard A. Schlesinger and James P. Ware
      A checklist of suggested guidelines for managers embarking on action planning and implementation activities. Used as a supplement to assist in the preparation of case materials. View Details
      Keywords: Management Skills; Business Processes
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      Schlesinger, Leonard A., and James P. Ware. "Action Planning and Implementation: A Manager's Checklist." Harvard Business School Background Note 481-010, July 1980.
      • 1980
      • Chapter

      Network Analysis on Organization

      By: Michael Tushman
      Keywords: Organizational Design; Networks; Mathematical Methods
      Citation
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      Tushman, Michael. "Network Analysis on Organization." In Organizational Assessment: Perspectives on the Measurement of Organizational Behavior and the Quality of Working Life, edited by Edward Lawler. New York: John Wiley & Sons, 1980.
      • 1980
      • Chapter

      Defining and Experiencing Organizational Structure

      By: R. M. Kanter
      Keywords: Organizational Structure
      Citation
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      Kanter, R. M. "Defining and Experiencing Organizational Structure." In Advances in Experiential Social Processes. Vol. 2, edited by C. Alderfer and C. Cooper. London and New York: John Wiley & Sons, 1980.
      • January 1980 (Revised April 1994)
      • Case

      New Balance Athletic Shoes

      By: Kim B. Clark
      Faced with growth exceeding 100% per year, James Davis, president of New Balance, must decide how to meet the need for additional capacity. Several factors contribute to a climate of extreme uncertainty. Several options are considered, ranging from a second shift to... View Details
      Keywords: Factories, Labs, and Plants; Forecasting and Prediction; Financial Strategy; Information; Growth Management; Organizational Design; Performance Capacity; Risk and Uncertainty; Apparel and Accessories Industry; Republic of Ireland
      Citation
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      Clark, Kim B. "New Balance Athletic Shoes." Harvard Business School Case 680-110, January 1980. (Revised April 1994.)
      • 1980
      • Article

      The Politicization of Organizational Life

      By: R. M. Kanter
      Keywords: Organizations
      Citation
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      Kanter, R. M. "The Politicization of Organizational Life." OD Practitioner (1980). (Reprinted in Organization Development Classics, edited by D. Van Eynde, J. Hoy, et al. San Francisco: Jossey-Bass, 1997.)
      • 1979
      • Chapter

      Dilemmas of Participation: Issues in Organization Design and Management

      By: R. M. Kanter
      Keywords: Organizational Design; Management Systems; Decision Making
      Citation
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      Kanter, R. M. "Dilemmas of Participation: Issues in Organization Design and Management." In Proceedings of the Second National Seminar on Individual Rights in the Corporation, edited by Alan F. Westin and Stephan Salisbury. New York: Educational Fund for Individual Rights, 1979. (Also in National Forum, spring 1982.)
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